Towels on floor were not changed.

Hotel and area met up with expectations as I had stayed there in 2009. Within easy reach of Newquay town centre and lots of attractions like The Eden Project.

Super friendly staff made us feel very welcome on arrival. Really nice room, perfect for me and my two children. Location was perfect. It was just a stones throw from the closest beach. We will be back.

Really lovely room, helpful staff. Great breakfast and all less than 100m from the beach.

Check in was really efficient, lady was do friendly. Hotel is imacculate , not a sign of ANY dust or cobwebs. Right on the beach, i stay at many hotels and this is one of the best, especially for rhe cost.

Wonderful to have access to a poll after a hard day. The beach was just a few minutes walk and the staff were kind and helpful. The room we had was spacious and comfortable

Lovely stay lovely hotel one drawback that there is no restaurant

Hotel has a great setting for access to local beaches and the more extensive coastal path. Outside lawn area has some nice views over Porth Beach. Small swimming pool also looked great and will try that next visit

Very happy with our weekend stay. Very friendly staff, clean, good breakfast, and good location.

Amazing

Fantastic hotel. Very clean, room was amazing and sea views were stunning. Food was exeptional and the staff were beyong friendly. This is by far one of the best hotels i have stayed in. We will definitely be returning

Put us firstly in attic with very steep staircase my partner's knees bad nut did change room for us i thoght when we booked breakfast was included shocked when i had to pay extra i alteady paid extra £20 for

Beautiful setting in a lovely part of UK. Quiet and peaceful.

I stayed for 3 nights in a small single room with a comfortable bed, but thin pillows, desk & chair, 32" TV on wall, but no a/c and in-room no safe. Good shower, but it is mounted too low on the wall if you're taller than 5'6". The free WiFi performed well. Poor cleaning - I found long hairs in the bathroom, and stepped on another person's toenail on the floor by the bed. The continental breakfast has a very limited selection (cereal, yogurt, bread/toast, marmalade/jam, pastries, only orange juice, tea & coffee) - the hot breakfast was very good, but costs extra if it isn't included in your room rate. This hotel's biggest asset is the polite, friendly and helpful staff. Note that the hotel has no lift, and there is no signal on the O2 network here. It is in a quiet location about 20 minutes walk to Newquay town centre.

Absolutely stunning, Beautiful hotel with gorgeous rooms, comfortable beds, stunning views, Very clean and tired and happy helpful staff, Can’t wait to visit again

The location was the best part of our stay. The room was very spacious and we didn’t feel cramped at all. The shower/tub combo with a shower head was a bit odd in that it had a half enclosure of glass that did NOT keep the floors from getting wet every time we used it. Would most likely return but might look at the apartments/villas instead

Lovely surroundings and hotel with helpful and friendly staff

Overall the trip was fine, but it was let down by a noisy fan running untill well past midnight on both nights of our stay. We mentioned it to reception after our fisrt night and were informed we were in one of the rooms that suffered from this, but they'd try to ensure it was switched off the next night, but it wasn't. This kept us awake and the Hotel has no night staff on duty to get things like this fixed.

Staff were excellent, and the hotel is very nice. No issues with parking. Restaurant was very nice, with excellent view. The room was a little small (single room), and got a bit of noise from the kitchen downstairs. About a 10 minute walk to any shops, but also only a 5 minute drive to the main centre of Newquay, so not so bad. Near a main route out of town if you want to visit the area, and hotel is still on a quiet road, which is a good combination.

Nice hotel with great staff. Not much to do unless you drive. Very handy for the ferry to swanage.

The hotel was pretty. The location was terrible for out of country visitors without a car. Newquay was a 2 mile walk and impossible in inclement weather. There was nothing to eat at the hotel between breakfast and dinner. The photos on the internet are old. Lots of construction going on. The “sea view” refers to a tiny strip of ocean about 3 miles away. The manager didn’t acknowledge us after the first day when we asked to leave and get a refund. The food was mediocre.

I stayed in room 11. The guest in the room above may as well have stayed in the same room as me as the ceiling/floors has no noise insulation at all. The ceiling lights even bounced as the person above walked around their room whilst the floorboards squeaked away. The person above was on the phone until late and kept me awake as a result. The water pipes of adjoining rooms are also very loud. I’d expect better for the price.

Service at breakfast was poor but otherwise a pleasant stay

Good location. Furniture including in bathroom too mini-sized offers less comfort .

Very good value for money. Couldn't fault the hotel. Comfotable , clean and fresh . Had a good view too.

Our reserved room was not available, reservation not received. We were upgraded to a self catering flat which was excellent other than the double bed was too soft and we fell into the middle. Special price for dinner up to 7 pm which we just missed. Our meal was excellent thought a touch expensive. Our stay was an emergency so did not have time too look around but well recommended.

Excellent hotel with views of the Porth Bay, well located for commuting to other areas of Cornwall. Good value for money and heated outdoor pool is a nice touch. Well maintained property and gardens. The holiday was so good, the only minor things I could comment on are the stairs to the second floor, and the wardrobe doors didn't close properly, but not really a complaint. I would have rated the hotel 4 stars and would definitely recommend

Very friendly and helpful staff. Lovely room and view from it.