Staff who greeted us were brilliant, they put us in a high floor right next to the lift as I walk with a crutch. I did as K for a low floor but the girl said it was very noisy on the low floors as work was going on outside so they gave us a quiet floor and right next to the lift. Very clean and tidy bedroom

Good stay and cheap near train station.

The bed was very uncomfortable as the mattress was very hard round the edges In the morning there was no hot water to have a shower. Reception said you have to run it for a while, I did that for at least 3 min and it was not heating up

Lovely hotel, very good location for a night out. Toilet clogged a few times for some reason other than that was a pleasant stay

Was clean enough, pleasant even my only issue was that the shower didn’t get hot at all no matter what I tried XD

Nice convenient hotel, good location near to train station and nightlife whether that be at Quayside or in town. Met all our needs, and staff at reception were pleasant

Mark & Michael started days on positive note with greeting & bright smiles. Always showing interest in activities of the day & helpful in planning. Enjoyed breakfast varieties, nice presentation. Compact but comfortable room.

Sink could be bigger and the tap was too close to the edge of the sink. Otherwise great hotel.

Welcomed with smiles & helpful service. Compact but comfortable, good breakfast, centrally located & short walk from train station.

Great hotel just would like the water to be hotter

The location is great, the hotel is spotless and the staff were so nice and friendly

This is an affordable hotel in the center of Newcastle with walking distance from the train station.

Great budget friendly hotel in the heart of Newcastle. Metro station 1 block away

Great hotel. Centrally located, very close to the station. Good double glazing so you can't hear the railway. AC so pleasant in warm weather. Bed was comfortable. The rooms were clean.

Well laid out room with bunks for the kids. Only bugbear was the bunks had no reading lights. Excellent value for what we paid. Close to station.

Staff were lovely

Perfect all

There was an contemporary design focus but not so much on practical functionally. The shower was difficult to use and spread water in undesirable areas. It would have been nice if it had a small fridge to keep drinks and take out food cool.

A really nice position near the Central Railway Station was a plus side. Please, replace the metallic hengars with worden ones.

Lovely hotel well situated staff are friendly close to bars restaurant's and a 10 minute walk to Northumberland street for shopping newcastle is a beautiful city architecture is fantastic will be back again and also to watch newcastle united howay the lads

Good location, Friendly & helpful staff.

Great location near central station and centre of Newcastle Rooms have everything you need, hairdryer, coffee and tea etc All Staff are excellent (reception , doorman , barman) especially Craig Will definitely return

Reception staff were excellent, really friendly and helpful. Room was clean and bed comfy.

Nice

Hotel lovely

This was a last minute booking and the stay was not good or value for money in any form. A constantly creaking bed, hard lumpy pillows, inadequate air con unit and absolutely no pressure for a hot shower shower. I will not stay here again.

Is a wonderful place to stay, the hotel staff is friendly and the location is super.

Brilliant location for the railway station and city,I couldn’t fault the hotel

Great location - less than 5 minutes walk to/from Newcastle train station, also plenty of restaurants and shops nearby whilst not on a noisy road. My standard room was compact. Modern. No frills. Wet room was small - best to take a shower at night so the floor is not wet when getting ready the next morning. However... availability of hot water seemed to be time limited; steaming hot in the morning, barely luke warm after midnight. Room temperature control worked well; noisy but to be expected and bearable. Really good that the room electrics require the room card to be slotted into a panel by the door, so all switches off when the room is vacant. No wardrobe - 5 hangers on a short wall-mounted rail instead. Just a kettle (need to fill from wet room sink or buy bottled water) with a few packs of coffee, tea, sugars and UHT milk. Narrow wall-mounted glass 'desk' and one (foot)stool rather than a full desk with chair. Bed very comfortable. TV works. Enough sockets throughout the room. Good lighting. Overall, the room was fine if sleep is the main required function. Would have preferred a bigger wet room, and some surfaces needed a better clean to remove sticky build up and smudges.

Great location. Friendly staff. Very clean

Great for the cost. Clean and well appointed.

A standard room and the decor is lovely, the layout uses every in if the room and even though the rooms are small they are modern and comfortable.