A lovely old hotel, which while slightly crumbling on the outside, was beautifully maintained inside. Unbeatable views over the town and ski-slopes from the rooms and from the terrace bar. The hotel is close to a chair-lift for transport into the centre of Pradollano. The hotel beds are comfortable and the rooms are kept spotless by hard-working staff. The buffet-style food service in the restaurant offers plenty of options. Overall, we enjoyed our stay over Christmas 2022 (family group of 7 in 3 rooms). The staff could not have been more friendly or helpful. I thoroughly recommend this hotel.

A sweet hotel in Sierra Nevada mountains, nice spa And sauna. Dinner and breakfast were also exemplary. The room was cozy with a pleasant mountain view.

We were super excited when we read “ski-in/ski-out hotel.” We went in February and there was not a ton of snow around the hotel. We were told to go to the city center to get on the lift to go snowboarding. We were told that you could snowboard back to the hotel but nobody was able to guide us once on the slopes. Pros: The hotel is well heated so you don’t have to wear a jacket around when you leave your room. Plenty of areas to sit outside of your room. Bar cafe is open until midnight. We got coffee and dessert after dinner. Room had a balcony and bathroom with separate toilet room. Staff was friendly, checked in online. Staff offered us the chance to take a shower when we returned from snowboarding although we had already checked out (were only going to pick up our stuff). They gave us a towel and let us use the spa bathrooms. Cons Hotel is kind of far from city center (plaza) if you are going by foot. It is all uphill if you have to carry luggage/equipment. Food was not good. We purchased the dinner and breakfast buffet. Drinks (even soft drinks) were not included with dinner which I did not realize ahead of time. Dinner was okay but breakfast not so much. There was variety but most things did not look or taste delicious (e.g. churros were not crispy brown and were soggy).

Great localization, not far away from nearest lift. Also, has an exit almost directly to the nearest slope which we used. Pretty old interior, but we liked it) A normal breakfast, warm room. Everything basical you need for a skiing. Also it has a rental point and point to print your skipasses.

Great location, ski in ski out which counts for a lot. The staff were friendly and helpful. The hotel itself is showing its age but was clean and tidy.

During our stay the dinner was inedible, not only was the food cold but the quality is really terrible. The staff were so apologetic but to be fair they had to change from buffet to table service and were not equipped for this. We did complain to reception and cancel the following nights dinner. As we had prepaid the receptionist said we would receive a refund, however a week later we are still waiting for this to happen. The rooms are clean but very dated however the hotel has a nice bar area. We were able to ski in/out which was great. There is a great sun terrace but it does get extremely hot in the afternoon and I would recommend some shade.

Good price / value. I will stay again. The rooms are not insulated good. So you will hear when next door goes to the toilet or if they have fun in the bed.

We enjoyed our stay. The suite was great. Staff was very helpful.

Expedia is a terrible company in which i will never use again.

It really is ski in ski out, even in March. On site ski rental is wonderful

The staff were all great. Great ski in ski in/out location but a bit of distance from main town square. the walls between rooms seemed thin as noise from next door or corridor seemed loud.

Nice hotel, close to the slopes. I had room 306, which has a balcony overlooking the town. Nice views.

Nice hotel with good facilities. It has a large community area for kids to play and parents to hang out and the have a nice bar with terrace downstairs. The room was good and very clean. Regarding the breakfast and dinner buffet, they have a wide variety of food which was good. However, the hot food on the buffet was almost cold, during breakfast and dinner. For the dinner the soup was was warm, but meats, fish, rice and patatos were all pretty much cold. During the breakfast buffet the eggs, bacon and sausages were cold. With cold I don't mean, fridge cold but very low on temperature. I therefore could not enjoy the food. Except the for the soup.

Marvelous staff, very helpful. Food was very nice but at dinnertime the dining room is rather noisy, due to many groups of youngsters (12-16 years) The property could need some brushes of paint. We would could come back, but only in the periods that there are no groups of young teenagers. Special thanks to the manager, Sr Antonio who has been very accommodating indeed! Robert & Agi

Ok stay but the hotel i worn down

Small, ugly and smelly room.

Impressive trip, the Sierra Nevada is amazing. But the hotel is very noize you listen to your neighbors talking and the room service is very loud in the early morning. We were not aware that we should reserve a parking spot, this caused some stress at check-in.

Breakfast really nice 👍. Also, dinner very nice

Nice hotel, a little dated in places but on the whole good condition & excellent value. Perfect location for ski in/out mere meters from the pistes. Hotel also had a nice outdoor terrace off of bar for post ski wind-down drinks. Breakfast & dinner was good for the low cost option of going half-board. Would certainly return.

I stayed at this hotel for a weeks skiing holiday. The hotel has all the facilites that you need. Restaurant, health / relaxation / massage Service, Ski locker rooms, Kids play area, Large terrace next to the piste, bar, car parking, wifi, etc...etc.... For me the Ski in Ski out was absolutely marvellous. Not having to wait for the ski bus or walk around the town with my skiboots was fantastic... it saved me lots of time and it also meant that I could take the last lift up right at the far end of the resort and ski all the way back to the hotel !!! However what I was most impressed by, was the excellent service of the staff and personal help from the hotel director after I had an accident on piste. The director (Mr. Antonio) sent someone to pick me up from the medical centre, and when I arrived, he personally made sure I got to my room alright and instructed the hotel staff to look after my needs for the remainder of my stay. His hands-on approach and readiness to help was absolutely Godsent. In our culture we say 'True virtue can only be seen in times of need !' The team at this hotel, right from the top, to the people at the main desk, to the people working at the bar, to the ladies cleaning the corridors (who without any instructions came to help me with my luggage just because she saw me struggling) proved that you can rely on them for their assistance when you really need to. I can therefore highly recommend this hotel to anyone and will not go anywhere else next time I

Hi all, i don't usually bother leaving a review but having read some of the other reviews I think some are a bit harsh. It's fantastic value ,All the staff are so pleasant and helpful, ski in/out , onsite ski rental, lift pass available within 100m , breakfast and dinner as good as you will get in the resort (unless you are loaded) so what's not to like? I just stayed over half term , had to be 50 school kids there ,no noise , no problems at meal time ,all in all great. Ignore the other sad reviews , this place is great value!!!

Nice place, right by an entrance to the runs.

Several school parties meant the stay was ruined by bad behaviour, kids running around at all hours setting off fire alarm and running and shouting in the corridors until the early hours. No sleep for 2 days so we packed up and left. Many families complained and the staff were helpful pity the school teachers were useless.

I was very disappointed with all aspects of my stay and the hotel

Enjoyable stay for one weeks skiing. Excellent location for ski in ski out, one of only a few in the resort to truly be able to boast this. Staff all very friendly and helpful. 3 single beds in our room were ideal and comfortable. Room decoration a little tired & dated. Ensuite shower room adequate, but again dated with shower head held together with tape. Public areas & bar are all pleasant and well maintained. We stayed half board, with plentiful & varied food available at all meal times. The bar and terrace areas are welcoming and lively. A most enjoyable stay and can happily recommend.

Enjoyable stay for one weeks skiing. Excellent location for ski in ski out, one of only a few in the resort to truly be able to boast this. Staff all very friendly and helpful.3 single beds in our room were ideal and comfortable. Room decoration a little tired & dated. Ensuite shower room adequate, but again dated with shower head held together with tape.Public areas & bar are all pleasant and well maintained.We stayed half board, with plentiful & varied food available at all meal times.The bar and terrace areas are welcoming and lively. A most enjoyable stay and can happily recommend.

Perfectly situated, ski in , ski out it said ...........and it was! my booking got a little muddled and we had to change rooms after our first night. The hotel staff were genuinely apologetic that this had happened. Throughout our stay all the staff were so welcoming and friendly. Don't always get that level of service in a 'group' hotel!

We have just returned from a very nice break in Sierra Nevada. We were there from Tue to Sat. The trip could easily have been ruined by me falling & breaking my shoulder on the first day. However, the staff were extremely kind, friendly & helpful. We found the rooms to actually be better than anticipated. We were a wee bit concerned, as the hotel does look a wee bit jaded on the outside. However, rooms were fine. We had a nice big family room. Loads of space, nice big bathroom & 2 showers. The only criticism, ironically, was that the room was too warm! We couldn't find a way to turn down! I see some people annoyed about view (didn't go for the view!) & lack of English language channels on TV (really, remember, you are in Spain!). Really, a non-issue! We were half board. I feel we got an excellent deal. Breakfast & dinner were buffet but quality & selection was great. We hired gear from the ski shop in the hotel - ski Sabica. I found them to be extremely helpful. When I injured my shoulder & couldn't ski, they kindly & with no quibble took back the equipment & didn't charge anything for the rental. In addition, they made sure not overcharged for the hire. Thank you for your kindness & honesty. This counts for a lot. Thank you, folks.

Staff was great, very helpfull. The hotel itself did not look it's best

Staff was great, very helpfull. The hotel itself did not look its best

We were not given the room we booked. We are a family of four and they gave us two rooms for 2 people. Not what we booked. The shower doors do not go al the way down so the floor gets very wet. Numerous light bulbs were not working in the rooms. The beds were quite firm and the pillows weren't much better. The parking is not FREE, as we thought, AND there is a limited parking area so we had to pay more to park and park over a mile away. We paid for breakfast and dinner and then they make you pay for drinks at dinner. At least water should be included. The ski equipment lockers were nice to use. The connection directly with the slopes is nice to ski right from the Hotel. Having equipment rentals and ski school in the hotel is nice, but you can find it MUCH cheaper if you shop around.

This hotel had a few good things going for it...it is well located, has a great buffet breakfast and has a good games area with pool table etc...and the price is good...however the price is good for a reason...although advertised that thee is wifi in the rooms thee is no wifi in the rooms, also for some crazy reason the hotel has very loud music playing through its sound system until 11pm and when asked to turn it down the receptionist sad they would but would not....then once the music goes off at 11pm there are drunk guests congregating in areas right near the hotel rooms making excessive noise without the slightest care from the hotel staff...the hotel also advertises a jacuzzi but this was not operating either...it seems the hotel advertises quite a few things that are not actually offered...another hidden gem of this hotel is that the toilets in the rooms have no ventilation and smell of urine...I wouldn't stay here again