Amazing location , great staff…front desk to restaurant. Very cooperative and speaks English

Personal very professional, great pool and spa

Great Hotel, Very quiet. Love to be back soon

Decent staff save for the CEO which we will get back to, an inviting pool deck, nice area to stay. That's all the positives. On arrival we were given an alternative room in the annex blding not the jnr suite booked which had a separate area for 15 yr old son on dble sofa bed. This room had no view, on ground floor, claustrophobic, small & dark & son on a roll-away at end of our bed. We couldn't see the room booked as already sold on. Given 2 small rooms on 5th Flr. Sons stank of food coming up from A/C unit & had warped floor by window which shook glass on table. Our A/C didn't wk, as room v.hot. Asst Man came up to see issues with technician. Was allegedly fixed when we went out. Son had filter added to A/C. Our room still hot & didn't sleep that night.& leaking water now coming from unit on floor the next day. CEO saw wife and accused son of putting water on floor even tho technician got soaked trying to fix day before. Said we were troublesome - surely for £370/night a fully functioning room is std? This is no way a 4* delux hotel. No tea/coffee in room, 6 Euro extra for fresh OJ at B'fast. Poor internet. Nonchalant attitude by CEO prob because popular resort for 3 months of yr for locals and she was sold out for the summer. Asst Man Raphaella and 2 male managers tried to help as they understood issues.

Fantastic hotel. Staff were amazing.. though I do feel more information regarding service and beach arrangements could be pointed out.. but when asked they couldn’t have been more helpful.

The check in clerks were disrespectful, rude, unprofessional. Wifi in room dont work unless you stand by entrance door but not in the main room or bed or balcony. There is no private beach, and its not on the beach front its in between houses and like 3 blocks away (10-15min) walk away. To use the beach they suggest you it is 65€ per bed and its nothing like Nikki beach or beach clubs in Cannes, Monaco or Marbella. The breakfast super basic with like shop brand cereals as they tasted horrible, if you want a fresh juice you gotta pay unless you like some sugary syrup stuff, if you want eggs any other way then boiled or scrambled you gotta pay. its not a resort its like an apartment block with one pool outside so not sure why they mention all these different pools outside as there is only one. the rooms are not soundproof, you can hear literally anything. There was not hot water one morning. The cleaners will come and walk in your room even though you have Do not disturb sign on. the water in mini bar most likely will be replaced once during your stay and not daily. They will take away dirty glasses and not replace with new ones so you will need to call and request them. The shower head is not good and water pressure is not strong enough, its very annoying to wash your hair. I wouldnt suggest to stay in this hotel and pay the money they request to my worst enemy. They should charge 50% less for the service and amenities they are offering and not mis lead customers

Modern boutique upscale hotel a few blocks from the beach. Everyone bikes in Italy so our family of 4 used the hotel bikes to get around. 5 min bike ride to the beach. We even biked 4 miles each night to dinner and shopping in nearby posh town of Forte de Marmi. Staff was excellent. Enjoyed breakfast. Four in any hotel room can be tight but we made the best of it, besides we only were in our rooms to sleep.

Great hotel with good features and great local area. The service from the hotel staff was absolutely fantastic!! The hotel itself is just a few mins walk from the beach which has a great selection of hotels and restaurants - surprisingly the beach was reasonably quiet which was ideal for us! We used the spa facilities which were also very good - definitely recommend!