Was a beautiful setup. Older building, but expected that

Not as advertised, don’t feel safe at property, didn’t want to leave my car there. We got a little rest and got out as soon as we got up. The sheets were old, bathroom ceiling was falling down, smelled like some one smoking drugs throughout the night. Restaurant was closed, rough crowd in the back. Room floor was sticky, stained old towels, bathroom was stained and felt dirty. I want my money back.

Fine property for a late night arrival. Short stay for us. No issues just a little out dated. Lobby is lovely to have a cup of coffee

I love the Old West and western movies so picked this as my hotel. It is nostalgic...full of awesome Wild West decor. It has an arcade, ping pong, indoor basketball and volleyball, pool table, and hot tub and pool. The down side...the property is run down...its old and rundown, it just is. Our first room had issues, but manager (sorry didnt get his name)inspected and moved us. Cable was out, but not hotels fault...manager did all he could to get it up and running. Front desk clerk Lawrence was awesome and went above and beyond for all our requests (manager too). If you want a 5 or 4 star...this probably isnt it. I hate saying that cause staff was awesome. If you want old west nostalgia...this is your place. The amenities were awesome and the manager is hands on, hard worker and doing the best he can with what hes got. Would I stay again? Probably...just do a better job and making sure I get the "right" room next time. Again...Kudos to Lawrence and the Manager...they are good guys and trying hard with what they have. (Some of the mess in hotel...is with improvements they working on, so progress is being made). I hope they get this old hotel back to its former or better glory! Theres so much neat Old West to this place.

Room 833 was not clean, toilet not secure to floor. We did get a good night’s sleep. The guy that runs the front desk is not a happy person and much too harsh. Didn’t eat at the restaurant because of the hours. This property really needs updates inside and out.

Growing up the Dodge House always seemed like the place in Dodge City. It was certainly dated. Room was comfortable. The door latch was very loose. Therefore, it never felt like the door actually closed. Shower was something between a bath and shower. Shower wouldn’t turn off. Water for the tub was going full blast. Faucet felt like turning it would rip it out of the wall. A little TLC would go a long way.

Reception was rude. And unhelpful

For the price thought it would be a little better the bathroom door would not shut looked like it was put on backwards there was no plastic part to the shower curtain so it was just a curtain that absorbed water no toilet paper holder and the TV didn't work nice big bed three tiny pillows bed was comfortable got the TV fixed it was very enjoyable water pressure in the shower extremely good shower curtain not so much didn't see any bugs

All good

Evening Manager was very unwelcoming, sharp and blunt, to the point of rudeness. I tried to write it off as a bad day/long hours for him. But he was suddenly happy and cheerful to the group that were of a similar ethnicity to him, that checked in right behind us. They got the welcome side of the mat… we got the go away side. It was very apparent. I suggest people stay elsewhere and only visit for the restaurant. The restaurant is great. It has good Mexican food at good prices. The person running it was awesome, cheerful, even though he was extremely busy.

It was really awesome inside, too much to list. We arrived really late in the evening and had to leave early in the morning, so I wish we'd had time to enjoy all the available activities. The manager went out of his way to get our two rooms together on the first floor after we arrived so late and exhausted that we weren't sure we could climb the stairs. Great vacation stop. Highly recommended!

Some of the counter staff were a bit grumpy

The property outside was run down. But the room on the inside was nice. The front desk person was rude. There was a nice little bar and restaurant down the hall up front

Paid for a king bedroom. Was put in a room with a full size bed. My door did not lock. Told front staff and they said they had no compensation and wouldn't refund any money. Would not recommend at all.

Unique hotel,Friendly Staff Clean Hotel is old but that is what we liked about it was a true cowboy hotel Saloon, (from Gunsmoke) lots of memorabilia

First of all. Morris was good in juggling doing every duty in the hotel. The staff was horrible. The first room we got was worse than horrible! “Abandoned” beyond filthy. My shoes really did literally stick to the nasty, gooey floors. It was a 1 bedroom suite. Bedroom had old sheets and blankets piled up on the floor. The kitchen cabinets had never been sealed! Incision a set of unfinished cans left outside in the rain to buckle. He gave us an “updated” room. He refused to give us a refund for the second night. We left anyway. It’s a NO

This was a creepy hotel - no one was staying there but a few people. Our room: no cool air, toilet would barely flush, toilet looked like it was coming away from the wall, dark, dreary, red velvet like covers and beds were like a bed with no springs. We ended up leaving and going to a different hotel. We did not feel welcome or safe there - two elderly women traveling alone

Outdated and dirty. The ring around the tub made it seem like it hadn’t been cleaned in years. It just needed some comet! We had been driving all day and I just wanted to shower and sleep. I had to put a towel on floor of tub to shower. My daughter and husband refused to use facilities. I would not recommend. I thought it would be cute western themed place to stay considering location. NOT worth it.

Worst hotel I’ve ever stayed in. Old run down, absolutely gross!

We really enjoyed the decor of this place, especially to be in the setting of Dodge City. It has an excellent indoor recreation courtyard, with lots of activities for teenagers and adults. It also has a nice sitting area for adults, up above the courtyard. Our room was clean and efficient. The one drawback of this place, is that we arrived about an hour early, and they wanted to charge us $10 for an early check-in. I know some places do that, and they are certainly not the only ones. But in our extensive travels, our experience has usually been that, if the room is ready, the motel is courteous enough to let you go ahead and check in. It was a 100° day, and because of their refusal to budge on this, we ended up having to go back out and find something to do for an hour in the scorching heat. If our room had not been ready, that would have been one thing. It was. The manager of the property walked out and said "It's a little early, isn't it?" That was not professionalism in the least. And he needs to understand that customers will remember things like that.

The bed was fantastic, I slept like a baby

I spent 30 minutes in room and had to leave because of smell.

I loved the layout and the enviorment. Host was very friendly and knowledgeable about the town and its history.

The rooms have old carpet, wall paper, and fixtures from 40 years ago. There does not appear to be any renovations done in the past 4 decades except for a newer TV. The beds were also very old and springy. The hotel needs a complete renovation before I would stay here again. The indoor pool area has volleyball, basketball, arcade games, and ping pong which is nice.

Threadbare bed linens, holey washcloths. Light blankets.

Since new ownership a year ago, major improvements have been made the past 6 months. Reviews written earlier than 6 months ago, should be disregarded.

Horrable treatment by the manager

Desk clerk was asleep when I arrived, shirt unbuttoned, gut hanging out seemed irritated that I had awakened him.i didn’t like having a give a credit card, when I had already paid for the room. The hotel needs to be updated.

Bed is not a king as reserved. Checkin was slow and fussy. Bad smell in room.

it was different

Recreational area was very nice. Rooms were nice however there were cigarette burns in the blankets, bathroom floor was sticky, the cable tv cut in and out and the rooms were overpriced

The western theme was great.