We had a wonderful stay, from the moment we walked in we were greeted & made most welcome by a gentleman, he offered to help with our luggage & also showed us to our room which was lovely & spotless. Everything about this hotel is 5 stars. The staff are a credit to the hotel, they are so welcoming and friendly and nothing is too much trouble, this without a doubt adds to the enjoyment to our stay. The food in the hotels Lakeside restaurant is superb. We cannot wait to return. Thank you for our wonderful stay.

Very nice hotel

Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.

I was very disappointed with 2 things, during my 3 nights stay 1. Towels never been charged. 2. Never got my omelette despise waiting for 30 minutes. Thus I never had breakfast at the hotel during the 3 days stays.

Cramped attic room that was unfit for purpose as you could not walk round the bed safely or in an upright position.

Amazing hotel, lovely. Friendly staff and good prices . Spa is excellent

An excellent place to stay. Staff go above and beyond to make your stay a one to remember.

Great little hotel. Friendly staff, great food and amenities. Room was spacious and clean. The only gripe we have is the farm smell that we couldn't seem to get to grips with.

We booked this hotel as it has a lift and my wife has trouble with stairs. Unfortunately our room was in part of the hotel that didn’t have a lift. We should have asked for a different room but we didn’t and that was our fault. The restaurant staff were all very friendly and looked after us well. The food was well cooked and extremely tasty. The spa was very nice. The room we were in could have done with a clean around the windows where there were quite a few cobwebs and dead flies. The pillows weren’t very comfortable. They could do with replacing. Our stay overall was very enjoyable and we would go back.

Absolutely stunning, beautiful hotel, very clean and grounds, all staff are polite helpful and friendly. Food was excellent. The gym is small but great for us. Definitely will stay here again.

We stayed here as our first night off as mum and dad so was hoping for a good nights sleep. Was firstly disappointed with the greeting we received. We were not shown to our room just told where to go in this massive house we had never been in before !! The room was dark smelled dusty. Was woken up at 4am by stairs creaking and banging above and around us was so loud It kept us up from 4-8am I ended up going to reception at 8am nearly in tears because I was soo tired ! We spoke to another couple who also said there was a dog barking above them constantly from 9pm onwards the same night (we went for a meal so misses the barking luckily !) The staff were absolutely usless with helping me no manager came to deal with the matter I was just told either Icould have a £50 refund or complain !? Absolutely terrible standards especially running somewhere like this you would think guests would be made to feel like there staying in a 4 star and not a 2 star. Especially the money we paid for the room. Never coming back here and we will be telling our wide knit family and friends community about this place !

We stayed in the Ashby Suite which was spacious and beautiful. The only criticism I could make is the sofa bed wasn’t particularly comfortable. All mod cons in the kitchen and a lovely seating area. Bathroom was spacious and modern. Spa facilities were fine and the staff were all friendly and attentive

My only complaint would be my room was very warm even though it has air-conditioning it can only be turned down to 20. That’s the highest I have the heating on in my house and the thermometer was saying my room was 26° even with the Aircon on.

Hempstead House is a beautiful Spa Hotel, surrounded by lovely gardens. It has everything one could want for a relaxing stay. The staff were all extremely friendly and very helpful. Wonderful breakfast in the morning. Would definitely return.

Had a wonderful stay, hotel very clean , staff friendly , pool and spa lovely, dinner and breakfast were great , definately recommend

Very pretty room but the standout are the staff, each and every single one from the receptionist, to the chefs, restaurant staff, cleaner had a big warm friendly smile. So lovely!

Great place to stay, lovely staff,a good base to explore from, highly recommended from us.

Lovely, clean, quiet & luxurious hotel. Spa area is a bit too hot. Evening food didn't have very much choice.

Lovely room bathroom amazing Would defo go back again

Have stayed in a lot of hotels in the past year and this is certainly one of the best

Overall it was lovely but mattress far too soft for back sufferers. Room tidied but bed not made.

We have stayed many times in Hempstead House Hotel and it always exceeds expectation. This time we were in the original part of the hotel. The room was pristine and the amenities were very good. The surrounding gardens are lovely and although we didn't use the spa on this occasion, it looked beautiful and clean. The staff have always been friendly and helpful and the breakfast was very good. Dinner, which was served with a choice of two restaurants, both formal or more casual, was of an excellent standard. I would always return to this hotel when in the area.

Excellent service, staff brilliant and couldn’t do enough for you. Food delicious and great quality. Room a little compact for a family room , but would definitely stay here again.

Me and my new husband spent our wedding night here absolutely perfect. We arrived late and the night manger was perfect warm greeting and showed us to our room to our surprise he was there for breakfast as well. The room was perfect we was greeted by a dove in our room in the morning which we are taking as good luck. The spa facilities were brilliant and relaxing as well thank you so much everything was perfect

It was an amazing experience, we loved interiors, very helpful staff, small but really good swimming pool, spa etc. Breakfast was good too. Enough parking spaces, room was slightly small, has air conditioner and showe room.

We had an amazing stay. A beautiful hotel I’m a lovely location. Friendly and helpful staff. Although there was a wedding that weekend it did not disturb us and we were amazed that it was so peaceful

We have had a fantastic stay at Hempstead House Hotel. The staff were so friendly and helpful. Would definitely come back for another stay.

We stayed here before and after our wedding and found the entire experience was superb. The room was clean, well furnished with good extras e.g. tea/coffee facilities (including nice biscuits!). The shower was fantastic which is one thing I feel often lets other hotels down, so this one was a win for us! The staff were incredibly helpful and friendly, and added extra touches to help us celebrate. The cooked breakfast was faultless and overall I would happily return here.

Absolutely loved this place highly recommend

My friend and I stayed here for 1 night just for a catch up and chill. We had such a brilliant time and there was also a Robbie Williams tribute on that evening. He was brilliant and such a fund evening with everyone up dancing! The food was amazing and the staff first class. On Sunday we had a treatment in the spa then used the facilities before heading back home. We would definatley return, Thank you Hempstead House Hotel

Staff and spa were lovely

Excellent room, breakfast, and beautiful spa area and pool l