The staff was wonderful. Every single staff member went out of their way to make you feel welcome. The hotel is in a great area for tourist. Close to the train station and even on the tourist bus route.

Very kind and attentive staff. Great breakfast. Good location

It was a big room and there was an air conditioner for heating. It was very close the train station. The staff was very polite and gentle. The breakfast could be improved with more salty options. The only problem with the room was dust. The inside of air conditioner should be also cleaned.

Great central venue to explore City. Felt very safe as stayed during Covid-19 outbreak. Staff couldn't have been more helpful. Room a little tired in decor but about right for price we paid. Hard mattress so good for anyone with a bad back.

Staff were extremely helpful and friendly. The hotel is in an ideal location for the train station, airport bus and cruise port. Whilst our room was very large and clean, it was very basic and could do with being up-dated. It did represent good value for money with breakfast being a bonus.

Very convenient to port and train station. Excellent breakfast. Extremely helpful staff. It made our Genova stay a pleasant one!

In a very convenient location close to airport. Front desk manager was extremely helpful and nice.

The hotel is extremely difficult to find. But once inside everything is okay.

Our stay in Genoa proved extremely satisfying unforgettable.

A very warm welcome, clean cool room. Excellent coffee with breakfast. Plentiful breakfast. Great location. Paoulo gave great advice on where to go and kindly offered assistance on our return journey to genoa. An excellent choice.

Hotel was old but service was friendly and rooms are clean. There is an elevator that brings you up to lobby area

Nice, large room. Water pressure in shower was a bit low, but not too bad. Very convenient to train station. Ten-minute walk to old town. Friendly staff.

Sightseeing. Near station. Helpful Staff.

The Hotel is convenient to Principale Train Station; a bit tired. It’s family owned and managed for generations; very helpful staff. Genoa itself is a bit gritty except for the new Harbor area where we walked to from the hotel. Nervi is a 20 min train ride.

The hotel is easy to find. It located close to the train station and to the main attractions. It was clean in the room. Good breakfast (eggs, sausage, cheese, pastries) . Very kind staff -helped carry the suitcase, gave books with information about Genoa.Good free wifi.I lived in a single room. Unfortunately, it does not have a safe or refrigerator, although they are in double+ rooms.

Stayed two nights here, in the twin room. Small balcony with a decent view. Buffet breakfast available. Hotel staff were nice and helpful. The hotel is close to the port, and two minutes away from the train station.

very happy with our stay.

Staff always informative and helpful. Breakfast was good and staff always pleasent.

The hotel was very quaint, very clean and had an ambiance of old gracefulness, well cared for. The proprietor suggested a restaurant for our first meal in Italy and it was the best food we ate all week. We also received a 15% discount for staying at the Hotel. The closeness to the Transit hub was useful and also the location of the harbour for catching the cruise ship was ideal. Although we could have walked to the ship we opted to take a cab, which the hotel secured for us very quickly. The hotel was a little hard to locate as the enterance was set back from the sidewalk. The breakfast was continental but had everything you asked for and it was filling. I would definitely recommend this hotel to my friends and family although it did not have all the bells and whistles of a large chain hotelit was very restful and accommodating. I hope to someday return to this hotel and Genoa itself.

The hotel was very quaint, very clean and had an ambiance of old gracefulness, well cared for. The proprietor suggested a restaurant for our first meal in Italy and it was the best food we ate all week. We also received a 15% discount for staying at the Hotel. The closeness to the Transit hub was useful and also the location of the harbour for catching the cruise ship was ideal. Although we could have walked to the ship we opted to take a cab, which the hotel secured for us very quickly. The hotel was a little hard to locate as the enterance was set back from the sidewalk. The breakfast was continental but had everything you asked for and it was filling. I would definitely recommend this hotel to my friends and family although it did not have all the bells and whistles of a large chain hotel it was very restful and accommodating. I hope to someday return to this hotel and Genoa itself.

Staff very helpful with a minor illness, allergies.

The room is super clean. The bathroom and shower tad small but this is common in Italy. The staff is very helpful and pleasant to deal with. They might look a bit grumpy at first but it's an external thing , you pass that and they are nicest people to deal with. Good breakfast.

The room is super clean. The bathroom and shower tad small but this is common in Italy. The staff is very helpful and pleasant to deal with. They might look a bit grumpy at first but its an external thing , you pass that and they are nicest people to deal with. Good breakfast.

Breakfast and WIFI included in our rate. Plain but nice room. Only negative was only one wall outlet for charging our iPads, phones, and cameras.

Good experience. Room is large. The breakfast is so so.

Very old hotel, but really quiet, clean and safe. Beds comfortable. They have a computer in reception area that I was allowed to use free of charge. Loved that. Employees all very polite. Sadly we did not get to have the included breakfast as we had to leave very early in the morning to get our flight back to the states. We liked the fact that is was just across the street from the Train Station (also in front of the train station you can get the shuttle bus to and from airport for 6 euros a person), no problem walking there from the train with our luggage. Close to shopping/eating areas. Walking distance to the Aquarium, which we highly recommend going to see.

A lovely place to stay, not a lot of frills but very clean and the staff very friendly and helpful. Had a super Wifi service at no charge. Close to train station.

I wanted to be close to the Principe train station for the Volabus to the airport the next day. The hotel was extremely convenient. I think that this is a family run hotel -- and although I was only there one night -- I felt very welcomed -- to the city and the hotel. The visitor bureaus for Genoa are good but the Vittoria staff (family) are better.

hotel is in perfect location close to city center, nice bufet breakfest, very friendly Staff, you feel like at home

Position and price plus the closeness to city ammenaties made this a worthwhile experience but be fit as steps are steep to access some areas.

Great location if you are using the trains as it is a very short walk from the main station. It is also convenient walking to all the central city and waterfront areas. The hotel is certainly adequate and a good value though not "special" in any particular way.