Great facilities and location above the resort is well served by either Flaine area ski/shuttlebus or in the evening the hotel operates an on demand minibus which was a great help. Handy to ski in/out and pool and health spa were good also.

Very nice property. Very helpful staff. Happy with the upgrade to a 3 bedroom apartment! Ski in / ski out worked well - but you do need a lift pass which can be a problem if you are buying daily or on the first day skiing. Swimming pool / spa area can get very busy late in the afternoon. We went in last week of the season - the supermarket in the sister property had very little food to buy.

The staff were extremely helpful. The apartment was clean and tidy and had been updated recently. It was easy to ski in/ski out.

Excellent all round. Helpful staff. Great location and comfortable.

Very well equipped kitchen. Good ski in and ski out

Great hotel great service

Very tired, desperately needs refurbishment. Good location though.

The sofabed was horrible to sleep on. They could/would not do anything about it the first day. We could not be the first to complain about that. The second day they changed it. Exchange with af sofabed from another room?

Had a great stay, amazing views, nice comfy apartments with everything you need for a self catering stay. Maybe a little on the small size, so if possible book a size up. We are a family of 3 and had a 2 bed apartment for 6 which was fine...any smaller we probably would have struggled for space! Lovely pool area, although more sun beds would be useful in the summer months. Short walk to Flaine Foret and lots of activities in town. Lovely stay, would definitely return!

The property was nice ski in and out was great but no help from reception we only found out the last day you good pre order breakfast bits from a local shop which was annoying

Hotel was lovely. Not sure it is a 5 star but was good value and met our needs The only downside was the locker room for the ski’s is was very cramped and not enough seats therefore. Every morning and afternoon it gets packed and you cannot move.

Very friendly staff. Very clean apartments. Excellent shuttle service if you don't want to walk into Flaine Foret (walk is 15 mins). Fresh bread and croissant's can be collected from reception each morning. Nice pool, sauna and steam room. Easy ski in ski out (I have seen some people complain that there is a short flat section on the ski out - ignore them. There are plenty of spots around the grand Massif where a small amount of poling is required) There were 4 of us so we decided to take the superior apartment with two dedicated bedrooms, both en-suite. This left the living area free to relax instead of using the sofa bed. (I have also seen criticism from some that 6 would be cramped and they are just trying to squeeze folk in - wrong, it's an apartment, you decide how cramped you want to be and the cost per head goes down) I would definitely return.

We had a very good experience at this Apart-Hotel. The service from the beginning was very helpful and friendly. The spa area was fantastic and the view from the outdoor pool was beautiful. The room as the most important part was well furnished and homely. With everything we needed to make our stay comfortable. The only negative point I could make was that for being 5 star rated the room could have been cleaner. Silly things like dirt behind doors but nothing to really get annoyed about and the rest of the hotel was very clean. We ate in the restaurant once. It was very nice with good service. All in all 9/10.

Great ski in/out location, pool is lovely, room great

Beautiful hotel and adorable town. Extremely convenient for a ski trip

The view is amazing. It’s cozy and quiet which is nice for families but it’s hard to get to because of its remote location.

Good value for money. Great for ski in ski out. The rooms were very well equipped with great views of the mountains. We would definitely go back. The pool was great after a hard days skiing. Staff were friendly and helpful. We had a 2 bedroom apartment which was perfect for 4 people. I think it would be a bit of a squeeze for 6. We enjoyed being away from the centre of Flaine, with convenience of the hotel shuttle or the free ski bus if we wanted to go into town.

Good location for skiing A bit of a hike when walking to get any shopping although there was a bus which just by chance we kept missing so walked rather than wait for the next one

Good location for family ski in ski out, slope access from level 3, then 1 small chairlift and a tiny blue run to Flaine foret, button lift and same chair lift on the way back. Room was VERY small, we had a 1 bed that was more like a studio, felt like we were continually moving furniture to make room and was also starting to become a little tired, could do with some tlc. Would I stay here again? Only if it was half the price.

Good location for family ski in ski out, slope access from level 3, then 1 small chairlift and a tiny blue run to Flaine foret, button lift and same chair lift on the way back. Room was VERY small, we had a 1 bed that was more like a studio, felt like we were continually moving furniture to make room and was also starting to become a little tired, could do with some tlc. Would I stay here again? Only if it was half the price.

It was a perfect hotel, other than the staff and the dog that lived in the lobby along with the constant wet dog smell. The apartments were very clean and accommodating, if you needed extra towels, slippers, toilet paper there was no fuss. The apartments are fully equipped, everything you have at home! The staff however literally just pointed us to the direction of our room and expected we knew everything about the hotel/area. We found out multiply things only on the last day from a waitress at the local pub about our hotel that would have benefitted us through-out our 9 night stay at this hotel; ‘Free taxis’ being the main one! There was also some miscommunication over the phone before we booked our trip which caused us not being able to ski on our last day. I feel the staff should have confirmed and double checked everything before personally showing us to our apartment. Overall we enjoyed our stay and would recomend it to a friend.

Great location to ski in ski out. Well equipped apartment and microwave available on request but only found coffee filter machine on last day as hidden in cupboard beside hoover.

Great apartment, with excellent amenities, in a fabulous location.

Really well-equipped and well-designed spacious apartment. Ski-in/ski-out access and supermarket (albeit limited choice and more expensive than other ones) nearby. Reception staff helpful and ability to rent raclette / fondu from reception a bonus.

Excellent for ski in and ski out. Great skiing location. Easy to find and park. Accommodation comfortable. Kitchen in apartment all good. Facilities in apartment all good. Only downside is the spa can get busy but that didn’t bother us. Would recommend. Very good value for money.

Very comfortable hotel with all facilities you need. Proper ski in, ski out. Supermarket at Helios hotel 5 mins walk away. 10 min walk into Flaine but there is a free bus service every 15 mins. Great skiing area, particularly for intermediates

Large split-level appartment. Well equipped. Could do with more housekeeping attention during stay.Flaine as a resort is dead, so benefit of this place are the facilities.

Overall I thought this apartment was very good, the facilities are good with a pool, jacuzzi and steam room, the reception staff were helpful and no hiccups. We got a room for 6 when there was 4 of us because we wanted 2 bedrooms and we knew the 1 bed version would be too small. We were right because although the apartment was modern and the bathrooms were very nice, it was a bit tight, in particular storage is very limited. The kitchenette had all the basics, although considering there could have been 6 of us there wasn't a casserole dish big enough to make a meal for 6 but this was just small touches that could be improved. As also mentioned several times wifi is a challenge, our codes never worked and quality is poor. I don't know why hotels that are "premium" or 4/5 star don't include wifi as a basic decent service. Beds were made on arrival, cleaning is included apart from the kitchen, The free taxi service into town in the evening is a lovely touch. The extras are expensive and not worth it such as 25 euros for some logs to burn, the car park is also very expensive. I used the service for getting groceries delivered on the arrival day which was brilliant. I didn't use ski set for delivery of ski hire since they were 100 euros more than sport 2000 so watch out. Finally, the hotel isn't in any of the centres but is walkable (10 mins) to Foret and putting your skis on to ski into the nearest lifts is really easy and a lovely comfort.

We stayed over New Year and were very lucky with the snow so the runs and lifts in and out of the hotel were running the whole week. The staff were excellent and so helpful, however, they do not/cannot do anything about unoccupied children in the stream-room and jacuzzi who were very annoying. Apartments are very comfortable and have all the facilities that are needed.

Very impressed with the quality of the facilities, excellent value

Great hotel and very modern - was please with the apartment and facilities on offer. You do need to bear in mind that there is no restaurant or bar at the hotel. It does offer breakfast. Its location is at the top of the hill and there is a bus that takes you down to the main part.