Wow - where do I begin. Stay started with need for additional towels. We had three guests and two towels. Called desk and told no extra towels. Sat on beds and realized we had just sheets and a thin bed cover - no blankets! Woke up at 2 am with yelling and cussing in courtyard right below our room. Called desk with no answer then walked to desk only to find clerk arguing with guest over a missing shower curtain. Clerk told is to call police. We waited from 2:30 to 4:30 for police. They escorted the person off premises. Went back to bed with a blanket I pulled from my vehicle at 5:00. Wend down for breakfast at 8:30 only to hear another guest arguing with clerk over taking food back to her room. Please please PLEASE AVOiD this mess of a hotel. Terrible start to our summer vacation!!!

Staff was very rude and had a hard time communicating. We checked in and there were working girls getting rooms. It took so long one of the girls was finished with 2 men before we got our room. Then they gave me the wrong room and argued that i was wrong. We finally got the right room and it smelled like cigarettes and the air barely worked. One of the worst hotel experiences we have ever had.

It’s very nice

Enjoy my stay there. Everything was outstanding.😊😊😊.

There were bed bugs! I didn't even get into the room before I noticed them and he refused to give me a refund. Will be contacting the management. I didn't even stay in the room for 5 minutes

Horrible had BED BUGS and refused to give us a refund do not stay here the management is shifty

Amenities for breakfast was subpar ad was option for housekeeping. Had to go to front desk to acquire towels during 7 day stay. Hotels leave a lot to be desired these days. Will consder Airbnb next time

The bed/mattress was great. We slept like babies. It was not lumpy or over used. The shower was not so great. In between the tiles was mold/rust. Not a nice place to shower. The sink was EXTREMELY SLOW to drain. NOTE: I CAN'T GET MY PICS TO LOAD.Perhaps in response to an email? In the room there had been no vacuuming around the base of the bed. Even fingernails were there with the dust and dirt. The furniture had drip stains that should have been cleaned. The in-room coffee maker did not work, nor did the iron. We called about the iron and it was replaced after quite a wait. The breakfast area was not kept stocked. I went there around 8:00. Also, I overlooked the bathroom sign stating that hospitality would not come unless informed early. We were leaving around 1pm and informed the crew which was next door. They referred us to the front desk which said they would not do the cleanup. Very disappointing. They referred us to the front desk

Room was ok

Very nasty had to get a replacement room 2 times before a room was respectable to step foot in even found a dildo underneath the mattress

Many issues. Cold eggs, sour milk, leaky ceiling, torn chair, gross coffee and unfriendly staff at counter upon check in. Do not recommend this hotel.

This is the worst property I’ve ever stayed. The lobby smelled like cigarettes, the rooms smell like cigarettes, the “chefs” that cooked the “breakfast” had pijamas and flip flops on. The rooms were dirty and the carpets were bubbling. Terrible smell of cigarettes from a property that calls it self “smoke free”

It’s nothing what the pictures show it gives more of a motel vibe they would not give me a refund when asked when I was only there for 5mins and it was not to my standard

The the floors in the bathroom under the sink was dirty. The bath tub was dirty with light dirt rings. The carpet was not vacuumed. The fridge and the microwave was nasty with old food in corners of edge of the doors of fridge and microwave. The key to my room stop working twice during my stay. You were only allowed 2 towels and 2 hand towels. The lobby smelled like poop at different times.

This hotel was NASTY! The rooms are outdated, stains on the floor and furniture, lamps crooked, spiders crawling on the ceiling. I will not EVER stay here again. I’m embarrassed for booking this room for relatives visiting from out of town. Hotel needs to be revamped BAD AND ASAP!

Outdated and dingy. Dirt and dead insects build up behind the bed. Sole plate on the irons were burnt-out, key cards had to be reset 3 times. Water leaked fron above during the rain, payment system wouldn't except deposit (had to pay extra atm fee to get cash on the spot to pay deposit.) The only Quality there was on the sign outside. Breakfast wasn't replenish well before time to end. I had go outside to get food.

Great staff

Sheets (bottom) haven’t been changed in forever. Food scraps/dirt on sheets and floor by bed. Hair on bathroom towels. Food matter or disgusting on refrigerator and ice bucket. Desks and nightstands sticky to touch. Some food or bodily fluid On wall. Some white spludge on dresser. Hopefully it’s not what it looks like. Overall a nasty place. Paint peeling off wall. Not updated in forever.

I have Choice Hotel Rewards so the wife and I have stayed in many Quality Inns across the US. This one is the absolute worst one. The room was dirty, stains on the carpet, stains on the wall. The night stand draw was broken sitting in the stand sideways. The dresser the tv was on was stained and chipped. My wife almost fell when she sat in the desk chair because it was loose. I went plug my cell phone in behind the nightstand and there was dust, dirt and trash. I was scared to reach behind there to use the outlet. The bathroom floor hand dirt and hair in the corners. There wasn’t enough towels for to people. I went get more towels and was given one set because they were out of towels, I had to turn in the towels we had before they gave me the one set. We asked for room service the next day, the room was never serviced in the 3 days we were there. We choose this Quality Inn because it had a 7 out of 10 rating. If that hotel is a 7 I would hate to see a 5. There is no way in H:$L this place is a 7. Expedia should stop listing this hotel, it’s a disservice to your customers to have this hotel as a choice. Terrible absolutely terrible hotel!!!!!

Upon arrival the young lady that checked me in was so nice & sweet. We get in the room an it was giving motel!!! No cover no heat carpet was dirty box spring was dirty blinds was dirty hot tub didnt work. I will never book again. They did offer a full refund so that was a plus

The morning front desk person was rude...she spoke to paying customers as if they owed her something..I asked for a late checkout anc she called and harassed me and told me she was charging me for a late checkout. She called the police on a customer because she wanted asked for a receipt....she told her to get out and raised her voice at her.

This should be reclassified as a motel. The hotel corridors were smelling of weed, old towels with stains (washed but old stains could be seen). I could see management was trying to improve the quality. But it requires good amount of renovations.

Thumbs up

Great hotel , Very clean. However they need to get decent staff. I was racially profiled and it was unfair. I even videotape the guy

average

Very noisy

the front desk clerk was very rude and unprofessional she screamed at me in the lobby over hotel policy instead of using courtesy and good customer service skills also the hotel was not very clean or up to par to be rated beyond one star. I in fact cancelled my reservation and went and stayed somewhere else due to the disrespect i received as i was as customer.

Every day I had to get my room key rescanned because it would stop working. Never got room service for a whole week. Water spots in the ceiling in the room. The breakfast you wouldn’t feed to a dog. Then you are not allowed to take the food back to your room to eat.

Overall not as impressed as the last time I stayed there

Unfortunately this place was not very clean, holes in the wall, holes in the windows, garbage behind the tables, no good food either over all service wasn't good. You get what you pay for. It sucked

The room was dirty and the Ac/heat in the room was obnoxiously loud.

I had to wait an hour zz cuz the room wasn’t ready