Amazing Receptionist 5 stars for her!!! N the accommmm too!!

Great apt style accommodation.

The most relaxing night we have had in Sydney

The staff were helpful and friendly. I didn't like the excessive noise from other guests that seemed to start every night once reception had closed. I found out that this facility is being used to house asylum seekers and alot of them are very rude and inconsiderate. They seem to like socialising in the hallway at night slamming doors and yelling. I wouldn't recommend staying here if you value your sleep. Also the windows are single glazing so in our room it was particularly noticeable with the next hotel carpark outside our window.

T

Great customer service! Very friendly at the front desk and easy check in and check out

Neat and tidy.

Loved the space in our rooms and plenty of pillows and blankets!

Wonderful rooms and excellent location near food outlets and close to the freeway. Very reasonable pricing as well. Secure easy parking too

The air vents in the air conditioner were filthy and had to clean them myself in order for the room to heat up. The dishwasher or fridge leaked and there was also broken glass in the bathroom floor. Also as being a one bedroom apartment you would expect a comfortable lounge to use. All and all was not happy with the stay but normally I can’t fault you guys. Fingers crossed it better next time

Always good.

Great staff. Loved the breakfast and the lady who cooked. Will stay here again.

Loud arguments in the hallway and carpark . Sink in bathroom had a crack and hole in it .

Would highly recommend. Extremely clean and the staff were friendly and helpful. The unit was very spacious and had everything you would need including kitchen. Buffet breakfast was provided which was a huge bonus.

Had everything we needed for an overnight stay.

Room met expectations and the staff were really friendly. Quite a basic gym, however enough for a stay over workout.

I was so surprised by this hotel. I wasn’t expecting it to be anywhere as good as it was. I had such a great stay from the second I was welcomed by the fabulously efficient Trent at reception through to the seamless checkout, The room was great and so clean. I would definitely stay again.

The reception staff were very friendly, helpful and welcoming. While the breakfast was a but limited the kitchen staff were very friendly and hospitable too. The area has every fast food outlet you can imagine. Not great if you want healthy food. There is an IGA a short walk butt it's very small and limited. There is a train station a short walk away. It was convenient for our needs.

Convenient location

Exactly what we needed,clean very helpful staff would come back again

The location was convenient and reception staff were nice, but the stay was bad. The initial reservation allowed me to include our 8 year old son as the room could have three people. I booked it and requested a roll away bed. The property called and said they were unable to provide a roll away and I'd need to upgrade to a 1 bedroom to accommodate an extra bed for him. We declined and were permitted to bring a blow up mattress for him. On arrival, our reservation was over $100 more than the Expedia rate. The property advised they'd upgraded up to a 1 bedroom apt for free, but charging an extra $50 per night for the sofa bed. We were told this was not an option when reserving so had brought an air mattress for our son and asked the reservation be changed back to what we had booked, and the property did this. Once in the room, we realised we'd forgotten a blanket for our son. There were no spare blankets in the cupboard so we rang and asked for an extra blanket in the room, reception called back and advised there were no spare blankets in the entire property. Considering someone may accidentally spill something and need a spare blanket, that seems ridiculous. They provided a sheet and a bed topper in place of an extra blanket. We had to buy one the next day so he was able to sleep properly on the second night of our stay. We were really worried surprised to have this experience when the property advises there 4 star. There should at least be a spare blanket available to guests!

Suitable for the business trip I was undertaking

Pretty good place to stay if visiting Sydney for a few days. It's close to most of the major areas via car and public transport options not too far from the hotel.

Beds can be better Everything else is very good

Very large room with ample space for our large family

Good

Enjoyed the facility

nice

Staff made the stay so good. From late check in support to help changing rooms and then fabulous breakfast service made our stay enjoyable. Super accommodating with pets which is very hard to find in Sydney!

Check in was easy and staff were friendly, Our unit stunk of cigarette smoke which seemed strange for a non smoking hotel. Our reservation was also supposed to include breakfast, which was not honered by the hotel as they said Expedia did not include it in the booking. We wouldn't stay here again

Great half way stop from Melbourne to Queensland

Asked for twin beds but got queen.