Great view and service by the staff.

Amazing!! The room, the views, the pool…everything was amazing. The staff was one of the best hotel staffs I’ve ever experienced. Top notch service.

We had an incredible two days, everything was very nice, the view of the room, the room cleaning, everything was very well thought out. It was a very elegant move that they came to the room in the evenings, closed the curtains, prepared the bed for sleep and left chocolates on the pillows. It was also great that they ironed our clothes without asking us. We were incredibly happy. The only thing missing was the breakfast, which could have been better. Thanks to you, the hotel we will stay at every time we come to Positano has been determined.

Everything was great but be aware that they do not run AC in off season. We were here in April and our first night was pretty rough. The front desk brought us a fan and we kept the windows open so it wasn’t all to bad. Also they don’t have the lift, Beach, boat, or water sports available that were advertised so don’t expect to use those amenities while here in April. Food was excellent especially the free breakfast in the morning. Drinks are pretty expensive, they run about 20€ - 25 € each.

Hotel is beautiful and in a fantastic location . Staff excellent. The restaurant is great but fine dining isn’t something I would do for 4 nights and there’s only room service as an option. The other (beach bar) was closed. Finally it is advertised as having air conditioning. This is only set to heating until May so there was no air conditioning.

When you enter the main gate you’ll feel like you’re in weird hood but once you enter the hotel you’ll be in paradise. The views from everywhere in this hotel are to die for. Waking up to the sunrise and the lake was amazing. The service, food and attention was absolutely incredible. The only thing missing is an elevator from the ground level to bring your bags down to the reception. This is the only place I would stay from now on when visiting Positano. If you can afford it book it !! You won’t be disappointed.

Great place to stay with amazing views. Very disappointed the beach club was not open. The restaurant was not Michelin 5star quality at all.

This was the best stay ever!!! The staff was so friendly and helped us book an airport pick up and drop off, they had an amazing restaurant with great experience!! The shuttle was so convenient and they sent us comp champagne for our honeymoon!!! Loved it!

We stayed there 2 nights and our toilet broke about 6 times, and every time they sent someone to fix it but it did not work. It was very inconvenient. The AC was not working efficiently either and it was super humid at night. I would def not rate this hotel as 5 star, and it was way too overprice for what it was.

Beautiful property in beautiful seaside location! Staff couldn’t have been friendlier and more accommodating. Quiet location removed from the crowds of the town but shuttle service made it easy to visit - highly recommend.

Not a 5 start hotel. We have stayed In many 5 star hotels and this one is lacking in a lot of areas. You can tell it’s a hotel designed for lucrative purposes, not for hospitality of their guests. Aside from it being huge, it’s very inconvenient to get around, most of the times you’re lost since there’s no direction sings on how to get around and since your up in a hill, they offer shuttles every hour so if you missed it you must wait another hour and taxi prices are ridiculously expensive, for a 5-10 min ride they charge starting at $70 euros. They don’t offer complimentary pick up from or to the port for their guests. The pool is very outdated, we didn’t even get in. The beach club looks abandoned from the outside and the food is horrendous, I don’t understand how they have a Michelin star restaurant but offer such mediocre food to their guests at the beach club. Their breakfast selection is very basic and not up to 5 star standards To top it off, at the time of checkout (I’ll reserve the name) didn’t even ask how our stay was but was quick to ask for a tip when paying our bill, we were ready to leave! You’re only paying for the view here, nothing else. I wish we stayed at another hotel, I do not recommend.

We loved this hotel. Away from the business of the main area in positano. But the shuttle and water taxis made it easy to get to town when you wanted to. We enjoyed the beach club, the pool and the spa. The concierge was so helpful. Arranging car services, dinner reservations and even helping with a boat tour. Every server, shuttle driver, boat captain was so incredibly friendly. We stayed an extra day.

The funicular to the beach was very unique. The beach restaurant was fabulous! We had dinner there one night and it was very special. Our room was beautiful, roomy 2 person shower, huge terrance with spectacular views. Everything about this hotel was 5 star. Thank you for an unforgettable stay.

It was amazing how beautiful it was….I recommend this place to everyone …..it is expensive but worth every penny!

Lovely staff and beautiful place

Immaculate and gorgeous landscape. Amazing scenery. Very professional staff, extremely accomodating. Drlicious food.

The best staff, beautiful property, best experience in positano. Leaves you with a magical feeling. Expensive but worth it.

Property is amazing. Super clean. Extra friendly customer service. Only two things I disliked. Was not able to access beach from property. Iron was not available to iron my own clothing.

This hotel was a dream! When we come back in the future I would absolutely stay here again.

This is an absolutely beautiful place to stay on the Amalfi coast. The views are spectacular from every room, as well as the main dining room, patio and the pool area. The staff is fantastic and the rooms are all beautiful. Definitely 5 stars

The hotel was confusing.

Spectacular location - out of the bustle of Positano but an easy walk or water taxi into town. Hotel terraces were lovely. Both restaurants were excellent, especially Le Serra. Would definitely recommend!

We loved the views from our room! The staff was very helpful. The spa was amazing. However, they don't provide an iron in the room or at all, even when you ask for it. The bed isn't comfortable and towels need to be updated.

Great place loved it

Private beach, many shuttles into town, best restaurants. This place is ELITE. Oh yeah the spa that is complementary for guest!

The check in staff is amazing. Very helpful and can assist with dinner reservations. The beach club staff has some rude workers who are not at all welcoming. Hotel amenities- beach club, water taxi, breakfast, private patios with amazing views are all fabulous!

Incredible hotel. Private beach with funicular. Friendly staff and wonderful service. Free shuttle to and from town. Can’t wait to return!

The view was exquisite, the dinners were good, but the actual rooms were just okay. Not what I expect when I book a Relais & Chateau (we have been to many, this was not up to the average quality). The funicular (property elevator) between areas is slow and broke for an hour while we were stuck downstairs - so do not stay here if you can't go up/down stairs! The suite we booked had no living room coffee table and was a little sparsely decorated in the bedroom, which gave a less than plush vibe. The bed and pillows themselves were not comfortable and there was no comforter on the bed either strangely. We couldn't control the AC. It was just a strange stay. We are in a lot of hotels this trip and I kept forgetting it was a R&C and instead thought it was a mid-tier Marriott (but for the outside view and price). Service was great but didn't get several room service orders correct, just as a note, since we still enjoyed our food. Overall, I would not recommend this hotel - there are lots of alternatives in Positano for a better price (or even in Capri!).

Marvelous views, the hotel’s location is rather far from the crowds yet is barely ten minutes away from Positano central town , what you shouldn’t miss is “la Serra “ restaurant which exceeds fine dining with its exquisite flavors and presentation crowned with the majestic views . Friendly staff all around .. however it is worth mentioning that the structure of the landscape ( not only the hotel) is not friendly to people with disabilities, the hotel itself though equipped with a funicular and an elevator , still requires quiet few steep steps. Each room had its own spacious terrace that adds a lot of space to any room type you pick, but is surely a natural floating deck in those stunning views, a cloud in the sky if I may say

I was very pleased this hotel was what I hoped. Service was great, people were nice and professional, and the beach location is to die for....Only negative was the work out area needs an equipment upgrade, but honestly the place makes you want to do everything but work out. I will go again, something about the Italian culture you just have to love. Great hotel!

This is not a 5 Star hotel. More like a 3 Star Hotel. The rooms and facilities are dated and grungy. We paid $1500 per night for a small room. The air conditioning did not work and we barely had a view. There is a lot of stairs to climb at the resort to get anywhere: it’s fairly far from the town. The only positive part of the experience was the nice staff.

The hotel was really outdated. Old lobby, old pool, small rooms with uncomfortable pillows. The property is 3 stars at best. The beach club we couldn’t use because the water there is too rough. Its not worth the money to stay here.