This property is situated on a beautiful seafront, our room faced the vast sea and the old castle in the middle of the sea, an indescribable beauty that made our stay unforgettable. The surroundings are mountainous and watery with quiet side streets lined with many small sophisticated stores and restaurants. The tasty food and good wine plus the elegant street music in the evenings gave the town an air of ancient Greek elegance. The walks on the beach are so refreshing and it is a rare vacation spot.

Fantastic location with a beautiful view. Nice staff, very helpful. Good value for money. Premises a bit run down. Weird atmosphere as off season.

Very nice but old 5 stars... Need upgrade

The staff and service was excellent. The view from the room was beautiful. The breakfast was satisfactory. The staff were very, very helpful and friendly.

Beautiful room, great view, wonderful staff! Highly recommend

Great hotel and wonderful staff

We arrived to the hotel and noticed that the pool is located in a different hotel which is from the same chain. As my son was before knee surgery and had difficulties to walk and a pool is necessary in this heat, we could change without extra charge to the Naflia Palace Hotel & Villas. It was amazing. The view, the relaxing atmosphere, the service was outstanding! There is a problem with the Wifi and part of the hotel is closed and there is no gym, but we were happy and satisfied.

Front desk and all hotel staff were very friendly Breakfast was great! Only internet was weak in room Highly recommended!

Firstly, I have to comment on the outstanding staff, the customer service we received was exemplary. Opposite got off to a bad start with the room being below the required standard, this was quickly rectified and we couldn’t have wished for better service from the whole team? What could be improved on significantly is the investment in finishes, equipment and modern basics such as good quality, high speed, Wi-Fi, upgraded, plumbing, and better decor within the hotel. The sister Hotel has a pool which can be used, the pool is a particularly modern kitchen and the root, on foot from the hotel is very unpleasant, a tunnel leading to 3 lifts to which are broken, was not fit for a hotel that has the opportunity to be amazing . The views from the hotel are absolutely stunning and the Seaview room higher-ups strongly recommended, the breakfasts are basic but very appetising. I’ll give the staff 10 out of 10 as they were magnificent throughout, I think the owner of the property and other properties in the area needs to reflect on keeping the property in line with the market , as there is a massive potential for this hotels to be world-class with the right investment

Amazing location and view. The staff was lovely, though the hotel is showing some age. It's nice enough, but rooms and details are a bit run down. And FYI for those booking for a family: I reserved a "family suite" with a queen and two twin beds. The "queen" was two twins put together, and one of the "twins" was a small cot wedged into a very tiny room with a twin. It was fine for my 10 yr old, but would have been difficult for an older/larger child.

It was good overall. Hotel can us a refurbishment.

Right on the Harbor with spectacular views. Of the harbor and the Bourtzi water castle. I did not have a terrace with my room, but the whole wall was a window which was beautiful, blackout drapes closed with a touch of a button, the bed was very comfortable and the riom was really very nice and very clean. A very nice clean bathroom with a large window above the tub which also had blinds that were controlled by a touch of a button. Breakfast was included with several breakfasts to choose from. The breakfast room also had big windows and an outdoor terrace with great views of the harbor. The Hotel is also located in a very convenient spot everything is in walking distance.

The property advertised parking but they did not have any. We had to park on the public streets away from the hotel every day. Cleaning staff also didn’t clean our room any of the days. The toilet flush was weak and the shower wasn’t great. The bed and view were great, and the breakfast was good too. However, I expected better from a 5-star hotel.

Great service. Beautiful location.

Everyone was very helpful. But there was no coffee in the room. The location was exceptional. They did send me coffee from food services and then didn’t charge me. That was so kind. I would highly recommend.

The view is beyond belief. It is obvious that the property was well-made and that is why it still stands proud, despite the minor tear & wear, that has come with time. I will always be coming back here.

Great staff and beautiful view. Poor parking options. Limited wifi strength. No coffee maker in room.

Staff exceptionally friendly from reception to breakfast to cleaning staff Great location and view

You canNOT beat the view from your balcony at this hotel! It is an absolute dream! Not to mention all you have to do is push a button from the side of your bed and the curtains automatically open to your gorgeous sea view each morning. The hotel itself was in good condition, but there could be a few more design touches in the rooms which seemed a bit old. The mattress was also very stiff. Our air conditioning didn’t get as cold as we liked it, but it still worked. The worst part was the internet would only partially work for 10-30 minutes before kicking you off, and it was a 50/50 if it would let you sign in again; this was only an issue since we relied on internet to communicate with other family in the area.

Good service all around. I had an incident and the hotel solved the problem and apologized. However, I do think the hotel and the rooms are old enough to be refreshed and renewed.

This hotel needs a total makeover and modernization to match the price level and stars.

The service was excellent, the location is perfect, however the hotel is run down and not worth the price

The building for the fee is in significant disrepair which is not the staff fault. The check in staff, porter and breakfast were lovely. The location is excellent and the bedding and beds very comfortable. The WiFi was not adequate for personal and unusable for business purposes. The staff made us want to return by their kindness despite the need of updating. Thank you

Upgraded to sister hotel Nafplia Palace bungalow and it was fabulous. Service was first class with staff being very careful to handle Covid-19 Guidance. Food at restaurant was top class!

Facing the sea clean upgrade walkable nice staff charming hotel

The view from our room on the 4th floor was amazing and the whole hotel has a nice relaxed vibe about it.

The upgrade & the view. The hotel was well located close to main centre of town

A beautiful hotel perched up on the hill with spectacular water views. It is close to everything (walking distance) but just far enough that you feel like you get away from the hustle and bustle. That said, there's a cafe directly in front of the hotel - down a flight of stairs, if you're after a night cap. Staff are attentive and helpful and the service offering throughout is top notch. Would definitely recommend and stay again!

Location on the water front is excellent. Breakfast was good and the service of the staff was very good. Parking can be a bit tricky and you may have to walk a ways if the nearby car park is full and there is limited street parking. That said, it is easier to get in and out of this hotel then many others that you cannot drive up to. Would recommend this to anyone staying in the area.

Great staff and service, great views, very good breakfast. Could have its own parking space.

Beautiful sunset and harbor view, excellent staff and very close to the best part of town for shopping, strolling, and dinner.

This property has potential, and I love the balcony and the view. In addition, all of the staff were extremely hospitable and kind, but overall it was a pretty disappointing hotel. There was a few things that were only available at the nearby sister hotel (the pool, special dinner for Easter), but the front desk staff were not aware of the details regarding such things, although they did offer to call and ask, it just seemed weird that they wouldn’t have this info available.In the room, it was fairly clean, but the floor is in desperate need of refinishing. The sliding bathroom door was extremely hard to open, it seemed like it was off the track and just dragging (I asked the front desk about it on the first night and they said they would have someone look at it, but I’m not sure that happened), the chair at the desk was about to break (the wood plugs would pop out if you leaned back even a tiny bit, so to sit you had to not press against the chair back), and many of the shower heads in the shower either had low pressure or only shot water out of half the holes, so it was extremely weak or strong, and there were just so many rickety aspects of the hotel.The bones of the hotel and the beautiful balconies and view reminded me so much of hotels in Monaco, but it seems like things haven’t been updated or refreshed in some time.