Todo ok

The doors are broken, fans are dirty, elevator in bad conditions, a/c very old.

Atrocious internet. It barely ever works on the 5th floor and I was never able to connect on the lobby. Noisiest AC I've ever witnessed, It sounds like a train. You have to experience it to believe. There is a ceiling fan that is quiet and provides some relief. Great view to the bay and location. Decently clean. The shower has good pressure but infrequent hot water. Decent towels and mattress. This could easily be a great place but needs some changes.

I really enjoyed my stay here, I stayed 3 nights with great service. Very nice people who smile and welcome you. I was very happy that it was a pet friendly hotel! The room was clean and great views from your balcony, where you can watch the sunrise. Very quiet hotel, they keep it really nice. I would for sure stay here again if I pass through Veracruz again. Cute lil hotel across from the beach.

My time at the hotel was overall exactly what one should expect at a hotel. Decently sized rooms that are comfortable. The staff are friendly and will attend to you if need anything. I haven't met anyone who speaks English or French, but I haven't asked because I speak Spanish. The view from the rooms are lovely because you can see the Port and the beaches. Wifi could be a problem in the Single rooms (these rooms are at the beginning of the floors by the stairs where I stayed) are furthest from the modems that are placed in the hallway. If you really need internet the Lobby and Hallways all have strong wifi signal. If you absolutely must be on the grid at all times, make sure your room is closest to the Modem (you want any room not ending is #1 ie. 101 201 301 401 501) or pay more at a different hotel but honestly the spirit of getaways is to go out and discover the city. The rooms have everything you need to rest. Internet was not high on my list. There is no pool here, but it does not need one. The Playa Regatas is sort of artificial beach/pool in that it is closed off by the ports but still uses ocean water, so it is extremely safe. It is directly across the street and if you enjoy excercising there is really no better location of any hotel in the city 10/10. There are free excercise equipment for the public and a Mile walkway into ocean and the locals wake up early before the sun rises to excercise. People often remember you if you go a lot and say hello!

My time at the hotel was overall exactly what one should expect at a hotel. Decently sized rooms that are comfortable. The staff are friendly and will attend to you if need anything. I havent met anyone who speaks English or French, but I havent asked because I speak Spanish.The view from the rooms are lovely because you can see the Port and the beaches.Wifi could be a problem in the Single rooms (these rooms are at the beginning of the floors by the stairs where I stayed) are furthest from the modems that are placed in the hallway. If you really need internet the Lobby and Hallways all have strong wifi signal. If you absolutely must be on the grid at all times, make sure your room is closest to the Modem (you want any room not ending is #1 ie. 101 201 301 401 501) or pay more at a different hotel but honestly the spirit of getaways is to go out and discover the city. The rooms have everything you need to rest. Internet was not high on my list.There is no pool here, but it does not need one. The Playa Regatas is sort of artificial beach/pool in that it is closed off by the ports but still uses ocean water, so it is extremely safe. It is directly across the street and if you enjoy excercising there is really no better location of any hotel in the city 10/10. There are free excercise equipment for the public and a Mile walkway into ocean and the locals wake up early before the sun rises to excercise. People often remember you if you go a lot and say hello!

mtge housekeeping very friendly , she do cleaning everyday.