Great location. Walking distance to the downtown strip. Off Broad restaurant/bar was very good.

Not sure if I had new towels that were not washed before putting in the bathrooms but they smelled like wet dogs I got out of the shower and the towels smelled bad. Then I felt like I smelled like the towels. Front desk response was “ok. Sorry”. Did not seem too empathetic or let me know they will find out what happened. I did not like paying for parking.

I always stay here when I need a hotel in Rome. It’s convenient and has lots of amenities. Bed is comfortable and sheets and pillows have that clean smell. Carpet in the hotel is getting a bit dated but not in a gross way. It will always be my first choice of hotels in Rome.

The only issue was parking as in hard to find and also website said free but then upon arrival told it is $10’s. Besides that my friend and I were fascinated by how charming this little space is. So well arranged and fits right in with the charm of Tome.

We have stayed at this hotel in the past and loved it. We still love its charm and old time feel. The location, the amenities - gym and breakfast are wonderful. However, the room we were booked was not. It was like a cave. It had a window, that had curtains and was frosted, but it looked out to the dark hallway, not outside. In addition, the shower was half size. It was also noisy outside the room as it was right next to the elevator. For the cost, it was not worth it this time. We will stay at some of the other downtown hotel next time we visit family in Rome GA.

I was in a room next to the busy roadway and ice machine and it was like a nightmare. To even have a room that guarantees loud and disruptive to rest and comfort should not ever offered in any situation. Such a disappointment!!

We were put in a room that had no window in an old part of the building. When we called down to change rooms the lady at the front desk said, yes, I did place you in a crappy room, if you bring all your luggage down, I’ll place you in a new room with a Riverview. This was at 12 AM and the men in front of us had just been placed in a Riverview room. We had to take all our luggage back downstairs, we were really tired after driving in from the Atlanta airport, and I had a child with me. We then had to take all of our luggage up to a totally different part of the hotel and found out we were put In a Riverview room, that had a view of a bridge on a very busy street so all we could hear was street noise the entire night. The first two nights we could hear TVs blasting from rooms. The walls are very thin. The cleaning ladies did not make the bed every day. They would come in and take clothes that were on the floor and throw them on the bed. But then not make the bed. The carpet in the room were worn and especially in the hall were dirty and covered in stains. After the fourth night of not being able to sleep because of the traffic noise, we asked to move down the hall to a room that was quiet. Then the hotel charged us $70 extra night to be in the exact same room, same bed size, just five doors down. so then we had to deal with that invoice. I would not recommend staying here. There is a new Marriott on the river that has exact same access to Broad Street. Stay there instead

Great location and the staff is very nice. The beds are very comfortable and the shower pressure is amazing. The rooms could use an update, especially the carpet.