Clean rooms, friendly staff and the most comfortable bed ever!

very nice remodel of a classic hotel

Quick one night stay. Great location in downtown Glenwood Springs.

great location and great gotel

Awesome property.

Didn't like the hard pillows but everything else was great

Everything was wonderful! We loved the hotel!

Amazing stay, the beds are comfy and the rooms are big enough to unwind and not feel overcrowded. My wife and I came out to Glenwood Springs with our 2 dogs and had an amazing time. The hotel is located in the best part of town, everything is walkable, and the staff is/was amazing. Do yourself a favor and stay here, you won’t regret it.

Disappointed with our first and last visit to this property. The price/value was not there. Front desk staff were simply ho hum. There’s no parking at the front of the property and no doorman/bellmen to assist with unloading and checking in… you get to pay $20/ night for off property parking that you have to drive around to even find. I had reserved two rooms at $239 each +++. The TV in our room did not work and the very limited staff could not find the solution and the other room didn’t even have a shower curtain and there were none to be found so a room change was necessary. Don’t ask for help with a tooth brush since they don’t provide any “extra” amenities should you need it… no body wash, no shampoo, no crème rinse and no body lotion. A small crappy bar of soap is it. To use the stupid lobby restroom you have to go to the front desk to get a damn code to enter into the key pad. Lots of drop ceiling tiles that evoke cheapness. They need new management and add another layer of support staff to study the big picture for a satisfactory guest experience… at this rate they likely won’t be in business next year. Lots of potential with the age/history in a cool town but otherwise meh.

What a fantastic hotel. Just loved everything about it. The decor is on point, wish I could take the room art home. The front desk staff was extremely helpful. They directed us to the burial site of Doc Holliday (about a 1.5-2 miles round trip), gave us discounted tickets and encouraged us to go to the Glenwood Hot Springs. I've been to Glenwood several times, but never made it to hot spring. Glad we did it, next time we'll try the other iron hot springs (or something like that-more money with a 21+ area), but glad we made it to the GWHS this time. You've got to experience it if you are in town. Front staff also directed us toe the main strip area with lots of restaurants to choose from (we ate at riviera and it was fantastic) and shopping spots. It was a last minute stay for us and we are very glad we opted to stop in Glenwood Springs. Rooms are great. I heard they were recently remodeled??? Love the artwork. We had windows that wouldn't open :(, but great natural light. We really loved everything about our stay.

Room was small for the price!

Decent place. Nice staff. Clean historic building which i liked. Thats where the positives end. You get free parking in the same lot for buying a cheeseburger next door but 700 worth of hotel gets you 20 a night parking. Pretty sure its the only property in the city sith fee parking. It was also incredibly difficult to sleep in the room. The bed is comfortable but they have retrofitted a historic building with modern climate control with very little planning. The hydronics are all exposed so the contstant sound of water running never stops. The blower is also located near the room so everytime it turns on your room shakes. The lack of modern insulation means the blower kicks on every 5 minutes or so. If you want a quiet king suite id go elsewhere. If you think it would be fun to sleep next to your running furnace thisnmay be the place for you

Recent updates. Clean, comfortable. Staff is friendly and helpful. Great location.

Nice clean hotel. Updated finishes. Have one star off because we were not in the main hotel, thought maybe because we had a dog but then I saw a man with two dogs go up into the hotel. Check in and out was very easy. Hotel location is in town so was able to walk back and forth- super convenient

Pay $20 per night for uncovered parking or you can park on the street wich there was no street parking. Had to let the water run for 20 minutes to get hot water for shave and shower in the morning. No complementary breakfast. For the money had to be the worst deal. Next time I will stay somewhere else even if I have to pay more. Severely overpriced for what I received.

Beautifully preserved old hotel right in downtown Glenwood Springs.

Our stay was very nice, and the property is beautiful, very convenient to stores and restaurants.

The rooms need a good deep clean. Overall you can’t beat the location and ambiance.

Check in took over an hour for the room to be ready- even after arriving at check in time. Also- the city was turning the water off the next day for 7 hours. The hotel should have sent a message out instead of letting us know at check in

Beautiful

Convenient location. A little pricey but the service was good. Would definitely return for a special occasion.

Hotel Maxwell changed names from the time we booked to the time our stay began. It may be that the rules changed, too except no one told us. They gave away our room to someone else, put us in a lesser quality room and then blamed it on us booking through Expedia. They changed the check in and check out times from our original reservation. Prices were VERY high for the quality of room and service received. Don't stay here. Choose another hotel.

Lots of options for dining, shopping and recreation within walking distance.

Lobby arts was great with all the pictures. As a professional picture framer I was impressed with the decor. But was disappointed by the quality and quantity of the arts in rooms and corridors . Quality on framing mater were below standard/awarage. More arts collages would reflect the lobu to rooms

We enjoyed it. Will stay again

Recent remodeling was very good. Rooms enlarged, public areas had a new look with nice furniture and decorating.

This hotel was completely remodeled , both rooms and lobby, this past year. It has kept its historic charm while providing all modern accommodations. Rooms are on the smaller side but plenty adequate and nicely decorated. This is basically the only hotel located in the historic side of Glenwood Springs. Wonderful restaurant attached and walking distance to all other bars/restaurants and shops. Self parking offered for a fee in either of two lots a block away. Easy in and out. If we come back to the area, we would absolutely stay here again.

Cool and clean hotel right in the center of great shopping and dining. We had a great stay and will be back again!

We stayed in the newer section and it was nicely decorated. But I only gave it three stars for cleanliness because the hallways reeked like used cat litter. It was overwhelming and smelled throughout the entire hallway. Our room, however, was fine. It is a great location and having the brewery in the lobby is really convenient. Both the beer and food were good. Didn’t care for the $20 parking fee to park a car outdoors and offsite.

The accommodations and desk staff were excellent.

Well done urban chic... close to everything in Glenwood Springs... only suggestion... add snacks and sundry shop.

You have to pay for parking and they put us in a separate entrance from the hotel with no direct access to ice or amenities