The stay was convenient for close proximity for my work and to walk to town. This big downside is the best rooms are contracted out to the council to house the homeless.

Good :- price, parking, close to restaurants and pubs. Bad:- noisy, rooms and general decor shabby, poor shower.

Pity no breakfast or bar,but very good for quick stop.

It's a wonderful building . All the rooms are different but all have their own charm . The staff are very welcoming . It's quiet and I get a great night's sleep after a busy shift . It's a pity there is no restaurant but it's only a short walk to town . 😊

Restaurant closed down and bar closed down Pictures on your site is probably 3 years old and is very deceiving Not good

Elizabeth Suite was wonderful throwback in time . I had a very sound sleep . 😊

The hotel was worn, the bed really hard and bumpy and more water came out of the shower handle than the shower and no breakfast. Also the Wi-Fi was crap. The staff dealt with the shower, the room was clean and warm. Unusual placement on a roundabout 15 mins from town centre.

Will not be staying at this hotel again! I booked three rooms for myself and my two colleagues, executive room, what a joke, the facilities offered by a travelodge are far superior. All the public areas look tired and poorly maintained, infact the entire place needs a good clean. All our rooms were dated, the only positive thing i could say was that my my bed clean and semi comfy. By far the biggest thing which really upset us was that there was no hot water in our executive ensuites! Stone cold, when i complained i was given an option to shower in another room but it was in an entirely new building !?

Booked through Expedia. When arrived around 7pm the room was not on there system. I had confirmation txt and email showing i had a room. When asked for another room or a refund i was told no. When asked what am I suppose to do now i was told it not there problem and tried physical and verbal intimidate me to leave. Telling me had to leave or there would be trouble. Threatening to call police which i told receptions to do, i said i be glad to wait for police to arrive. While waiting for police i was told i was not allowed to sit in chairs in reception or walk so i best leave. When police arrived they saw my booking confirmation and agreed i had done nothing wrong and should contact Expedia for a refund/compensation. Now I have contacted Expedia they are saying cannot give a refund as hotel will not refund me, makes perfect sense, and i did have a room, so why was i asked to leave? Do not go to this hotel ever!!! Also do not use Expedia as will take your money but not willing to support you as a customer when challenging the hotel ruling. Im atcually shocked Expedia had not even refund my money for the room nevermind any compensation for inconvenience of no room and taxis i need to book because of no room! Please avoid using Expedia and Three Queens Hotel Burton upon Trent.

Friendly, helpful staff and a comfy exceptionally clean room. Fabulous big bathroom too!

A comfortable, quiet hotel in the town centre, about 15 mins walk from the railway station and 20 from the Pirelli Stadium. The room and bathroom were clean and spacious and the TV worked. Slight minuses: no waste bin in the bedroom and no shower mat in the bathroom. Hotel does not do food but there's a microwave in the room. Some rooms are in an annex but are easily accessible with the room key.

Good

When I arrived I was told that there wasno food nor drink available that was not what the website suggested. The room was large but I could not shut the window and there was no hot water so I had to boil the kettle and wash my hair in the sink. To be fair it was only £65.00 so cheap but basic staff friendly enough

Enjoyed staying at Three Queens . Very traditional and historic building with quirky rooms and very convenient location .

I wasn't aware until I arrived that the 'hotel' didn't serve evening meals - nor breakfast. Also the TV had no remote control (asked at reception and was told that they would sort one out - none appeared. Very noising room. Shower was pitiful.

The external appearance from some aspects is not appealing, looking dirty and run down. However, the hotel entrance and the room belied this: clean and welcoming. Currently not providing breakfast was disappointing, but I will certainly have no issues with booking again the next time I'm staying in Burton.

The bathroom sink tap was awful it was literally a trickle you couldn’t clean your teeth or have a proper wash we had to use the bath taps. the decor could do with being updated we had an executive room would hate to see what the standard rooms are like. There is free parking on site. This hotel does not do food or drinks but there is a vending machine for snacks.

It wasn't clean. No hot water, so couldn't shower. Wifi didnt work and the TV kept turning itself off

The outside looked a bit scruffy but was clearly mid renovation. The inside was excellent with much character and we really enjoyed our stay. Staff were friendly and helpful. No food was served but plenty available within a very short walk.

More like care in the community.

Looked much nicer in the photos but very dated in real life plus wonky stairs, floors & walls - but the really important things like bed linen & bathroom hygiene were spotless

We have stayed here a few time the car is always safe in there car park and the room was more than adequate. But bathroom very hot the light was not stay on for long enough sensor over active .but this would not put us off as it's reasonably priced , and very welcoming looking forward to our next stay ... Michael and Claire

4 night stay with friends. Had room 21 which was in main building and a few stairs to climb. Room was large, nice comfy double bed. Room was cleaned every day. Hotel itself is a bit outdated and could do with fresh carpets and a lick of paint.

Older style hotel Room clean and good facilities

Nice and clean

Very run down, in need of a lot of work

DONT BOOK HERE! Without doubt the worst hotel I’ve stayed in, felt like your entering a prison when you arrive, guy on the reception was more interested in his personal conversation he was having on his phone, hotel looks like it’s falling down and the room has a prison cell feel to it, unfriendly and unhelpful staff, the only comfort I had is knowing I only had to suffer one nights stay in this place….

The carpets through reception smelled like a wet dog and stale smoke. The whole place needs a good airing and a revamp. My room was ok but did not really live up to the name "Executive suite" it was dusty and had some amazing cobwebs around the draughty window. It is located right on a busy junction which was noisy. Sheets and towels were clean and fresh and the bed was comfortable.

the bed was comfy

Mine was a short overnight stay . My room was at the top of the property. The bed was large and comfy. The shower was great .The tv was large flat screened. The staff were great, very friendly and helpful.

The bathroom was dirty. Dead and alive green fly in the bath, floor and window sill. Carpet not vacuumed. The mattress was very uncomfortable. The cups were dirty. Very poor house keeping

Lovely people - its just that the hotel itself is really really tired