Staff very good

The hotel building was modern as was the furniture in the room. There was no one on the desk until 2pm so trying to request early check in at 1pm when i arrived was impossible. I requested extra pillows as my daughter, partner and I all use 2 plus the pillows supplied were as flat as a pancake. They could not supply enough to fulfill this request because they wer fully booked. The room itslef was hotter than the sun, we turned off the heating and opened the window, i did eventually cool daown at 2am when i woke up now freezing! The shower only half worked and was not hot. They only gave us 2 mugs for 3 people in the room. The mirror situation for 2 females trying to get ready was rediculous, one full size by the door in an unlit area, the bathroom one which was steamed up and a small one on the wall by the tv also badly lit and required standing to be used. Not great overall, if they had a little more attention to detail it has the potential to be an ok hotel.

First room I was shown was mouldy and smelt awful, the lovely girl at the reception found me a new room. The lamps didn’t work properly and the bathroom could do with some attention! Overall wasn’t too bad.

The room was disabled room and there was constant noise from something next door it may have been a lift or electric box but it kept waking me up. Reception lady was lovely when I booked in though and very helpful. There was mould in room in corner and I could smell it too.

We were made very welcome .. When Phil saw that my wife had mobility issues he gave as a ground floor room without being asked..excellent customer care.

Welcoming courteous and efficient. A good overnight stop.

Comfortable, relaxed. Lovely garden area. Very friendly staff

Great, clean and pleasant.