British couple. Mostly enjoyed the stay. Reception was bilingual, restaurant server was not but did their bestz Book your table early if you want to eat here, they had run out of a few things by the time we sat down to eat. The room was incredibly quiet with thick blackout curtains. We were disappointed with the air conditioning, which didnt cool the room well at all

A warm welcome when we arrived and we were well looked after by the staff.

We stay because it’s convenient when we’re on business. The restaurant has been upgraded and it is much better, nice and bright

We regularly stay overnight at the Chartres Kyriad on our way south. We were given a ground floor room which was very convenient. The room looked like it had been newly painted and was very clean. The bed was comfortable and the sheets were very clean. There were plenty of electrical points to charge our devices.nThe bathroom was in good condition, very clean and the shower was excellent. The only disappointment was that although the website says there’s a restaurant, it isn’t open on weekends. Not ideal if you don’t already know to be prepared to go out again after checking, to find food outlets.

The biggest problem I had was that after a day of driving, the restaurant - with a fully booked hotel on a Saturday night - was closed. Although we ate there last year on a Saturday night, and the website says they are open on Saturday night I was told that they never open on Saturday, but there were other restaurants in the area - which, being Saturday night, had no reservations left even if we wanted to get back in our car after driving all day. We finally found hamburgers nearby which weren't bad if you could put up with the ear-splitting children karaoke. No hand towels, only shower towels, and who sleeps under heavy comforters in summer? Some light blankets would be nice. All-in-all, you can stay there if you are stopping off while underway, it is fairly near the autoroute, and the restaurant - when it is open - is good. Breakfast is good, but over-priced.

Overpriced for what I paid. Standard room was in need of refurbishment. Shower door needed attention and mould on sealant

Room was OK. Restaurant was very good. The elevator, however was out of order. We are older people, and they put us on the top floor - 3 flights of stairs. I understand these things happen, but it was quite disappointing.

Clean and convenient. The gentleman at the front desk as friendly and helpful. The beds and room were nice. We were happy we chose them!

We knew the restaurant was closed at the weekend but had hoped to find a meal within walking distance. We should have looked at Google maps - the hotel is a long way out of town so you have to drive to find a restaurant.

Hotel looked new and fresh. Room was comfortable, clean, and larger than older hotels. Staff were friendly, especially those in dining room. Dinner and breakfast were very good.

Extremely helpful staff. We recieved an email informing us our teenager had unfortunately left something valuble behind having stayed for a brief stopover. Following a phone call, the hotel speedily researched postal costs, took payment and posted this item the same day to us at our holiday destination . Thank you Jennifer for your excellent customer service. Rooms were clean and quiet. Great choice at breakfast buffet. Plenty of parking and a huge number of charging points for electric vehicles!

Typica Kyriad. Room is well priced, meals overpriced, but good.

Good size room friendly and helpful stall good food and wine

We always stay at the Kyriad, Rue Gustafe Eiffel, Chartres as a half way point to our destination. It’s convenient for the N154. The rooms and bathrooms are always clean, the beds are comfortable and the showers are good. We usually have breakfast which is buffet style offering a good selection of food, freshly squeezed orange juice and excellent coffee.

We arrived late at night after a full day of travelling. We checked in fine and given our room number. When we arrived into the room it hasn’t been cleaned so back down to reception we go to be told they are understaffed and had problems. The young girl was running ragged managing the reception and restaurant. We understand to a certain degree with the aftermath of Covid but we were tired and not impressed that they had all day to clean the room (we arrived at 10pm at night) so not what we wanted to hear. She offered us a free drink and nibbles and called her colleague promptly to clean the room so we had to wait half and hour. We were patient enough but it was still not acceptable enough to be given a dirty room when we were ready to crash into bed. It could have been a different story if we had young children with us. However, the young lady did all she could with no help from management etc. I would still stay here again as the facilities are nice but shame about the lack of attention and staff management.

Second time I've used this hotel on a stop over on a long journey through France. It's good value with a great breakfast and plenty of parking. Comfy beds. It's not in town so not for staying for Chartres but perfect for stop overs. Staff actively helpful too.

Our room was cold and we could not increase the heating. When we complained the receptionist just said it was because the hotel was full and there was not enough heat to go round the 100 plus rooms!!!! The drainage from the shower tray was almost non existent so had to keep turning the shower off to allow the water to run away. We have used this hotel on a regular basis for years but the standard has been declining. Last time, two months ago, there was a problem with the shower falling off the wall because there were screws missing. It seems that the standard of maintenance had not been kept up. Such a shame as the hotel is ideal, it has a large car park and being on the outskirts of Chartres it is easy to get into the centre.

We regularly book the Kyriad and are never disappointed. Good size, clean comfortable room with sockets for plugging in phone/iPad charger. Comfortable king size bed with very clean linen. Very clean bathroom and good hot shower. The only thing I’d mention is the shower seal in room 9 is discoloured and needs to be replaced and one of the towels had two holes in it. A very good buffet breakfast. We usually eat dinner in the restaurant but were disappointed that it is shut at the weekends. There is a burger bar 3minutes walk away but would have preferred to eat at the Kyriad restaurant.

Comfortable hotel, friendly helpful staff, excellent breakfast

Lovely hotel very clean great stop over on our way to spain definitely use it again dog friendly

I have stayed here before, and it is a perfectly adequate hotel to stay in for one night if you are en route to somewhere else in France. It's a shame that the restaurants are never open on Weekend evenings, however, as all restaurants are currently closed because of the virus, it didn't make any difference to my stay.

Great for our short stay. Good room size. Friendly helpful staff.

Very good value for money . Quite newly built with basic but perfectly functional rooms. A bit remote from the town but with its own bar and breakfast room . Handy for the main routes through Chartres .

Friendly helpful staff, convenient for overnight stay when on Road Trip, good facilities for budget hotel, excellent WIFI (was important for me)

We arrived, dressed in Jeans, which obviously was not what the receptionists were expecting. However, large, closed parking lot and calm environment. Possibility to discover the area by foot, but no restaurant in walking distance.

Very nice simple. Rooms a little small but nice and cosy. Quiet location

A well run hotel in a quiet location

Hotel clean and tidy. Breakfast two out of three days was ok. But one day went down at 9.30 Nothing much left. No more available according to waitress (breakfast was until 10am) so was disappointed. Mentioned it to reception who did give a small discount, but shouldn’t happen.

Meals and drinks too expensive especially breakfast.

comfortable hotel met our needs we stayed with our 2 dogs good room size

Overnight stay on the way from the Eurotunnel to the Creuse. Chose this hotel as we have stayed in other Kyriad Hotels over the years and found them to be very comfortable, clean and have lovely staff. This was no exception - comfortable, clean with lovely staff. Our only complaint was pay 13.5 euro per head for a very unexceptional breakfast. All the other Kyriad we have stayed in have a much wider offering. We felt that their breakfast was a "rip off".

The staff who registered us was very pleasant. The room smelled clean upon entering the door. Space was good & bed was comfortable. Will stay here again.