The room was small but very well organized, good enough space and comfortable

Due to road works, getting to the hotel and finding parking nearby was a nightmare. We called the hotel in the early evening to let them know we wouldn't get to the hotel before late evening. After having to call three times someone finally picked up and said there was someone there 24 hours. When we arrived in Strasbourg and tried to make our way to the hotel all of the road works going on meant it took us about 40 minutes - although we had called the hotel earlier he had not warned us of the issue we would have. Then when we finally just winged it and fell lucky to park near the hotel we called to ask where we should park as the Hotels.com site said parking was available nearby. Again we had to ring four times before we got a response. He was not at all helpful. We ended up asking a guy on the street and just parked on the street hoping for the best and not to be towed. When we got to the hotel the front desk guy was clearly the guy who I had spoken to on the phone. He was very aloof, not very knowledagble and also seemed not very knowledagble about the city either. Disappointing! The hotel was old and so I set my expectations at a low level. The location was great, close to all historic sites and in a lovely busstling square. The room was tiny - really for one person not two. The room was not very clean - carpets not vacuumed and hair around the bathroom. Bed was comfortable and seemed clean. If you are a couple looking to have a nice stay in Strasbourg, choose elsewhere.

I was delighted with the location. Right in the heart of wonderful old buildings, restaurants and the cathedral. The hotel was adequate. It had well used furniture, a unique bathroom but the bed was comfortable.

Very very tiny bathroom; difficult for a large person.

This hotel was a great location right by the cathedral we loved it

We got almost no sleep, it was very loud all night. The walls are paper thin so you can hear everything your neighbors are doing and people in the halls, and people in the street. The bed was very very very small and uncomfortable. The room was tiny and the bathroom was ridiculously small. The water from the shower had an awful smell. There is no parking very close to the hotel like it mentions, it’s a 10 minute walk away and more than €20 a night. The staff was nice but that is the only nice thing about this hotel.

Very nice stayed

Absolutely wonderful stay. The bed was very comfortable and we enjoyed the natural light in the room. The customer service was amazing; my husband became ill and they were creative in helping accommodate his needs. Thanks so much!