Clean, quiet, comfortable. Walking distance to a couple of restaurants/bars

Staff friendly, check in and out really quick. They did a terrible job of cleaning and re-filling of towels and stuff during the day. Pretty unhappy to come back and not have a clean face cloth or nicely made bed after working all day.

Great place! Staff are amazing! The restaurant on site is pretty good as well. Perfect place to relax after hard days in the field.

Our bathroom had spit on wall

This Radisson Hotel are thieves. They Over Charged me $130.00 for a booking I had cancelled well before my time I showed up and then charged me for not showing up for my actual booking I WAS THERE FOR!!! They refuse to pay back my money from their overcharge. Not only was their service completely useless and hotels.com was no help to rectify the over charge. So now I am left wondering why I even book through hotels.com also. The pool was also under construction when I checked in which was the reason I choose this hotel and no where did it state that it was under construction. Once again costumer service did nothing to help rectify this but instead OVER CHARGED ME for my ROOM. I hope the $24,000 per year this hotel losses from this small amount they stole from me makes them so so happy. None of my kids teams will EVER book here again.

Radisson Hotel & Suites Fort McMurray sent you a message: 2024-02-26 The property is renovating the pool from November 24 2023 to January 21 2024" After mentioning this to the staff they changed it for future guests to notify them that its still ongoing till march 15th 2024 .. no credit no discount for the inconvenience. 2 nights without pool or spa still over priced 400

Definitely need to update the inside.

The hotel was fine, and the staff are friendly enough. The area(s) around the hotel could use some improvement

The elevator squeals as it passes by every floor and the heater in the room made noises as it tried to turn on.

It was a nice stay! The only disappointment was the pool and waterslide were down for renovations. It would have been nice to know when reserving as I chose it for the pool.

Too much noise of trucks passing through the highway in night,

Sad that we booked because it had a pool.but ended up being closed for renovations. Very noisy with road noise and had a very loud vand we could hear until early hours of the morning. The beds were adjustable soft/hard, which was interesting but mine kept inflating back to super hard through the night.

The hotel was great, however we chose this hotel for the pool and its availability was very limited. It was booked during the day and evening for baby swim classes. Basically unavailable in the morning and from 4-7pm. They would not run the slide untill aftwr 8pm and the hot tub was broken. Very disappointing for the kids and a huge deal beaker as a parent.

Hotel was decent. Only issue was one bed mattress was broken? It had a huge sag making the one side unsleepable. Possibly broken spring. Otherwise it was a decent place. Pool was good but water was very cold. Would be nice to have complimentary breakfast but McDonalds located across the street convenient for families with kids.

Good

Bad service and cleaning guys are very rude

Parking can only be accessed from one direction easily. Other than that it’s pretty good.

Nice place

Room was big and spacious. Lamps didn’t have light bulbs, no robes for pool, lack of dishes and cutlery in kitchen in room, fireplace didn’t work, we were denied room service and fireplace did not get fixed as promised . Pool area was over chlorinated not enjoyable.

Needs updating. Shower curtain ripped. Vessel sink all cracked. Room smelled like stinky feet

The pool Haden been cleaned in months and was about 8"low on water. The slide you had to pull yourself along. Didn't include a breakfast with the stay

I liked this property because it was close to work. I did not like the mattress on one bed. It had a low spot in the middle and should be replaced.

We arrived to check-in and was told they would call by 2 to check-in. I had ro call them to see if we could check in at 215. We checked in and went to the pool. The smell was so awful i propped the door open to try and get some fresh air. I went to the front desk to complain. The man told me that he would open the emergency exit. When i got back to the pool, my granddaughter was coughing and throwing up. We all felt awful after this swim. Sore throat and trouble breathing, nobody told us why it was like that and should we seek medical attention. The chemicals were so strong our bathing suits are ruined. Later that night we went out. When we arrived back there were 2 ladies at the desk, not one even acknowledged that we were there. 6am comes around and someone from the front desk called my cell phone to ask a question that had nothing to do me or anyone in my room. We go for breakfast in the restaurant in hotel. I sent t my meal back 3 times before i left not eating. This trip was totally ruined by the stay here.... I had not seen my grandkids in 3 years and all of this happened. I expect to hear back from you asap

We stayed here this weekend and the property is very nice. Only inconvenience was there was a bunch of pre teens / teens unattended in the pool area, throwing their shoes in the pool and across the room and against windows. They were standing on the water slide and they had McDonald’s ice cream and threw it down the water slide and their drinks and shoes were thrown in the pool. Me and my family were unable to use the pool and water slide which is why I came to this hotel. I went and told the front desk and the guy came in but the kids were still standing on the slide and even tho he talked to them nothing stopped and then a parent finally came in asking if they are behaving themselves and we said they’re pretty crazy to which he carelessly told the kids and nothing stopped so we went back to our room. Very frustrating I should have asked for a refund and switched hotels as when we went back to the room the kids were yelling down the hallway and in the exercise room. It seemed as if they were part of some sports team as there was a large number of them. Was very disappointed they were not told to be removed from the pool area. Also when scanning the QR code in the room it said restaurant was open until 11pm but actually closed at 10pm. So we drove across the street to the McDonalds.

Staff very accommodating

Will stay again

Pool was broken and the toilet ran all day and night

Not much to like except the lobby, its beautiful. The pool is decrepit, paint chipped and flaking, rust, mold, etc. The first night we tried the pool - with ourc5 and 2 year old grandsons - a couple came in with a atereo and blasted it so loud we couldnt hear. Then they started making out right in front of the kids, they were so drunk they were out of control. There is no way for anyone who is moderately handicapped to get in or out of the pool. No breakfast included and the reztaurant had incredibly limited options.

Nice place , not busy so it was quiet

Cleanliness of the room and friendly staff.

Staff were professional, friendly and very customer oriented.

Very clean, got exactly what I reserved and it was very comfortabe.