Pool was much smaller in person

Filthy room and lots of drug adducts. People milling around drunk and high, felt unsafe!

We had to change rooms 3 times! the first one was dirty like they had never cleaned it. The 2nd one the bed was so sunk in that the moment we laid down we both rolled to the middle. The pool was not clean and looked like it had a layer of white film over the top. If we had not booked through a second party and already paid, we would have left!!

We had bugs in our room and they weren't very clean!

I am sitting in this room right now after eight p m and cannot go to sleep. Another guest has a dog barking outside that they keep walking back and forth across the back of the property. Typical extended stay bums. Some guy that keeps riding around on a bus a down by support stopping at random places including too close for comfort to my car. People yelling talking to each other outside from like five rooms away. No let's talk about the room: I've already picked a few bugs off myself. There's a huge gap under the door not keeping out the light,the bugs,or the noise. And,feast your eyes on these towels and this blanket. These were like this when I came in the room. Stained towels that I had not even used yet. I can't sleep on this bed because all of my luggage is on the other bed close to the door because I never sleep in the bed that's closest to the door. Wouldn't be able to sleep in that bed anyway because it'll be even closer to the noise. So my husband and I basically paid for a room that I can't shower in,can't sleep in,and not safe in. Have to stay awake all night worrying about my car because of the crap you wanna let go on on this property in these rooms at the back. Is this what you do,you hide the undesirables in the back of the building?

Never in my life have I seen such a disgusting room, the bed is stinky with ants, the bathrooms are disgusting, the truth is it's not worth it.

Thank you

My fiance walked into the lobby to check us in and there was no one to be found. He stood in there waiting for 25 minutes while we called the hotel repeatedly, trying to get someone’s attention. Meanwhile, there’s gunshots going off pretty regularly in EXTREMELY close proximity to us. Finally, a girl gets out of a car in the parking lot and runs inside to help my fiance. She smelled so strongly of weed when she walked past my car I could smell it with the windows up. When she got inside and started the check in process she informed my fiancé that they didn’t have the room we booked available (standard king) but that we would be ‘upgraded’ to a superior king room. He said that was fine and she gave him our keys. We go to the room and walk in and it’s not clean. It had a no smoking sign on the door but smelled like an ashtray AND had literal ash trays on the nightstand. However, the biggest issue was the fact that the curtain and curtain rod and everything were completely ripped off the wall and thrown on the chair, with the bed in clear view of the window. There were sketchy people all over this parking lot and we weren’t about to sleep in a room where they could creep on us through the window… with that said we immediately headed back to the lobby to request a different room, however, once again, there was no one to be found. We did the same thing and waited and called for another 30 minutes and she never showed back up. We ended up driving 2 hours back home.

Like the upgrades in the room… modern sink and faucet. The shower walls are in good shape. The ac works good and is quiet. The carpet has been upgraded to vinyl wood look tile. My white socks are dirty from walking around in the room. Basically pleased with the room except dirty floor.

Staff was great and friendly, very helpful. Only thing I think could be better is in the shower there needs to be a small self for shampoo and other things that you use in a shower and slip resistant on shower floor. Thanks for a great stay.

It was alright

It was okay could've been better, the workers were nice.

"update" was very poorly done all the towels were dingy and had stains shower was so gross i skipped it altogether would never stay here again.

Horrible

I booked a room it was dirty and little ants all around the sink they wouldn’t give me my money back but offered to change rooms looked at the 2nd room same thing!! I left wrote emails to the hotel just wanted my money back no response and never got my money back terrible customer service!!

Nice enough. Area is fine, basic.

Microwave was filthy . Floor filthy. Comfy beds

Great location that was very clean. Would definitely stay again.

Didn’t have washcloths at all had to ask for them! Out bathtub had built up dust where the shower curtain was like it was never moved to be cleaned. Towels were not white they were dingy looking. NO HOT TUB!! Coffee for breakfast was cold the 2 days we were there! Would I stay again absolutely NOT!

when we arrived, we found one of the hand towels looked like it had been used to wipe up the floor and put back on the towel bar. The soap dish is the shower was filthy, the back wall at the joining with the shower floor was a mess, looked dirty, had mold growth etc. When I open the bed to get ion the bottom sheet dah dirt pieces and creases like someone had slept on it and the sheet not replaced. I slept between the top sheet and the bed spread. we found the phone in a drawer and the cord between it and the wall was missing. The clock was also on the floor behind the nightstand. The shower head was partly clogged resulting in a small flow of water, The bath towels smelled. Thids is not a place I would stay in again.

bad beds noisy bad tv had to as k for phone asked for quiet room and were put under stairway no sleep! a/c worked when it wanted to

Over the years I have utilized Red Roof Inn properties on numerous occasions. Most were reasonably priced and clean. The Red Roof Inn at Kingsland, GA. was inexpensive by today’s standards but in no way could it be called clean and neat. I arrive after a full day of driving on a trip to visit family in Florida. I found the room (non smoking) had a preocular oder to it. The towels were stained and dingy and the sheets which should have been white were also dingy and yellow. In the bathroom, the tub looked as if it had not been cleaned in some time. There was even a hair from a prior guest. The small coffee maker was dirty with stains. I was tired and not up to complain to a disinterested front dest clerk. And, too tired to look for another hotel to stay in. All of the good reviews found on Hotel.com’s site must have been done by Red Roof employees. BE WARNED! DON”T STAY AT THIS MOTEL!!

We stayed over night on our way to Florida. It was an easy check in. The staff was friendly and the room was clean.

Hotel looked nice, room we had was not good,desk person gave us another room which was good, office girl was very good about our comfort and making sure our stay was nice.

It was horrible. There was no remote for the tv. Holes in the bathroom door, extremely hard bed (the pillows weren't bad though), gross carpet and smell. Even though it was a nonsmoking room, everyone sat outside my door and chain smoked. The smell in the room itself was septic, mildew and stale smoke. No help from the front desk OR hotels.com when I contacted a customer service rep. The area hotels including this one was sold out so I was stuck with it. I got what I paid for, which was pretty cheap so I can't be too upset at the hotel. The crappy customer services on this site though did disappoint me. I used to depend on hotels.com every singe time I traveled but lately, I wonder if my loyalty is warranted.

Towels were stained and cups and a few other things missing

Great stay bed comfy. I left my wallet up at the desk and someone from the office gave it back to me with everything still in tact. Very trustworthy!

Every thing was great

Elec outlets are poor and lamps not plugged or missing

Did nice upgrade in the room, but put the old toilet seat on, did not match the new toilet that was white.

Only had one towel for shower and that one had a stain on it. No tissues.

Rooms need a good cleaning. Bathroom vents filthy, dust on furniture surfaces, coffee maker & refrigerator had not been cleaned. This is a good place to stay & staff is always accommodating so CLEAN the rooms and you get a 5 star.