No office or on site staff. Could not find our room plastic card keys to get into room-it took about 15 minutes for me to find them at one of the "cottages" on a small table on the porch of the cottage. (Once we found the envelope with the room key, there was a phone number provided to call for "hotel emergencies". Door was incredibly difficult to open- it took anywhere from 3 to 10 tries before it would activate. Really steep stairs to get to our room. Toilet backed up on the last day- we called property manager, and he promised to send out someone to fix it. We asked to wait for about 45 minutes, and after 30 we called again to say we were ready. He said someone would be out soon. After waiting about 30- 40 minutes, we had finished packing. We went to Burger King abut a mile away to use their bathroom. Great location, a spacious room, and comfy bed. The room decor was over the top Vegas gaudy! too many other negatives. We will stay at another hotel when we come back to Half Moon Bay.

Great location for downtown access and coastal access. Hotel was unique but in need of some renovation and repairs. The bed was terrible and must be updated.

Let's face the reality that this location has seen better days...The building itself is not in tip top shape...Various trim pieces of wood around the building are in need of replacing...As in rotted...The room although spacious was not in great shape...Paint was chipped in many locations and decorations were a bit too kitschy...I get the Italian influence if that is what they were trying to achieve but overwhelming yard sale/thrift shop design was a bit too much...The room was quiet...The bed was comfortable...The breakfast was ok...We travel to Half Moon Bay often as my family is from there but we wont be using the Zaballa again...

Older hotel. But nice manager

Close to town , historic building

Great place to stay, and so much awesome history

David was very trusting and accommodating. We left a jacket in the room and they arranged for it to be sent to us

Ceiling fan did not work, 2 of 4 ceiling fan lights were out, broken window shades, broken dresser drawer handle, tile floors very slippery, wobbly refrigerator with iced up freezer, cabinet bases water damaged, worn paint at baseboards, front door deadbolt lock broken, dimmer switch not working and missing parts.

Take away breakfast from the website because it’s just a bed. A little shopworn but clean enough and centrally located. Pretty minimal in terms of creature comforts, like no facial tissue and only one packet of coffee for a two night stay. And our car was dented overnight in the hotel lot. Ouch 😣

Arrived at 5pm. No staff available. Reception door locked. Key left in a envelope outside. Same issue with check out. Nobody available. My wife left shoes in the room. Cannot get anyone to respond by phone. I call it the ghost hotel.

How can you call a place Bed and Breakfast if there is no breakfast? I didn’t mind no one being there when we arrived, they left an envelope on the front porch with my name on it. But we saw no one there the entire time we were there. It’s an old place and the pipes were noisy all night. I will not be coming back.

We have stayed at Zaballa House several times, We like this inn for it's ideal location in downtown, easy drive or walk to the beach and reasonable prices. We love the beautiful, spacious suites with kitchen and giant bath tub (bring your own bubble bath as none is provided). On our last visit, the fire place did not work, which was a big disappointment, some of the furniture desperately needs repair or replacement, and there was no WiFi. We stayed over NYE so there was no staff available for assistance and no breakfast either. But all considered it was a very nice stay and I highly recommend Zaballa house for a reasonably priced get away to Half Moon Bay.

I got in very late and was still able to check in. It was a little confusing at first, since there was no staff left when I arrived. But all in all, it was a good experience.

Our second time staying here. Spacious and nice as always. Thanks!

The stay was fine no major concerns or complaints. A few spiders here and there in the room but I wouldn’t blame that on the establishment rather it’s the location.. however, there were a couple of broken latches on the windows, so I imagine that could be the problem.

The room is large with a porch. Great location! Not my first time.

Great experience. Never met any of the staff. Not sure what amenities are available. The room was great. It was clean and well stocked. Some of the bathroom vanity lights were out. The bed was very comfortable. Room was comfortable although I couldn’t figure out how to turn on the fireplace. No problem, didn’t need it. QUIET very quiet. Very relaxing. Location was great, easy access to restaurants and shops. Overall we were very happy with the facility. Plan on a return visit this winter to test the fireplace. ;). Thanks for the great stay.

No one was there to check me in....No person, No bell, no phone, no number to call . Luckily another guest gave me the phone number to call. I didn't have the phone number as I booked on line.. I called the number. A lady showed up and checked me in. The room was very nice and the location was great. Only the check-in was sketchy.

The room is huge! I have everything I could need… Fridge, microwave, toaster, coffee maker, huge jacuzzi, fireplace, couch, closet, balcony, etc. You can tell things are old and slightly run down, but it almost adds to the charm! We are very much enjoying our stay.

Advertised on Hotels.com as a B and B and there is only the B and no B. Bare walls. Thin pillows. Towels minimal. No facial tissue or water glasses. Location is great and offstreet parking a plus. Office is not open.

This is our second stay. It’s a no frills hotel. If you don’t mind no desk service, the bare necessities and little else but a decent size room, somewhat clean and a nice gas fireplace plus it’s smack dab on Main St, within walking distance to everything. We had a suite which included a small kitchenette. As we had no direct customer service we were surprised that someone came into our room and cleaned. I didn’t expect that and didn’t like all my personal stuff in open view. Other than that, it was nice to have the room cleaned. We would stay again.

Bed and pillows were not comfortable. Location was great.

No staff whatsoever !!!

Like I was in a room in Vegas, wow

There aren’t any hangers in the closet. No A/C and it’s hot. Just instructions to check in. I didn’t understand them. This place was great a long time ago. What happened?

Pros: Keys were ready when we arrived (never met another person). Room was super big and had a balcony with great chairs. Cons: They had a thermostat but no actual AC and the room was quite warm. Also the bar next door played loud music till 10:30.

Unfortunately the fan was loud and I am an incredibly light sleeper but overall a great accommodation that I will definitely be using again.

Nice big room

There was no staff there. Only an envelope. The house was a little creepy and finding my room was an experience. There was only one light in my giant room.

We regularly stay here when in the San Francisco Area. Great location in downtown Half Moon Bay. The Zaballa House no longer does Breakfast, but there are a lot of breakfast choices within walking distance. Our rooms have always been large - but this time we had a suite with a large living room which we loved. The funkiness is the condition of the place - such as a Spa Bathtub that no longer functions as a Spa. Also - no front desk service - just a phone number for emergencies. We like the Zaballa House and will return.

No access to the main Victorian house which made Zaballa’s so unique! No breakfast which used to be served in main house. Very impersonal- key put in envelope with room no. Must climb outside flight of stairs to adjacent building to very sterile room . Mattress was terrible! No pictures or decor. Very disappointing as we stayed here before under previous owner! Didn’t realize it was no longer a bed and breakfast. It is centrally located which is good and could stand some plants and outdoor furniture on the deck in front of #25.

Such a nice peaceful place..easy to relax