Quick check in, French speaking staff

During check-in I wasn't informed about extra costs of drinks and still water. Policy of hotel wasn't clearly and staffs speaks in English very poor.

Breakfast was standard with a lot of bread. Staff was nice and helpful. Location is sketch at night. During the day it’s fine. I’d recommend if your on a budget.

comfy and cozy

Staff and service excellent!!

Homeless sleep on the street not to far from the hotel..!

Hotel atendeu as expectativas.

Friendly reception desk staff. Very accommodating.

Great hotel and accommodations. One unfortunate thing was they were resurfacing the street and for 3 nights in row it was quite loud until well past 2am. No fault of the hotel, the blame lays squarely on the city of Rio de Janeiro, not all marvelous.

Everyone was very nice.

Pretty good

It’s a nice stay, however the service is limited as to requesting a breakfast in bed or early check-in and late check-out. Additional fees are always applied.

I LOVE THIS HOTEL.....LARGE ROOM...GREAT STAFF..CLOSE TO THE AIRPORT AND LAPA

Very good

Great hotel and great location. I enjoyed it thankyou.

The location is awful but the hotel is nice

Clean comfy (minus the two flat pillows) and modern.

Friendly and helpful staff, able to deal with English speaking travelers

I can stay again

Very few people spoke English, made communicating very diffulcty

With the city being packed for Rock in Rio, and hotel prices skyrocketed, they gave my room away even though I paid in full about 6 months ago. So that left me in the middle of Rio, the only rooms left we’re into the THOUSANDS, and they tried putting me up in a little hotel a few blocks away, saying it was also their hotel, so the room is still through them. Upon being dropped off there, I found the wifi didn’t work, and the room was about 10x10ft square, with signs up against prostitution etc. I had to cab back again and ask what the heck they were trying to do, and demanded my money back. They had me wait and sit in the lobby while they tried to figure things out, and was trying to make phone calls/use my data to resolve my own issue. I found myself elsewhere to stay. They’re lucky all the got was me yelling and cursing at them. Thieves.

Stayed here for one night for it’s accessibility to the airport. The room was huge , there was free breakfast in the morning and the staff was super friendly. Checkin and Checkout were a breeze. I had a pleasant stay.

Overall is good. Lack of staff cooperation. Not very helpful.

The hotel was clean (despite the less clean neighborhood) and the room was spacious and clean as well. The staff did a good job with daily cleaning. The beds were comfortable. On the other hand, the personnel at the breakfast buffet were not friendly (i.e., they barely said Hi) and appeared to be spying on us because we were foreigners.

The property was very lovely and the staff helpful.

The hotel was nice. Breakfast was good, and the staff was very helpful.

Excellent Hotel, comfy bed.

Very good position,near to Sambadrom and downtown,clean,very nice and profesional staff, excellent and tasty breakfast, lunch ,dinner and not expensive ,we ate all our meals at the hotel for 2 weeks and we didn’t get bored ,rooms very clean and in general the hotel is very clean and safe. All staff is super nice and professional most of them speak English and very helpful.

Hotel is located in Rio Central and is close for lot of sights and during the Carnival walk to Sambadrome. Very clean prompt room services and full breakfast buffet. Restaurant still open 24H and they have room service. Evening chief prepare delicious meals and you can adjust the menu items. Very safe inside the hotel with safety box , camera every where .Only one small thing on the unpleasant side is the AC stop to work when you leave the room and when come back is very hot and unpleasant.I want congratulate the owner for the god job

Very nice and I would definitely stay here again and book my clients here as well

Mala experiencia! Ademas de no cumplir con lo que proponen el hotel en su página, el trato de parte de la mayoría del personal es deficiente y áspero. No cumplen inclusive en la atención día a dia, el desayuno es muy deficiente sin espacio suficiente y con muy pocas raciones en su variedad. Inclusive contratamos un tour ahí mismo en el front desk mismo que nunca llegó haciéndonoslo perder todo ese día. Definitivamente jamás lo recomendaría.

The employees are the greatest asset of this hotel. A special shout out to Joilma at the front desk who is a very nice person.