Great location. Hotel is dated but kinda cosy. The roof top bar was unimpressive. Overall a good stay, for the price, and great location above all else.

They do not give you a choice to find your own parking and charge $75 for valet parking.

Beautiful hotel. Great location, felt safe. Super friendly staff. Rooms are a little small. Clean. Would stay there again.

You can tell the moment you arrive, the InterContinental Mark Hopkins is a regal establishment. The pictures are incredibly accurate, so trust that what you're seeing is what you can expect. If you upgrade to a room with a view of the Golden Gate Bridge, expect the fog (named Karl, curiously) to obscure your view for the first part of the day. As far as getting around San Francisco, the hotel is at the zenith of the city, so be prepared to walk back up to it if you leave on foot. The ferry building and Chinatown are just a short walk away. Everything else is easily accessibly by Uber and there are always some available just a minute or two away. If you're feeling really brave, call yourself a Waymo and let technology drive you around the city for a bit. Don't miss the Boom Boom Room (nightclub) and the Tailor's Son (Italian restaurant) in Japantown, and Tupelo (bar with live music) near Telegraph Hill.

A beautiful hotel. Old SF at its finest. Wonderful staff. All class.

Lovely hotel in a perfect location. Not cheap so would have expected at least water being included for free in the room Room upgrade won’t happen for free if you’re not an IHG member. Even with Gold hotels.com status we had to pay $50 per night upgrade for a corner room on top floor

The staff is super friendly and helpful. The hotel is iconic and beautiful and the views can’t be beat.

Great hotel

Excellent hotel.

We stayed here 50 years ago on our wedding night. The hotel kindly upgraded our room to an upper level with a beautiful view. Very comfortable. Breakfast was delicious but a little pricey. Bell staff was excellent. Shoutout to Tony for his service.

Ok

Very nice hotel and the staff was super friendly

Great location if you are up for a walk on those steep inclines. We loved it. The room was very clean and the bed was great. HOWEVER the sink faucet for cold water had a mind of its own and you had to play around with it. The washroom window needs new seals as there was a constant sound coming from air trying to pass through, had to make sure the washroom door was closed at night but it still made it uncomfortable as we could hear the whistling wind all night particularly the second night we stayed. Some of the stuff in the hotel looks tired and needs to be updated for sure.

Iconic location

It was located in a central place to access all the sites in San francisco

beautiful property great location

Old, charming and comfortable

Lovely historic hotel in Nob Hill area. So grand and elegant. The room I was in was rather small, and some of the areas seemed worn but I enjoyed it and would stay again.

Had a great time

It was an older but beautiful hotel.

Beautiful

Thank you so much for an incredible experience! The hotel was fantastic, guest services was even better (especially Al at the door), the food was excellent. I am definitely going to return!

It was excellent.

I liked everything. It's a classic!

Staff

On my itinerary from Expedia it looked as though our room included dinner and breakfast even to the gentleman behind the counter had to speak to the manager. It was a very misleading message.

friendly efficient and clean ! We will definitely come back .

We loved our stay here! it was safe, easy get to, beautiful location, clean grounds , love the historic building and property. Staff was friendly and welcoming. In the future we will be staying here again. Thank you .

Very clean and gorgeous

Staff was great. Hotel was very cool on the inside. View from my window was nice. Bed is kind of uncomfortable but otherwise my stay was excellent.

Terrible hotel low maintenance very dirty

Top of the Mark was great.