Francesca was an amazing help! Great hotel!

counter staff are friendly and considerate. Have a wonderful experience.

My husband and I stopped at this hotel on the way back to the U.K. from Rome. The help we received from the lady on reception, and especially the Porter, regarding finding parking for our Land Rover and race box was exceptional. The Porter, especially, went above and beyond by leading my husband to a suitable car park and bringing him back to the hotel in the shuttle bus. Outstanding service!!! The previous week at a nearby hotel called Le Refuge the help was non existent. In fact, the hostility was awful. Everything at Grand Hotel was wonderful. Nearby restaurants. Also, the view of Mont Blanc from our room was breathtaking. We didn’t have the time on this trip to fully enjoy the hotel and its surroundings, but we will definitely be back to do just that.

The staff at this hotel are exceptional. Rooms are comfortable, clean and quiet. Love this hotel.

Beautiful property with comfortable beds. The shower was amazing. The staff even better. I’d stay here again.

Front desk staff was amazingly helpful. Room was very comfortable and quiet. Would definitely stay here again.

The people were so nice here! We'd just finished the TMB and splurged for a 5 star hotel, we totally enjoyed this place! We used the spa and pool but thought it was weird that the sauna and steam room were only available from 5-9pm, i wish they'd have it open all the time. The hot tub/spa could have been hotter too. We highly recommend starting here.

Personal walk through of the room. Accommodated our request for extended parking. Nice rooms.

Beautiful hotel! The spa is well-equipped with a pool and sauna. Plus, I had a massage by Joanna, which was amazing and much needed after a day of walking and thin air up on Mont Blanc. The reception’s managers were both extremely helpful and very pleasant.

I was booked for a suite for 3 nights from 10th to 13th July. During check in they told me there is issue with AC and I cannot use AC during the night for bedroom and living room suite. It was very difficult for me to sleep without AC and didn't expect such situation for 5 star hotel for 500$ per night ! 3 nights were most difficult for me at this hotel

Location couldn't have been better, with walking access to shops, restaurants and all of the attractions. Had a room overlooking the promenade and access to the back porch to see Mont Blanc. Front desk staff was very nice and helpful, and assisted with dinner reservations. No air conditioning, but windows opened for ventilation. Hotel had umbrellas available during a day of rain.

Spectacular views with waterfall and lake!

My wife and I stayed at the Grand Hotel for our honeymoon. The hotel is beautiful, staff is exceptional and the hotel in conveniently located in the center of town. Would recommend this to any of our friends/family who are are looking to vacation in Chamonix.

Old nice hotel with good service.

Staff very pleasant and helpful

Absolutely delightful staff and property

Great staff. Beautiful property.

Beautiful boutique hotel.

location

Beautiful hotel. Nice amenities. Helpful, friendly staff. Delicious (!!) breakfast.

We had an amazing two days here. Location was in the center of town, walkable to almost everything. Staff was extremely helpful and friendly (we love Sue!) Rooms were super clean and had everything we needed (minibar/fridge, hot water kettle for tea and coffee, robes, towel warmer, WiFi, etc.). We used the pool and warm tub in the spa every night. Very comfortable, clean, and relaxing. Would definitely stay here again!

Nothing to add

Staff, especially the manager was impeccably kind. The property is well placed and the cleanliness is flawless.

This was a short stay, but the staff was incredibly helpful over the few hours we were there. We were starting a trek of the full Tour - the hotel stored our luggage, washed some of our clothes, and held our jewelry in their safe. They helped us with a dinner reservation too. The only downfall is that it is on a main square and when you sleep with the windows open, you can hear anyone staying out late and talking loudly. It's not a big party town, though, so regular noise was minimal and the fan they provided helped drown out quite a bit. This definitely won't stop us from staying here again!

Lovely property. I would return. We had travelled for 10 hours to arrive in Chamonix and we were so lucky this was at the end of the trip. Ahhh. 😊

Great place

Really excellent experience, all the staff was very kind and helpful.

Great friendly place to stay, right in the heart of Chamonix. With small balcony. My only criticism is the size of the room. Pretty small.

One of the best hotels I’ve ever stayed at. The staff here is so wonderful. They really went out of their way to be be helpful and are genuinely kind. Our rooms were just like you see in pictures. We had plenty of storage and the beds and pillows were very comfortable. No air conditioning but our room faced the river so we slept with the window open and we were very comfortable. Breakfast had plenty of options and the service was outstanding. Tips: quiet rooms face the river and bring your own blow dryer.

Great service and location. Staff was extremely attentive and the amenities are lovely. The ski/boot room is a great area to just load and unload when leaving/entering the premises before/after skiing.

Amazing!

Fantastic all round