Roaches and other bugs kept us company all night. We were greeted by a huge roach at the door. They could have paid for our night instead. The window unit air conditioner had no weather stripping where the insects could have been coming in. There were stains on the sheets and the TV eithet didn't respond to the remote or vice versa. Only good thing was the cost.

The staff

I didn’t come I want my money back

Wonderful staff

Very badly

Nothing

Privacy

Nice people, eoom was clean enough, looked like it's mid-renovation, and they gave up. Carpet in the hall is from the 70s. 6 miles off the highway too

Close to all of the shopping centers.

Hotel had a roach infestation as soon as I sat my drink down 3 roaches came out on it in less than 10 seconds front desk guy was very rude the older white male I talked to a Indian man who was very nice and polite though my room also had no working lights the only light we had was 1 single lamp and I was awaken at 2 am by a roach in the bed and also the room smelled terrible I went and bought some air freshener and left the room smelling better then when I arrived just from a few sprays all the sheets has burned cigarette marks and not one of the outlets would work VERY DISGUSTING DO NOT RECOMMEND !!

Great customer service

There was roaches in the room.

Everything was great 👍

This was THE worst hotel I’ve stay at in my entire existence. Within the first literal 2 mins of me being in the room, I encounter 3 roaches! Needles to say, I discover more critters throughout the night, one that was even crawling on the bed while I was laying down!!! Checked out the next day and was told the remaining 4 days left would not be refund! So I was ultimately expected to stay in a room with bugs and heath issues and just be ok with it. Reporting to BBB and health department as well, Avoid at all cost! Worst experience ever, will never be staying at another Super 8, or booking with Hotels.com. Be sure to pass the word around about the colliding between Hotels.com and Super 8. Not worth the time, stress OR the money!

Attendant was off the property buying lottery tickets when i arrived 8pm. After a short wait there were no issues checking in. There was marijuana smoke in the hallway that was dense enough to see and leaking into the room. Smoking and nonsmoking rooms are not on different floors. Very noisy (doors, footsteps, voices, neighbor's bathroom pipes) all through the night. There are no outlets to charge your devices near the bed, they must be plugged in behind the tv. The bed was the hardest bed i have ever encountered in my travels. No blanket was provided, only a top sheet and a very questionably stained bed cover. Soft spots in the floor made for constant creaking. A hole beside the air unit was letting a very cold breeze blow. Bathroom mirror was broken. Room was "clean" (no cigarette holes, debris, bed bugs, hair, blood, or other bodily fluids were apparent) However i would recommend keeping shoes on based on what my feet looked like after 20 minutes barefoot. Not suitable for a family. Would have asked for a refund, but we has been driving 10 hours with a 4 month old baby and just needed a bed.

The front desk guy was very disrespectful

i booked the hotel and the front desk wouldn’t even allow me to stay i driver over 2 hours and had to sleep in my car that night

The front desk person at check out said he could not give me a copy of my bill. I had to get it from you. Also, there was a bug trap in the bathroom, nasty.

Great service

Great location for a last minute place

The property was nice and comfortable.

The staff is very personable and courteous.

The property was what I expected. The manager who checked me in was helpful.

I was satisfied with hotel for what I needed for witch was sleeping.

Was not up to standards.

The rooms are facing hallway, not outside, a feeling of being safe

Good: Easy parking Not good: some noisy people around the hotel

I had a death in my family and could not make it. I called to have both of my reservations canceled and was told 3-5 days for refund and they never canceled!

Very friendly and helpful It was the best check in I had in years Thank You

Great & friendly service!

We were able to book and check in within an hour. Front desk was friendly. Bathroom was not clean. No extra pillows or towels. Mattresses were comfortable.

Room was very dirty