Nice enough hotel albeit a bit tired. Sun bed not so comfortable and because of the all inclusive element it felt a bit Butlins like at times. Staff seemed keen for the season to finish.

I would rate this hotel as the facilities, staff etc are all very good. However there is very little in the immediate vicinity. Therefore I spent most of my stay at the hotel. Would have been nice to have more within walking distance to see. If you want to unwind on the beach or by the pool it’s perfect (on my visit a bit unlucky that the weather wasn’t ideal for this)

We stayed at the hotel twice, for one night, at the start and end of a trip. The scores would have been better if this were based on the second visit. On the first visit the staff were surly and generally unhelpful, this was not the case on the second visit, so the balanced score was 3 (average). Cyprus hotels need to stop closing restaurants at this end of the season. People visit hotels to use the facilities not be told they are closed as was the case for us. Saying that the restaurants immediately walkable are fine for all different price points, and all cheaper than the hotels. The grass around the pool area needs better maintenance and the beds are tired an uncomfortable. Renovated rooms are nice. We had a junior suite which had a lovely big balcony and hot tub as well as sun beds (again not very comfortable). Room had all one needed and was clean. No bath but a large shower. The mini bar is emptied on purpose although you can get it filled up. A weird one was when I asked reception about some ice I was told in the same surly tone I would be charged 2 euros for it! Room Service did NOT make any charged. This might be linked to the all inclusive package?

Excellent hotel for families - you have everything here!! Great room, great food, great beach and pool, great service, children's room - everything you need!!

We booked a double sea view room due to the fact we was only staying one night this time. We said if we liked it we would book when we came back in March. Very disappointed, the room as clean as it should have been and the bath had a crack with all brown colouring on it! The over the bath show was stained, the room and balcony was so small. But on checkin early hours the man on reception was lovely and very helpful. On check out it was ok! Just to add we tried to order coffee to the room and some food but no one answered the phone either my partner had to go downstairs to reception.

Beautiful Hotel! Outstanding Customer Service! Thank You Very Much!

Lovely and clean property. Stunning pool. Fantastic food and friendly staff! All around wonderful stay. Would definitely return.

All i can say wow beautiful 😍 attractive and easy access to the most beautiful beaches.

The beach was at the end of the hotel plenty of sun beds and umbrellas lovely pool gardens lovely and tended

The property is in need of refurbishment

Great Hotel in general in terms of facilities and cleanliness! Shame the staff/management are not that friendly. Only had one of the manager come and say hi on one day. Rest of the time was moody not approaching at all. No one smiled despite me smiling all the time. Not very veggie friendly. Lived on salad rice and potato and bread. No vegan protein/plant based at all. All carbs. Food in the buffet was cold every time we went for lunch and dinner. There was no consideration for veggie/vegan guest as other guest were picking food with their hands and tongue provided were used in meat dishes and then put into veggie/vegan dishes. Dishes were not labelled correctly. I had to ask every time what was veggie and what was meat. Staff were not approachable at all they seemed so miserable and not friendly at all. I’ve stayed in many 5 star hotels and this hotel is defo not 5 star. I won’t be staying there again. Cleaning staff were great. One gentleman working in the restaurant serving was absolutely delightful and he couldn’t do much more for us. The hotel need more staff like that. Very disappointed. The veggie friendly description on the hotels page needs to be removed as defo not veggie friendly.

Great value for money facilities and breakfast superb. Only little fault only 2 little milk pots in room asked at reception for more got sent to restaurant to ask got promised it will be brought to room stayed awake waiting but never arrived

Clean

Great experience. Clean and relaxed atmosphere. Can highly be recommended for an all inclusive stay.

Nice helpful friendly staff Nice complex

Excellent and very friendly staff, impressive location and on site amenities. Easy to drive from the airport with free on site parking. The building is a bit dated but overall a great stay.

Great service

Had no ac in the room, Staff not very supportive

uncomfortable beds, small rooms, from time to time smell of cooked food in the lobby like boiled chicken, coffee station in the room low standard. overall it is over priced

Was an ok stay, service in the restaurant lacking! Food was ok, although seemed lunchtime food was served again as another dish in the evening which didn’t taste good! In door pool area wasn’t cleaned regularly and you could see all the cobwebs/dust under the beds around the pool area! I can imagine in high season a better hotel which more food options and places to eat but was fine for a few days stay.

Old style hotel not the best but ok for the rate. Most friendly service Not in the night!!!! The service and the mood in a medical emergency was bad or better say extraordinary bad. We asked for water and they did not give me a bottle even I explained them that I am a customer and stay at the hotel !!! And that they could write it on the room as we have done all the days ….. the send me back to the room to bring cash to pay the water …..

Clean friendly helpful staff and lovely hotel

Trasiga badhandukar

It was a great stay at this hotel. Attractive and smile stuff, clean room, and not too many guests as of start of December. We had Half Board, meals are wonderful. Dinner meals are huge))) Furthermore, I celebrated my birthday during our stay. I have received present a bottle of local wine. It was cute, thank you.

I think the staff are a great to this already nice hotel.they certainly made the stay a great pleasure and the facilities were great.i just wished they had a bit of an expansive menu although the things we ordered was not too bad.However that said it, was a really nice stay at the hotel

By far the best place we have ever stayed at cypress. We enjoyed it so much. The room, employees, facilities and atmosphere. Thank you so much.

Spotless and sanitizers everywhere. Food ok and lovely pool/beach area

Have stayed in Golden Bay many times but on this occasion it was better than ever. Location is still great with spacious beach garden and pool area. Service excellent and great food. Couldn’t fault it. Highly recommend for couples and families

Good average hotel

The stay overall was amazing. The service was awesome and on point. People were nice and helpful. Room service was good and fast. The rooms were comfortable. Breakfast was amazing with too many options. Definitely get the breakfast with the room. It is worth every penny. Beach is easily accessible with multiple available activities like jet ski. The only comment I have is that if you have thick hair, bring your own hair dryer with you.

Nice hotel on the beach. The property needs renovation. We had AC issues but the staff was very nice and helped us relocate to a suite with good AC. Very helpful team.

Thank uuu all was super perfect😍👍