This property had a policy of not providing rooms to people who had an address in a 30-miles radius from the hotel? Drugs? Prostitution? The amenities for a “warm breakfast” was waffles. Not wrong, just not what I expected. This hotel met our needs….one night and close to the airport. The shower handle had to be pulled out to work. So confusing. Semis were parked right outside our room and ran their engines most of the night.

Staff was nice. Room had a broken indoor lock, leaky faucet and gross armchair that looked like it may have been involved in a murder. A/C was so loud that it woke me up every time it came on.

The property was fine, it appeared to be not the greatest neighborhood. There was a derelict car in the lot right in front of our room. The rooms did not have enough outlets for charging devices near the bed.

The pictures on the website showed a wonderful place with an awesome pool... You get there the pool is full of concrete and tweakers are everywhere and the place is ran down.

Fine.

I recently had a deeply frustrating and disappointing experience with QUALITY INN, and I feel compelled to share my ordeal to warn others. As a resident living within 30 miles of the hotel, I decided to book a room for a staycation. Little did I know that my local address would become a costly mistake. Upon needing to cancel my reservation, I was informed that their "no refund policy" applies specifically to local residents. This discriminatory policy is not only unfair but also seems to be designed to exploit locals who might book a room on a whim. It’s outrageous that this hotel has such a targeted no refund policy, and it feels like a deliberate attempt to trap locals into losing their money. Despite my attempts to reason with the management, they remained rigid and unapologetic, hiding behind their unfair policy. The entire experience left a sour taste and a feeling of being scammed. This hotel clearly prioritizes profit over customer satisfaction and fairness. If you’re a local resident considering this hotel, think twice. Their refund policy is nothing short of a money trap for locals. Save yourself the frustration and find a hotel that respects all its guests equally, regardless of where they live.

We had a very nice stay. Very quiet and comfortable.

TV not working..

Facility Needs to be updated. Bathtub had chipped paint. Abandoned cars in the parking lot. Ice machine outside was not working and there was no swimming pool ,even though it stated it had one. there were a number of power outages.

The floors turn my white socks black. They said they had a continental breakfast. But the only thing there waffles, toast and coffee

Bedroom was good, fridge was very noisy and had to be unplugged to sleep. Continental breakfast.

The TV did not work

The only problem is the service counter is not able to print out the credit card receipt

There was food and Utensils scraps in the drawer. The mate forgot to check the drawer. The sheets smelled old and dirty.

the reception was friendly, the room was clean and quiet

Air is cool, bed is comfortable, internet works well and has a microwave. The last two thing we’re missing at the last hotel I stayed at north of San Francisco.

Nice clean quiet location with a great staff. The showerhead could use a replacement, and the main bathroom lights could be brighter, but other than that we had a great stay

More of a motel than a hotel. Staff is very nice. Breakfast was better than expected at this price point. Room was clean but had deferred maintenance problems like water coming out of the top of the shower head in addition to out of the shower head. There are some unhoused people living next to the property on the highway embankment. I don't think there's anything the staff can do about this but I'd request a room near the office to avoid shenanigans.

Friendly staff, clean but not perfect, had a problem with TV but did not care enough to call staff, refrigerator was not cold. I would stay there again-the two issues were in my view an anomaly and staff would have taken care of them had we cared enough to ask. At checkout, I was told that I needed to choose a certain cable service.

Nice helpful staff. Tv wasn’t working so the front clerk gal came down and fixed right away. I went for coffee and the pot was empty and the front clerk gal make a fresh pot right away. The shower head is super low. The rooms could use some cleaning of the doors inside and out.

Okay

Booked via hotels.com upon checkin apparently they do not allow local booking & told us we needs to call hotels.con for a refund. Nowhere did it say that until after you already pay to book they send you a “courtesy” message saying they do not allow bookings if you live within a 30 mile radius of the hotel

Very pleasant stay, nothing to complain about. The staff was very helpful with some items left after the stay, couldn’t have been more courteous and efficient.

I loved this place. It was perfect for us (a couple with a baby) it was nice and quiet, parking was easy right outside our door. Freeway access is around the corner, lots of dining options close by. No weird/problematic people hanging around outside or anything. Staff was friendly. But most importantly the room was VERY clean! There were no weird smells at all. Things seemed to be pretty well maintained within the room. There was a fridge and a microwave. Pretty much my ONLY complaint about our stay is the room didn’t get the best airflow. There was an AC but it’s right next to the door and window (most are) so even if you crack the door and window along with the AC on, the cool air just didn’t really reach the bathroom/vanity area. Which is where it was hottest, after taking a warm/hot shower then trying to blow dry and style hair with heat and applying make up, was a bit uncomfortable because the cool air just didn’t make it far enough into that side of the room. But I can live with that, I just had to pull out my dollar tree geisha fan. I would recommend staying here, I would definitely stay here again.

Pleasant staff at checkin, and very flexible in helping our group have rooms together. Good location in near suburbs. However, the property is old and rooms are smaller than other Quality Inns. Also, the breakfast was not nearly as good as other ChoiceHotels we’ve used; it had no hot food except waffles. Finally, sadly, but not their fault, there were some homeless people hanging around the property.

everything was excellent, I wish the bathroom didn’t just have bar soap and the TV linking is terrible as well

We were given the 'accessible' room, because apparently all other king rooms were booked. The first thing we noticed was that typical smell of hotel carpets which have been washed a few times too many, and the rest of the room confirmed that age and poor quality of maintenance. The worst was the cheap plastic hose of the shower, which directed the water at the curtain instead of the tub. The bed was ok, but this place needs a complete renovation before it deserves the name 'Quality'.

Room was way smaller than the pictures. The shower head was so caked with lime scale that you couldnt change the settings. Not enough towels were provided. Lighting in the room was only privided by lamps so it was dim. Breakfast was advertised as a hot breakfast but lacked proteins. Only waffles, toast and boring cereal.

the early check in is good especially after traveling up and down the state

The lower rating is simply focused on the quality and particulars. Shower head was leaking and the shower head hose was so stiff that it wouldn't hold "straight." Meaning, you can't just stand there and let the water hit you, you have to take it off and rinse yourself off. Despite my room being handicap accessible, they removed the toilet seat cover meaning you have to sit bare on the toilet seat. Fridge seemed unplugged for some time and had a mucky smell to it and even after plugged for several hours, hardly cooled any drinks. TV antenna was disconnected so you can't watch anything and the TV looked like a dated so I woudlnt expect any sort of HDMI connection. Continental breakfast consisted of small packs of yogurt, 2 selections of cereal, bread, coffee, and a waffle maker with no waffle batter anywhere. Thin walls. My last night, the upstairs neighbor was banging his girl for a solid 20 min straight before it stopped. The positives: no issues with staff despite worrisome reviews on yelp. The few interactions I encountered were friendly. They even let me check in at 11am instead of the designated 3pm. The room itself was fairly clean, the bed was clean and very comfy and so were the pillows. A/C was outdated, but works. The rooms sit facing outside so you never walk into the hotel lobby. Makes it easy access to your car parked right outside. Location is good regarding local foods, gas, and liquor store a 2 minute walk.

Went to check in to this property on January 1, 2024 around 6 p.m. - had a hot meal in the car, it was my Birthday @ midnight -- needed a nice, quiet, clean room. INSTEAD...the young female behind the front desk, who kept smirking the entire time I was there... would not check me in! (some dumb, probably illegal, policy that NO one from Fresno can rent a room there!??? What??I had no paid for a new Drivers license to show Sacramento address -- BUT showed her another ID with correct address, my check book, and 3rd plastic ID with correct city. NOPE -- just kept smirking, and repeating the same damn thing -- like a parrot, not realizing that I am 64 yrs old - not there to have a RAGING, loud party!! I was so disappointed, upset. Went to Ramada Inn by Wyndham, mile away, perfect service there!!!

Quiet , clean, professional and friendly service desk, and economical!