Wonderful hotel with a beautiful terrace to eat all your meals. Food was lovely, vegan friendly. Internet service was hit and miss but this my only fault to my stay.

We had a lovely stay. The weather was good, no rain but windy most of the days. But... since it's not our firsy stay our high expectations were not fully met. Upsides: the hotel is beautiful inside and out. Dinners were great. Souvlaki and more was a good fast food addition to eating options. Evening entertainment was good on most of the days, esecially Greek night! We enjoyed the aqualand waterpark very much, even when it was very cold. We enjoyed the Gym. Downsides - Breakfast and lunch were mediocre, water was very cold in swimming pool and spa was not included in AI basis. The beach was not treated. Almost no entertainment during the day (end of season). Receptionist was disappointing. But, thank you George, Dimitra and Anna.

Dirty beach, failing service

Little bit old. But everything else was great. Thank you

The bedrooms rooms need a refurbishment , they need things like modern TV to feel like a 5 star hotel,plus the air conditioning needs updating but food and service was very good throughout the hotel , they could do with boosting their internet connection . The bar inside the hotel didn’t open until 5 pm which ment you had to que at the pool bar all day to get a drink . Howeverr staff at the pool bar were excellent and worked relentless to serve you . No major TV area with large screens which was a bit surprising with the World Cup being played 3 times a day whilst we were there , the hotel had plenty of space to accommodate this. We went the ultra inclusive which we felt was value for money however it’s dispointing that you still had to pay for ice cream at the pool bar and for certain cocktails at all the bars , and you had to pay for all your drinks at the sky bar to enjoy the views . You were also limited on the service of drinks in the main restaurant to larger , wine or soft drinks , tea and coffee . The facilities for drinks and food at the beach bar were a joke ( burger van comes to mind ) the whole area needs improving we would definiteley consider staying here again if some improvements were made

The bedrooms rooms need a refurbishment , they need things like modern TV to feel like a 5 star hotel,plus the air conditioning needs updating but food and service was very good throughout the hotel , they could do with boosting their internet connection . The bar inside the hotel didn’t open until 5 pm which ment you had to que at the pool bar all day to get a drink . Howeverr staff at the pool bar were excellent and worked relentless to serve you . No major TV area with large screens which was a bit surprising with the World Cup being played 3 times a day whilst we were there , the hotel had plenty of space to accommodate this.We went the ultra inclusive which we felt was value for money however it’s dispointing that you still had to pay for ice cream at the pool bar and for certain cocktails at all the bars , and you had to pay for all your drinks at the sky bar to enjoy the views . You were also limited on the service of drinks in the main restaurant to larger , wine or soft drinks , tea and coffee .The facilities for drinks and food at the beach bar were a joke ( burger van comes to mind ) the whole area needs improving we would definiteley consider staying here again if some improvements were made

fleas in the bed, made it uncomfortable, food in main restaurant tasteless, too far from everything, bed was saggy as well. not what its made out to be.

The receptionist was expected to have my reservation printed so it took them some time until they find us. Then a mini buss came to drop us to the top of the hill where was our room, in a block called Kalymnos. We entered into a smelly studio which supposed to be a 5* hotel room. The furniture reminded me of my grandmother (bless her, she is 92).I thought it was a misunderstanding. The bathroom offered a stained shower, no shampoo, not even a cup for toothbrushes. However, I complained and we were moved to a proper room. We were also witness of another arguing about a room location. Food - it takes place at the same restaurant for all inclusive and for the other guests. The staff get confused, they just come to the table and ask about our room number. If the Management reads, you must organise your staff to ask the guests on arrival at the restaurant, but not to disturb while people are having their food. The terrace of the main restaurant offered a spectacular view. But it wasn't a pleasure to eat there as people were surrounded by lots of wasps.I complained to the floor manager who kindly assured me that there were less wasps at the terrace than downstairs in the garden. All these facts don't match with my idea of 5* resort. And not the category is bothering me. We came in Kipriotis from Kardamena, where we had same price room at 5* hotel resort. Comparing both, I think that Kipriotis Group overcharge and mislead that's why I don't recommend these hotels.