only one night which was fine. The only things that let it down was that the beer was off - but they did excheange it - and it was really cold in reception so put us off staying for dinner

Room was comfortable although the bathroom was a slightly older style. The bathroom floor can be very slippery when wet (steamy after a shower), so make sure to use the rubber mat or lay down a towel.

Conveniently situated near station and easy walk into town. Reception staff especially Mihal really lovely but… Our room was boiling! Asked for a quiet room with window that opened but could hear a lot of traffic noise at night. With window w closed and heating off it was uncomfortably hot. Neither of us got much sleep for 2 nights. It was difficult to get wet under the shower!

Hotel is clean and very well located for the station. Rooms are a good size. Pricing was competitive. But for 4 star status I'd expect more attention to detail. There should be bottled water in the rooms (this can be done sustainably), quality toiletries including body lotion (not from dispensers that barely work), better quality fresh ingredients at breakfast, some element of table service, key cards that worked on the lifts... added to which the extractor fan was constantly on and the bedroom phone didn't work. In summary, on this experience it was Premier Inn standard. And I think Premier Inn is ok! But it should be aiming a bit higher.

Comfortable stay, used as a base during a visit to Brighton. Shared spaces were lovely and modern. Rooms were dated however, particularly the bathroom. Good price and location.

Great location. Nearby, reasonably priced parking. Everything you meed for a short stay, or longer. Friendly, helpful staff.

Great rooms with perfect bed

Came to hotel early and left luggage with front desk. Was then told there was no water for use in toilets in ground floor area due to a water problem. Went away and came back about 5 hrs later. In checking at desk was told there was no water available in hotel. There were some small bottles of water in reception area and we picked up 2 of them. One for ourselves and another for a friend stsying in another room. We were told we had to pay for these!! After a discussion with staff was told we would not be charged. I requested breakfast for the following day and was going to be charged more than if i had done it on line at time of booking. I had in fact phoned up the previous day to our arrival to request breakfast but was told i could do it at the desk. No mention that price would be different from one quoted to me at time of booking. If i had left it until later that day i would have been charged even more. The water was back on when we returned at 10 pm. We were not offered any hand sanitisation whilst the water was off and in our room. The whole water and breakfast situation could have handled better with a more customer focused approach.