Hotel staff on reception and bar were awful. Slow and clearly did not want to be there. Poor food options in the evening unless you want pizza and fish and chips. Hotel needs a lock of paint and another hotel that makes a crazy amount of money from the car park. Just put the cost of the car park in the room hire so we know what the total stay costs.

Nice comfortable hotel, spotlessly clean, Jack on bar and reception had great customer service. Slight delay with replenishment of breakfast items as it was busy due to the festival, although it was clear people were coming in for breakfast from the festival campsite!

Nice modern clean hotel. But until I develop a square bottom, I didn’t like the square toilet seat. 15 pound parking is excessive too

All in all a very pleasant stay for one night's stay. Bed comfortable, room with couch and table. Shower efficient. Very clean. Air conditioning good as hot weather. Nice breakfast. Only slight misgiving was male guest in restaurant/bar area in evening not wearing a shirt which i didn’t think was appropriate and detracted from the ambience.

The room itself was ok. Shower glass didnt really cover the shower so floor got soaked

The staff were doing the best they could to keep a lot of people satisfied- not easily managed, especially as there only seemed to be a small number of staff doing everything. Food was limited and really not nice, but I didn’t expect much more when you look at the menu unfortunately. Cheap place to stay, just won’t eat here in future.

Good value that included an excellent buffet breakfast, good Wi-Fi, clean and comfortable beds. only downside was paying for parking.

Friendly, helpful staff. Decent, well-kept room at a reasonable price. Good breakfast. A little tricky finding the entrance to the car park, perhaps - some information here would have been helpful.

We have stayed here a few times, it's convenient for the ferry but there is a fee for parking and the food is limited, very limited last night as half the menu was not available. Food quality was average, room was adequate but got one alongside the motorway so noisy.

Very clean, and excellent black-out blinds

Basic IHG property. No fridge, no closet space, no free parking, lack of security doors that work, one way system in and out of the property makes it difficult to navigate.

Photos make it look better than in person. The price is good for its value. It is not very walkable since it is right off the motorway and there is nothing nearby worth walking too. The restaurant has good food and a good selection of beers.

Excellent base for ferry crossing next morning

Our stay was very good room was clean and had everything we needed

Clean and tidy and early check-in

Nice hotel. Big rooms. Clean

Amazing service from the staff, loved our stay♥️

Aircon would not do what told despite several attempts by staff. Other that that very happy.

Very basic. More like a hostel. Staff were friendly though and breakfast was good.

Basic quality hotel, great transport links

Given the price band for this area. with far cheaper options not far away, this hotel was rather disappointing. Overall, a fairly functional establishment which probably serves well for one night, but for longer stays could be made much more welcoming. The room was spacious enough and the bed comfortable, but with just one chair in a double room, a small table reminiscent of a child's school desk, no drawer space and very little stowage capability (and not even a biscuit with the tea/coffee!) it could hardly be described as homely. Service could not be faulted but, with a (mediocre) breakfast buffet, this was solely limited to ordering at the bar where, regrettably, it was found that the (already limited) meal menu had options not available.

Overall a good stay, nothing special but was comfy and pleasant - can’t remember his name but the night manager with the piercings is a credit to your company. What an angel he was! Super welcoming after a long day.

Very clean modern room, facilities where great, staff very friendly and helpful, only thing which would have made stay better was a better bar menu… apart from that highly recommended

Not what i expected but good overall.

Very easy check in - staff were great. Big room & very comfortable. Breakfast was good too

Really spoiled the room was the Aircon unit was really dirty.

Hotel generally clean and well set out. The biggest problem was the double sofa bed, the springs were practically coming through the mattress, very uncomfortable stay indeed with the children.

Clearly a very busy hotel but staff were superb. Very friendly, always smiling and going out of their way to help. Room was comfy, great facilities with hot and cold buffet breakfast.

The hotel was perfect, lovely clean spacious room, nice bathroom with shower, large tv, kingside bed. Perfect location on the outskirts of Portsmouth. Loads of choice for breakfast, and staff very friendly and helpful.

Great location for motorway now clean hotel

Holiday Inn have a standard which is user friendly. I felt having to pay for parking in a purpose built out of the way hotel was a bit harsh though

Hotel is good for one night stay, no more than that if you do not have a car, it is far aesy from town and restaurants