The only issue I had was the TV. It seemed like all they had was pluto tv on the roku.

Very enjoyable stay. Safe, quiet, and comfortable with a staff that treats you like family, especially Alfredo at the front desk and Martha who does many things including making a great Martini when she is behind the bar.

The location was ideal for our venue in S. Norwalk. The rooms were small and dated, although the bathroom was slightly renovated. What concerned me the most was the AC in the room had a mini split but the room never got below 73 degrees although I set the temp to 67. The main lobby was alarmingly warm throughout our stay. The place is very nice and impressive but the comforts need to be improved. The room was clean and had laminate flooring which I prefer over carpet to eliminate all doubt of what lies beneath. The bed was comfortable but the pillows were small and outdated. Not spending much time in the room, this was ideal for our stay for one night as it is close to I-95 and in a very nice area.

We only stayed here one night. We arrived late and left kind of early so didn't get to experience much the amenities.The room was Ok for a night stay. Overall is clean and the bed was comfortable. The only downsidenis that it was dated and had a musky smell. The shower curtain was stained.

Inn was clean and comfortable. Staff was nice and attentive. Overall was 5 stars!

Friendly staff, wonderful location with new attractive landscaping. It’s wonderful to stay at a hotel when you are treated like family, which we were.

Great room, helpful staff

Beautiful property. Clean, comfortable, rustic/classy look, workers were pleasant and professional, very accessible. Only complaint was the lack of soap bars, for body and hand. Thankfully I always have a bar of soap in my bags.

This hotel has it all where its business or pleasure. its endless meeting space is convenient, clean and new - event staff is the best your going to get at any hotel. Outside the meetings you dont have to go off property the restaurant on property feels like a 5 star preparation & taste - honestly thats just the beginning for myself and all our attendees this was the best experience we've ever had at an event space like this.

Room was clean, beds were very comfortable, nice guy at check in.

Front desk staff very kind, attentive & helpful. Rooms were basic & clean & spacious with many options to pick a room with more amenities if you need them. Fresh cold iced water in a dispenser in lobby 24/7. Vrnding machines with snacks & diet coke. Free & ample parking. Overall very happy with our stay. Suggestions: Would be nice to have extra trash cans in rooms (or hallway) for recycling. Would be nice to have luggage racks in each room. Would be optimal if you could operate vending machines using credit card. Thank you for a lovely stay.

It was nice having different dining options, and the parking was very easy. It was close to where I was going, too. What I didn't like was there's only one elevator! I hope they can figure out how to add a second one eventually.

A few things needed adjusting and one bed was kind of soft and not in good condition

Beautiful updated rooms and a great staff

Stayed as a solo female traveler on a road trip. Lobby and hallways were nice but the room was super basic and kind of grungy. A previous guest’s towel was left hanging on a hanger in the closet area, the ironing board was broken and wouldn’t stand up, the surfaces were all sticky, and the towels were old and yellowed. The heat didn’t adjust at all so it was hot in the room, the walls were so thin I could hear every flush and every conversation in surrounding rooms. There were two times where I was nearly convinced people had entered my room, their voices were so clear and loud. There was no top lock on the door, leaving only the deadbolt, which felt unsafe. There clearly had been a top lock before because the holes had been filled. Why not replace? You could see light all around the door and it didn’t want to latch. The bed crinkled every time I moved and I had a restless night. Further, there was some kind of disturbance directly across the hall where there were multiple police officers both in the room and in the hallway. I came out of the elevator after dinner and didn’t know if it was safe to get to my room. Was kind of just left hanging. Didn’t know if it was a violent sitch and I should stay away or what. Also, this sounds dumb, but they said there was room service available but there were no menus in the room. Would not stay again.

Bathroom wasn’t up to date. Flaws on the tub, walls & floor. Bathroom was very cramped

Lovely older hotel with comfortable beds but lack of noise barrier between rooms and hallways made our stay difficult to enjoy. Was surprised to hear they charge to use the pool that we were just passing through anyway.

The hotel looked fine from the outside but the inside room was old. The wallpaper was peeling, dirty bedsheets, and really tiny bathroom.

Ice hotel; friendly staff

The dining area was a perfect way to start the day and get a wonderful breakfast. Staff was pleasant and friendly. Would stay again.

The inn is dated and in need of an upgrade. Every piece of the pressed wood furniture is chipped Mold was on the rim of the bathtub, the shelf where the towels were stored was dirty with coffee stains, paint stains and dirt. One hand towel was dirty. I placed it on the floor (per hotel instructions) for staff to take and replace but no housekeeping person checked the room or made the bed. The bed was comfortable and clean as were the hardwood floors. There was a terrific dorm size refrigerator in the room that I used to keep food cool. The front desk clerk who conducted the check-in was excellent. He was friendly, professional and thorough.

It was amazing as usual

The staff was amazing. Great hotel.

The hotel staff were pleasant and helpful. The hotel was nice but rooms were a bit dated.

This was a last-minute booking and we were delighted by the property. The restaurant was excellent, too.

Not impressed

Really nice

Very nice stay

Nice property

The Norwalk Inn & Conference Center is a fine destination for a get away the property is fantastic with so much to do not only for adults but children as well. Their service staff is outstanding.

Bedrooms are dated beyond what could be called charming - one USB position on an alarm clock , very small TV WITHOUT internet options . Furniture is damaged and scruffy. No shower except over the bath - . However the room was clean and a comfortable bed . Staff were cheerless but not unhelpful. Not my first choice for any future stays

Great experience at the hotel with their friendly services, from the front desk and the breakfast spot to the cleanliness.