Great outdoor facilities

This was a very lovely resort. The bungalows were nice and comfy beds. Pools were great to relax at. This is the kind of resort you can just stay at and enjoy! Breakfast buffet was very large with lots of options. Would definitely stay her again.

Great

Our room had ants in it! There were lots of bugs around the property.

We had a great stay at this hotel. We used the beach, the restaurants, the gym and tennis facilities and everything was really great!

The resort is well equipped with friendly staff . The evening show is well organized and entertaining . However, even tho the room we booked says it is a villa, it is actually a very small room for less than 300sq ft. We have 2 adult and 1 three year old . The room is quite small . We stay there mostly for nap and sleep. The bathroom need upgrade to make to 4 star standard .

The location is great less than 5 minutes from all the restaurants and bars in Modello but in a quiet place where you can relax in the garden and the pool. The hotel and room is perfectly clean and we had a lovely terrace to look out over the sea. The staff could not have been more friendly and helpful. A convenient drive from the airport and 30 minutes into Palermo.

Amazing service, I forgot her name but blonde front desk woman was great and super helpful. Also, Nunzio in the buffet was always super friendly to my Grandmother and I!

This hotel is a resort. The private beach was absolute amazing, the room was very clean and comfortable. Would highly recommend. We loved it here. The staff was so kind and helpful.

Nice area

Very hospitable

The hotel is really nice, the room is good and really modern, in my opinion the bathroom could be improved. The resort has a very nice beach and there are nice restaurants near. One good point is that the hotel smells really good! We had one problem on the morning we left, we had the checkout at 10am, but an employee of the hotel literally entered in our room at 9 am to check the minibar. We didn't hear well the first time he knocked on the door, and on the second time I started to dress up to open but he didn't wait and opened the door. I don't understand why he did this, as if we took something from the minibar after that he wouldn't know... Besides all the personnel are really kind and professional, I just hope it was a one time mistake.

Mixed review. The luxury viletta room was quite basic and not very clean. Lack of facilities - cups, mugs, drinks facilities, iron etc. The beds were very comfy. The shutters and curtains gave good blackout and we slept well. The pool and beach were open and we enjoyed them. Food at the restaurant was ok.

This is a nice property but I don’t think we would cope in high season as it is very large - and it is evident that it will be very busy and the staff were stretched in off season

Property seems a little dated, front desk was very nice but busy.

Beautiful property and friendly staff. Mr. Davide and Mr. Nunzio made you feel special. It was a great time! Wish I could have stayed longer.

The facility is a bit dated but the beds are comfy, A/C is efficient and quiet, view from the room and balcony was awesome and the grounds are well kept and the staff is terrific. We had an enjoyable time there.

Very nice resort property. Stayed last week for a couple of days- shoulder season. Staff friendly, courteous. Had breakfast and dinner twice at the property, variety of tasty options, enough to cover different dietary preferences. Parking available. Nice pebbly beach. Rooms are updated, modern and spacious, only issue is the bathrooms. In all three rooms we booked they were original (from 20yrs ago), aging poorly with shower drainage issues. Close to the highway if you drive, but the Lidl grocery store is 15mins away by car if you need anything more for your kids etc.. Altogether a nice stay, property was not full at time of our stay, so very quiet, modern and spacious rooms, but place shows age in bathrooms, hallway carpets and some decor. I would stay again.

So the resort was great. It is definitely a resort, not just a hotel. Location: it's a 25 minute drive to Taormina, where the great restaurants and shops are. We found a parking lot and parked every day for 6 euros until midnight. Staying in Taormina with a car is a non-starter. I don't know if the hotel has a shuttle into town. The town of Naxos also has dining that is walkable from the hotel. Hotel: There was live music every day. Free parking. Tennis courts and pools. Multiple bars and restaurants. It was a lively place, though it skews older and attracts the tour bus set. There is an attached beach with hundreds of loungers that can be reserved (or sat on until the reservers come). The downside is that it is a pebble beach, not a sand beach. So no walking without sandals. The grounds are gorgeous. It feels like the Caribbean with all of the palm trees. The hotel is on the way to Catania (do not stay in Catania if you can help it, ESPECIALLY with a car. It's a slum and I've never seen such awful driving) and Syracuse if you want to do day trips like we did. Tolls between Naxos and Catania are under 2 euros. The room was comfy, but they use those dual single beds to create a queen and I fell in-between them once. I don't know how these still exist. The place is very clean. I definitely recommend the Unahotel Naxos. And when I return to the region, as I am sure to do, I would make it a point to try to stay here again.

Nice large resort located on the beach with two pools and a beach club. while we didn't use the pool, we did use the beach club all day and loved it.! very friendly service and great location will definitely stay again if in the area. For the value this was an excellent stay. It also has entertainment, so it feels like a cruise ship a little bit.

Service was excellent!! Resort needs a complete renovation. Breakfast buffet was horrible. You need to pay 1.50 for each beach towel

Beautiful resort. More than I expected. Will be very happy to return.

Large rooms, great access to beach, breakfast buffet was excellent with wide choice. Downside was loud music during the afternoon and in evenings/night which could be heard clearly in bedroom in main building.

It is a lovely hotel, very relaxing, nice local town. Gym needed aircon as it made it unusable in the heat. Otherwise great!!

Showers need updating

Amazing, will definitely come back

Bathrooms need a renovation desperately. Grounds were nice, pools were lovely. Beach was just ok - no sand, just stones and shells. Charging for beach chairs and umbrellas on top of day rate is in poor taste. Hotel is fairly far from Taormina. Had I known exactly how far, I would have booked elsewhere. My kids enjoyed it, however, because of the pool and the grounds. Next time, I'd book in the center of town in Taormina to avoid all of the back and forth to dinner/shopping/sightseeing. (We had no plans to do any of those in Giardini Naxos, so staying here was kind of a waste for us.)

Very noise in the late evening. Many people were still partying. One night was extremely difficult due to the fact that the whole hotel had no water and no electricity in a very hot summer. I lost a lot of sleep that night due to heat.

Very nice overall layout of the property, lots of trees (very green) and a huge Olympic pool. Rooms were OK but we had a lot of ants. Room cleaning repeatedly brought only 2 towels for 3 persons, which was annoying. Options for heated food in the standard restaurant (evening) were very limited, especially for young kids.

Really lovely Hotel and staff. Plenty of excursions on offer and options of a quieter beach or busier pool for sun and sea. We were half board and the restaurant service was wonderful. Run like a well oiled machine a thank you must go to Nunzio P who looked after my daughter and me so well. Would definitely recommend. We did the helicopter flight over Etna with Helijet which is located next door so very convenient for that too.

Property is dated and service isn’t great. I wouldn’t say this is a 4 star hotel. Stayed at another propery owned by this chain and it was much better. Wouldn’t come back.

Clean. Food was a good variety. Large resort. Air conditioner was not working. Ask to have someone look at it and no one came