Stayed many times before. Great position

This is the 2nd time we’ve chosen to stay in this hotel, this time our bedroom and the bathroom were much bigger and very comfortable. Overlooking the inner courtyard meant it was very quiet. The location couldn’t be better, a minute walk from the sea wall and beach in one direction and shops, restaurants etc in the other. Staff were friendly and very helpful. We had our dog with us and she was made just as welcome. We’ll certainly stay there again but avoid August as, with the French on holiday, St Malo was extremely busy, we’d prefer a quieter time!

Room 107 spacious for a family of 4. Clean room and bathroom. 2 of the 3 beds were comfortable with mattress toppers but the main bed didn’t have mattress toppers like the other ones had, so was not comfortable. Too many smokers right outside hotel at their restaurant, and smoke went right into the lobby as the doors opened. I could smell smoke in the lobby, hallway, and stairs. You had to walk through the smoke in front of the front door to enter into the front door. Not healthy for air quality given the tobacco use out front. No mini fridge to keep leftover perishable food (or baby food if needed), no electric kettle, and no coffee maker in rooms which is pretty standard now. No water purification refilling station in lobby to cut down plastic water bottles for the environment. I think the hotel could improve by making 4 changes if they wished to improve it for customers. 1. Make a big non-smoking area in the front of the hotel restaurant, and put a limited smoking section far off to the side (nowhere close to where guests have to walk by to get into the hotel). Or better, would be to not allow any smoking at the restaurant outside. 2. add mini fridges, electric kettles, and coffee makers to the rooms. 3. Add water purification bottle refilling station downstairs in lobby. 4. Add free coffee and tea in lobby.

Nice place inside the walls.

A beautiful hotel in a perfect location to explore the walled city.

Room was fine, breakfast was expensive, staff forced me to pay for another room (because we had 4 guests total) despite the fact I reserved the 4 bed room online. The floors and walls are paper thin, so I learned the entire life story of the people staying above us. We asked the front desk for some tissues, because there weren’t any in the room. The lady told us that since they were only a 3 star hotel, they didn’t have any. I was unaware that tissues are only available in 4 star hotels Also parking is a nightmare, the front door was broken so I had to enter and leave the hotel through the bar (with stairs) with my son’s stroller. Everything else was amazing.

There was nothing we didn't like about the hotel or it's facilities

Belle prestation