Friendly staff, beautiful outlook and good breakfast

Relaxed atmosphere and boutique style. Slightly over themed with Ducks and Hearts but it was quaint with the flowery English china. Rooms could have better storage with draws as again more about styling with furniture rather than practicality. Pillows far too soft and like marshmallows that were large and just sink into. Some may like it but not comfortable for us. No aircon in rooms that may be an issue in high summer and quilt far too thick. No fridge or tea and coffee in room that was not a problem (although would have liked) as you could help yourself downstairs on a honesty basis but had to pay on final bill. Cakes and pastries left out after breakfast if you were back before 6 to help yourself that was nice. Despite minor negatives would definitely go back as prefer this to a clinical hotel. Out of town and 10 min walk was fine as you had a non-road path own from hotel. They have another hotel they manage were you can visit for evening meal but it would be good if they offered a choice of basic evening meal if you were tired from a day out walking in the mountains.

The hotel is very clean and beautiful. Breakfast is great. Staff is very helpful and nice.

Our stay in this hotel was awesome, the hotel is rooms are nice and tidy and the bed is really comfortable. The breakfast is really nice and of course the view from the dining room and the balcony is spectacular. The stuff is super friendly and were really to help us and to give some recommendations regarding the must visit spots in this area. Unfortunately we didn't have the opportunity to use the hotel spa facilities, but the also look great. It could be really useful if the room had a table and a small fridge, all of the wooden furniture are really nice and fits the hotel design and theme but are quite useless... Hoping we could visit in the winter, it should be awesome. Definitely recommended !

Great hospitality, comfortable room, fantastic breakfast!

An excellent boutique hotel offering exceptional customer service. The hotel is cozy with warm furnishings offering a very generous and delicious buffet breakfast. One of the best breakfasts weve had during our travels. Theres a small bar you can enjoy in the evenings where, even after hours, they work on the honor system and you can help yourself to drinks and put it on your hotel room. Theres also a communal balcony to enjoy a drink and relax whilst listening to the nearby river. Even though the hotel is set just a few minutes from the center of town, you feel like you are in a small oasis when you arrive. So, the location offers both convenience and tranquility. Being a boutique hotel, the standard rooms are small but well appointed; some larger rooms are available with private balcony. The hotel & rooms are spotless and the bed was very comfortable. Would definitely recommend this hotel and thank you to the superb staff for a wonderful stay!

An excellent boutique hotel offering exceptional customer service. The hotel is cozy with warm furnishings offering a very generous and delicious buffet breakfast. One of the best breakfasts we've had during our travels. There's a small bar you can enjoy in the evenings where, even after hours, they work on the honor system and you can help yourself to drinks and put it on your hotel room. There's also a communal balcony to enjoy a drink and relax whilst listening to the nearby river. Even though the hotel is set just a few minutes from the center of town, you feel like you are in a small oasis when you arrive. So, the location offers both convenience and tranquility. Being a boutique hotel, the standard rooms are small but well appointed; some larger rooms are available with private balcony. The hotel & rooms are spotless and the bed was very comfortable. Would definitely recommend this hotel and thank you to the superb staff for a wonderful stay!

Amazing view of the valley. The staff was extremely helpful with any questions we had and very friendly

Amazing location with great views and walkable to the town center Great spa and superb breakfast A waterfall was visible from our balcony

Amazing location with great views and walkable to the town center Great spa and superb breakfast A waterfall was visible from our balcony

Wow. This hotel absolutely exceeded expectations. The breakfast alone is worth the cost - a candlelit experience with the most adorable plates! The staff was extremely helpful in helping us determine what the right activities were for us based on what we were looking for. The rooms are nicely decorated and the bed was so comfortable, we wanted to sleep and sleep! I would definitely recommend this place and would stay again!

The staff were very friendly and helpful. The view of our room was very nice.

We love this hotel so much and definitely because of the friendly staff , especially the super helpful and friendly receptionist- Katherina ! When we arrive Chalet Hotel Hartmann, she welcome us warmly! And she show us our room and the hotel, introduced everything about the hotel to us! And what impressed us most is that she drew us a trekking route and also wrote down the height of the mountain we will be going. She knows about the mountain here very well and give us many useful advices! Really appreciate what she does! ( she is also a hiking guide!) And the hotel is really clean, cozy and provide great breakfast! Although our room is a bit small, but the balcony has a a nice view ! You can enjoy some sweets like cake, nuts, fruit in the hotel restaurant from 15:00-18:00! Even it is a bit far from the city center( around 15mins walk) we still highly recommend it! We will definitely stay here agin next time!

Fantastic location. Great views. Spotless, large room with balcony with view of a waterfall, very friendly staff who helped with sightseeing options.

I loved this hotel! The room was gorgeous and had a balcony with a view of a waterfall. Breakfast included meats, cheeses, pastries, jams, a boiled egg, and coffee and juices. On a cold day I used the sauna. It fits 4 people if you dont mind being right next to them but I had it to myself. Theres a bar area and you can get help yourself if someone isnt there and write it down to pay later. The hotel is not downtown but you get a local bus pass and the bus comes frequently to take you to Ortisei or Selva. Otherwise its a 15 min walk to Ortisei. Lastly, the concierge was very helpful and friendly. I wish I could have stayed longer!

Of you want an upscale quiet get away this is the place. The staff are very friendly and helpful. Katrina in the breakfast buffet is tops. With only nine guest rooms it is never crowed.

We had a great stay at Chalet Hotel Hartmann. Alex made us feel very welcome from the start. The room was spacious, the bed really comfortable and the chalet generally very quiet, affording for a really good sleep after a long day on the slopes. The breakfast spread was extensive and delicious. Although the location is slightly (10 min walk) out of the village center, a free shuttle bus is provided to the gondolas and lifts of Ortisei and San Cristina giving you easy access to Sella Ronda. We definitely recommend Chalet Hartmann and would happily stay there again.

We spent a week in Europe—one night each in Innsbruck, Ortisei, Merano and Munich—and this was our favorite hotel. Many of the hotels in Ortisei do not allow cancellations and this was one of the few that did, although I think the cancellation date was about 3 weeks prior to arrival. It was also one of the least expensive hotels in Ortisei. The hotel is a little bit away from the center of town (and might be a rather long walk if you do not have transportation). When we drove up to the hotel we were very impressed with the overall appearance. The hotel is on a small hill overlooking a creek with beautiful views. This hotel is obviously very well maintained and we could find absolutely no fault with it. The receptionist was extremely helpful, both in checking us in and also suggesting something to do, since our arrival was later in the afternoon. Our room was typically small as in most European hotels, but very attractive and charming. There was a small balcony—a perfect place to sit outside with a glass of wine and enjoy the beautiful views. Breakfast was awesome with lots of options and was served in a lovely breakfast room.

Excellent lodging Alex provided a great and personal service Kids enjoyed their treats Ladies providing breakfast service were excellent as well

That hotel exceeded all our expectations. The stuff was hospitable and responsive. The room was great, everything was new and clean. I've never seen so good breakfast (even in the hotels with much bigger price range). Highly recommended!

Great hotel! Beautiful view at the balcony. It's so picturesque to see the village through the big window as well. It's just gorgeous! The hotel staff are also very helpful. Breakfast is good with lots of variety. Also, they will leave you some sweet at the breakfast area and you can take them when you are back to hotel at night. Just 5 min drive to the centre where you can lots of dinning place and can reach the cable car station to do the hiking.