The pool bar and reception staff were friendly and couldn’t do enough for you. The pool area was clean but the sun beds had seen better days and could do with replacing. Dinner was just standard offerings, and breakfast the same - it did the job- re-fuelled you but with no real enjoyment. Rooms need an overhaul, tired decor and stained lamps, aircon pumped out a weird smell and bathroom flooded on day one. Shuttle bus to Skala was great and the golf buggy option was ideal for anyone who struggles with lots of steps. Will I be returning? It’s a no from me.

We went for our mini moon and it was lovely. Great staff and good setting.

All staff were really nice and attentive. However the hotel is not fit for 5 star at all, rooms are dirty and outdated and not cleaned as regularly as they should. Breakfast is terrible presented with cheap quality food and not much choice at all.over all the hotel is not adequate to deal with so many people and needs a serious revamp. A low 3 star!

Fantastic views from the room, the restaurant and the bar. Good selection of food, and the staff in the restaurant were lovely.

Amazing establishment!!! Definitely would recommend and will return

Amazing property with access to beach. We stayed in a villa with private pool. A little old but location is well worth it

Molto positivo, comodo, silenzioso, personale alla reception disponibilissimo, un po' meno al buffet della colazione e cena, la stanza la rifanno un giorno si e uno no, ma se hai bisogno basta chiamarli, piscine spettacolari, ottimo il servizio della spa, la ragazza è bravissima, non troppa scelta al buffet, ma cibo molto buono.

Hôtel défraîchi, et pas du tout un 5 étoiles. Le service est médiocre, la salle de sport ne devrait mais pas s appeler ici ( 3/4 appareil en mauvais état ) Les chambres sont sales et les photos du site sont mega Photoshoper . Le petit déjeuner est mauvais.

The views from the hotel were fantastic, the pool area was lovely, the sea swimming area was also great. Breakfast was good, plentiful and lots of choice. The staff were really helpful, all of them - from breakfast, to bar to reception. The room was a little tired and could do with a refresh but honestly, considering lockdown, you absolutely can't blame them for not making this a priority!

Wonderful stay with the family. Spacious family room. Staff absolutely amazing. Food diverse. Will return !

Restaurants in hotel were not all open. Food in the open restaurant was nearly always cold

We stayed for 4 nights at the hotel, but in just a short stay it was clear to see the impeccable service ran at Apostolata island resort & spa. Dimitris and rest of the team are fantastic, they cannot do enough for you and will always be happy to help. The rooms are cleans, spacious and comfortable. I’d recommend to get a sea view rooms, the view is incredible particularly at sunrise. The breakfast is nice with enough selection for everyone, and to mix up what you eat each day. However I’d say the dinner buffet is just ‘OK’ at best and could definitely be improved. It is definitely worth exploring the villages on the island for dinner as there are many beautiful options with fantastic restaurants. The infinity pool by reception is very quiet and relaxing with a fantastic view. The main pool is large and good for families. The pool bar has a good selection of food and drinks, the pizza’s are pretty good. The trip down to the small cove/sea is definitely worth it. Perfectly clear waters and lots of fish, so bring a snorkel. The resort is set on a steep hill so can be quite tiring, particularly walking back up. However the staff are happy to come and collect you via golf buggy! Overall we had a fantastic stay, the hotel lovely and set in a beautiful location, definitely worth a visit and is a great price.

Absolutely amazing stay what can I say about the staff at apostalata from the minute we arrived to the minute we checked out so polite so friendly nothing to much trouble the only downside was the restaurant is a bit hard work because of the covid rules (not there fault) I would go back here in a heartbeat

This is one of the best resort I stayed at. The Seaview rooms are amazing, The view is to die for, don’t make the mistake to book a Gardenview room just to save a little money. The resort is very well-kept, people who works there are always nice and ready to help you. The pool is wonderful, There is also a small rocky beach nearby, and there is a Sandy Beach about 2 miles from the resort, Skala, and it’s one of the best beaches of the island. We had dinner included in the package and I have to say even the food was very good. Highly recommended!

We enjoyed the Sea terrace but sunbeds and general area could be better. Overall the staff were friendly and helpful..the cleaner did a great job each day. Our room was underneath the main entertainment area and was extremely noisy. Overall the hotel appears 'tired' and needs some refurbishment. This is also true of the reception lounge as seating was stained and soft furnishing poor and uncomfortable. The gym equipment whilst ok...required maintenance. Hygiene was lacking and no anti bacterial spray or wipes were available to wipe down equipment after use.

Loved the serenity pool Entertainment needs more variety Staff manager very helpful Front desk staff very helpful Check in very fast we got upgraded

Very nice hotel, great facilities and excellent staff

I thought some of the hotel needed updated , the chairs in the lobby were pretty disgusting looking. Staff worked hard but their uniforms weren’t good . Staff were very polite.

Tired and run down. Not 5 star. Dangerous disregard to electricity. Fridge flooded due to being turned off and extension lead was in a pool of water. Requested an iron, waited 2hours and was given an iron in poor repair and received an electric shock

We had an absolutely wonderful stay. Lovely clean rooms and whole resort with on the hand staff at all times making our stay hassle free. No need for any stress. The walk to the restaurant was hard work as it is a very steep incline but it was worth the Buffett! Couldn’t fault this place!

We had a 4 night stay at the hotel. The family room is big enough for 2 adults and 3 kids. The views from the balcony and from other part of the hotel are amazing. The staff are friendly and helpfull. The beds are not so comfortable and another minus is that the family room is one open space without any seperation between parents and kids. Breakfest and dinner was ok. They let you also to change dinner to lunch. After all it was a lovely vacation in kefalonia.

I liked everything about this property - the views, the food, the pool, the views!!

We arrived late and the staff at the check in was friendly and helpful. Staff at the restaurant was also welcoming and friendly. The pool, restaurant with the sea view and the lobby were all very nice. All rooms has a big balcony and sea view which was amazing. However the room needs major update and renovation. There was dirty stain on the blankets and the coffee spoon in the room has milk stick on it. Shower head and the holder was broken. We brought a swimming inflatable with us for the little one and we asked the front desk if they have a pump for it. They said the lady at the mini market within the hotel can pump it for us. We went there and at first she was giving us a warm welcome. As soon as she noticed we were here to ask for help, suddenly she rolled her eyes and gave me the poker face. She took the pump out and other customers came in. she left me standing there while she was chatting with other customers and completely ignored me. I honestly don’t mind if they ask for a small fee; leave the pump out for self service or put a sign up said will only pump your swimming infladable if you make a purchase at the store. I think her reaction was very rude and unprofessional. We were there during high season and for the amount of money we paid per night and the fact this hotel is promoting as a 5 stars, I was not expecting that type of customer service.

Beautiful location overlooking the water but by no means a five star hotel. Service, food and room maybe what you would expect in a 3.5/4 star hotel.

It’s nice just dated and looks like it’s from 2000s or 1990s era. Needs to be updated to sustain a 5* rating.

Resort was located a short distance away from Skala beach. Preferred this as there were not to many tourists around. Room was location was up high so provided great ocean views.

Our room was not ready when we got there at check in time & we had to wait in the lobby for an hour before it was cleaned & ready for us. However once our room was ready the manager of guest services walked us to our room & gave us a bottle of wine for our troubles; which was nice. We had half board, the buffet was alright, nothing spectacular, but had a variety of different offerings, so there’s something for everyone. The facility was clean for the most part, though there were often ants in the hallway from the bird dropping’s, but it’s outdoors & that’s hard to avoid. The floors were mopped quite often to prevent it, but it’s an inevitable. The rooms were clean & the views were gorgeous. There’s no business center, but reception was very helpful & happily printed our boarding passes for us. Over all, the hotel is not a 5 star facility in our opinion, but we’d definitely return.

The customer service was the best that I’ve experienced in any hotel. They could not do more for you, and were happy to do anything to further enhance your stay. Outstanding staff working in the restaurants and the reception. They also went the extra mile to help me and my new wife have a romantic and special welcome.

Welcoming staff in a relaxing environment. A little out of Skala but shuttle service is good or taxi is only c6euro. Extensive selection at buffet breakfast and dinner.

Brilliant stay at this hotel and the staff couldn't do more for you. Highly recommend.

The hotel is well out of Skala, you need a car (which I had), there is a hotel transfer but it stops at 5pm, after that your on your own. Reception & spa staff were very nice n helpful. Restaurant n pool staff never smile just gavr you the impression your a chore for them. Breakfast ok never changes at all, coffee horrible & you pay 2euro per glass for proper orange juice. Half board evening meals were basic canteen quality, food not hot, so much processed food/meats all food gave you the impression it was being controlled on a low tight budget. Much better eating in town. Do not pay extra for half board not worth it. Pool was a great size, pool bar food horrible. Rooms fine, bed ok. I’m sure you will find better for the same money. Looks and sounds better than it is. Def not a 5* Hotel

We were upgraded to a beautiful room with a semi-private pool. We were only there 4 days so didn't do much exploring. Got bus to scalar which is fine for a couple of hours. It's a bit out of the way so if you're not happy chilling a car would be useful. All the public areas are gorgeous and the staff are fab. There's a lovely outside terrace for evening entertainment. As the reviews said the only not amazing thing is the food...it's fine just not amazing. The soups were delicious though! And the desserts...Maybe they just work better on a buffet than other things. We did snorkeling one day...lovely experience but not many fish!