Clean and spacious suite. Comfy bed. My favorite coffee maker...very simple and easy to use! Good breakfast and parking included. Remote for television was very standard and easy to use. Lots of tv channels to choose from. Even though the hotel is quiet it is right next to a busy highway. That was the only thing I didn't like.

Overall good hotel Rentals to 3 or 4 baseball team that kids yelled outside room window till 1am. And ran yelling and banging up and down hallways till early morning.

There was a spider on one of the towels, and lots of traffic noise throughout the night. This wasn't our top choice in terms of hotels, but because it was the labour day long weekend and we had very limited options, if any, we had to pick this place. Not recommended!

Staff was friendly and helpful, facility is aged, area around hotel is under construction however the grounds of the hotel are kept pretty good. We slept on hiway side of hotel ...could hear hiway traffic at night.

There was hair in our bed, lots of it, sheets looked dirty and the blankets smelled bad. There was also a dirty bandaid on our floor. We also booked a room with a king bed in a seperate room for my husband and I. So our kids were in another room for privacy and the french doors are just glass looking into the main room with no curtains for privacy.

The other reviews aren't wrong about the strong smell of cigarette smoking in this building. In the hallways you could never tell. But as soon as you open up your door, you can smell it. It permeates from the vents. You can tell that there have been some parties that caused some damage in the past. This hotel needs to invest in good air cleaning and vent refreshers to fix it. The windows open but they are small so i was able to air out my room as much as possible. I had to switch rooms as my toilet wasn't flushing fully and the cigarette smell was as if someone just had a cigarette in the room. I was on the ground floor. I got moved to the second floor and the smell was better but not gone. I hung a dress for a party overnight and it smelled when I wore it to the party. I would not go back there unless I was convinced that the smell was taken care of.

It was quick

Beds are terrible, not service oriented. Compaints ignored. Bad experience overall.

Perfect for what it is, allowed us to bring our dog as well!

A lovely welcome by front desk. Very informative and interested in us. Clean comfortable room. A nice welcome back after going out in the evening. Goodsleep. Great breakfast. Thank you.

Easy check in and out, Free Breakfast too 👌

Overall good experience

Ripped mattress, stained couch and chair. You are a hotel. The beds SHOULD be your priority! Disgusting chair and couch. Staff - when looking to make myself a coffee in the morning the desk clerk said “what are you doing?” Not “can I help you”. I do not recommend this hotel at all. So much better can be had for this money.

It was a pleasant stay

Our room had a strong smell of cigarette smell. There was a roach in our bathroom

N/A

All good

I should have stayed somewhere else. Part of my room number was missing no big deal but still walk in to the room and was hit with a musky smell and a faint smell of mold walked into the bathroom there was hair on the ground along with paint it looks like they tried to paint recently the tub had stains in it walked in to where the bedroom is off the bathroom noticed a ceiling tile completely missing. Went to the sitting area and noticed under the window there was some bubbling of the wallpaper that normally only happens when there has been water introduced meaning water damage those also clumps of hair and dust bunnies just randomly on the ground the room was not dusted either I ended up just taking one of my microfiber cloths that I had on me and I ended up just dusting the room myself there was also some blue dunk on the shower walls along with the top of the shower shower head was nasty there was no water pressure the mechanism that you pull up to get the shower going was just spraying water. i did go down to the front desk and there was a lady working there was already three people in line two complained about the water pressure along with one of them his remote wasn't working then when it was my turn I stated my issue and I asked if I could get my room switched she said that the computers were down and she could not do anything till they came back up. But never heard anything mentioned it this morning when I was checking out and he said was sorry nothing more

Close to go train station

Breakfast could have more variety

Reserved room for 3 guests. Upon arrival no blanket or pillow for pullout couch. Room phone did not work so had to go to lobby and wait for reception to find 1 pillow and very thin blanket. Pullout couch extremely uncomfortable. Only two towels in bathroom.

Check in was not ‘friendly’. Reservation said king and queen beds. Was told on arrival king and double. One room had a portable AC unit, super loud and the window it was venting out of was not sealed, bugs in the room and 401 noise all night. Bathroom tub drain rusted badly. Old coffee spill on vanity

Well appointed rooms, in good condition. The beds are comfortable, the breakfast is plentiful with good variety. Front desk was friendly. No surprises, and thats a good thing.

We had an excellent stay at the hotel in Whitby. The one thing we didn’t like was the fact that that the rooms had a smoke smell when you entered them. We didn’t stay in the first room they assigned us. The staff were excellent though and overall it was a good experience

Large room with plenty of space.

Check in was easy.

it was good

We had a wonderful stay. The room was clean and spacious enough for 4 of us. Would recommend this hotel to anyone.

Nice rooms

Everything went smoothly, and location.

Location was great for us!

I liked everything. The room suited our family, the children enjoyed the separation of the sleeping areas and the accessibility of the fitness room.