Lost power during latest storm. Heat, hot water and shower was great after camping at home for a few days. Construction contions and will be a nice improvement.

Had to walk through a door marked staff only which was like a storage / maids room to get to the hallway that led to our room. Also the tv didn’t have a remote nor would it work when we used the buttons. Check in was through a kiosk and the person helping had broken English. Could not ask about specifics about the hotel like pool hrs ect. Really not impressed

Building was under construction, no elevator, main stairs were blocked, had to go through worker's hallway filled with stuff, garbage in the entryway, etc.

A relaxing stay! Friendly staff, great views, convenient location.

We were unaware that the hotel was Under construction. Not a great value with the condition of the property. A lot of marijuana smell inside.the hallways. Room clean and neat. Manager very nice and helpful. Hopefully once construction is finished the hotel will be a better value.

Hallways had a very strong small of marijuana.

The room was very dirty. There was hair on the bed that wasn't ours. The toilet was broken, and it smelled like crap in the room. We didn't even stay the night and left. Do not recommend.

Property needs some serious updating. I checked in on line and when I got there, needed to check in again and it was very confusing. You could use a kiosk with a "remote" person that had a very hard accent to follow and was very loud so everyone in the waiting area could hear everything that was being asked. My room was clean but very cold and took a long time (many hours) to warm up. Don't think I would stay here again.

The room was very nice. There was never anybody at the front desk you had always have to wait 15 to 20 minutes breakfast was included. There was no practice three days the other days it was very limited. The entrance to our building was always dirty with leaves the floor needed swap, the manager, however, was friendly and apologized for the inconvenience of no breakfast, and that they were remodeling

Okay, first off the service was very good, there was even a very cool robot girl who checked people in. But we go to our wing to see our room, As soon as we walk in it smells like Maryjane and cigarettes, and it was very filthy, We walk up to our room and it is very cramped and many hallways twisting and turning. We are about to get the room and two people who that are clearly on drugs come and talk to us, we’ve heard this is a big problem (get it together). We finally walk into the room and the smell of cigarettes hits me like a train, it’s filthy and smells. There was a creepy earbud on the ground probably listening to us snore. The shower was basically only one temperature and the room looked nothing like on the reviews it was cramped and we thought we’d get a despise because it looked so old we thought there was absetos. There was 3 pillows on one bed like what’re you doing put 4 weirdos. Both of the pictures on the wall was crooked, and the bed was leaning, just clean er up.

Pool was closed

No way to contact them. Was sent a text message with door codes to access my room.

I got SCREWED ROYALLY ! Had a personal injury The Morning of booking. In hospital all day. Got the option to pay for room when I arrived Much later in the evening. Gave out the room and DENIED REFUND !

The room smelled like an ash tray. The mattress pad had a fold in it. There was pubic hair in the tub. The mattress was very good otherwise. House keeping could do a better clean up and pull the bed pad tight.

Terrific location, clean room. worn and dirty common areas. broken amenities clearly not to be fixed soon ( ice machine, vending ) unresponsive to emails.

We hadn't stayed here since it had new owners. I believe it has been refurbished although the room we had obviously was not part of that. There were dings and chips on the floors and paint and old ?cigarette burns on the edge of the tub, but it was very clean throughout. The staff were very pleasant and helpful.. Our room had a small balcony with table and chairs that looked toward the bay. and our bed was comfortable. There was a restaurant a few feet away with great food. I would have loved to stay longer. It was well worth the money.

#1 the room was expensive for how small and visibly old it was. #2 the whole place smells of bleach, #3 the water got stuck on hot and burnt my scalp and I couldn’t turn it down.

The place was dirty and service was almost nonexistent.

common areas, hallways carpets are stained and shabby. The air conditioning unit in the room many of the buttons were pushed in and difficult to turn the unit on and off or regulate.

I had 2 rooms. The standard double had a fridge freezer with mold. The toilet had a bad tank valve and constantly ran water. The ac/heater had a sticker that said it was controlled by t h e wall thermostat. The room did not have a wall thermostat. The other room was a handicapped room. My mom was too afraid to use the shower due to it beeing too slippery. Bed was high for a handicapped person to get in. She had to use a chair to get on the bed.

We arrived and our reservation was not in their system. The hotel was nearly booked out and we had to accept a different type room. The looks good from the outside, but you can see that it needs renovating. The room was ok, but you could see the wear and tear. It is a none smoking hotel, but the guests don’t seem to care. One particular room next to the laundry area was enjoying their recreational weed a bit too much. The washing machine was only hooked up to cold water. It took me a little while to find the reason why the washer would not fill with water. Once I changed it cold everything was fine. There is a good bar & grill across the street.

Ok but dirty

Easy check in

Hotel was okay. Room was renovated in 2016 but not well maintained. Shower didn’t work properly and coffee maker not at all. Man at the front desk was a bit strange but the Girls Sidney was awesome - super friendly & helpful (thank you!)

Our room smells like a drug house. Tobacco ashes are all behind the couch. We tried to air out the room to no avail. Had we not been tired we would have tried to find another place. This place is a disaster.

Given a room that was not ready or clean. When we called about it we were told she was busy with customers. We walked all the way back with luggage to front desk. You have to put in a long code in to get into the building and then enter a code to get into your room. Sheets dirty and some towels so worn. Don’t expect breakfast either. We got there at 8 am. 3 bagels were left, some eggs and sausage with a limit of 2 per person. Not at all what they advertised. Thoughtless front desk

We booked (and paid) for our stay back in April 2023 and our stay was in early October 2023. Upon checking in, we were informed that they had no credit card on file and hadn't been paid. We proved that we had paid for our stay through Expedia, but they insisted on payment again! Manager stated he would credit us the second charge when he could locate the payment (which we later found out went to the prior owner of the hotel back in April 2023). Well, it has been a week, vacation is over, and not a peep from management of Trade Winds Inn. Also - continental breakfast was a joke! Worst hotel experience we have ever had, and we are both in our 70's! Stay away from this place!!

The room was underwhelming. The bathroom transition flooring was a piece of baseboard. This was heavily worn and falling apart. The room felt dated. The staff was not friendly, though they did help out while being vocal about their displeasure in doing so. Overall, below average, can’t recommend.

Our room, the halls and elevator strongly smelled of smoke, though I was told it was nonsmoking. Filthy, mold on pullout bed, took an hour for the shower to drain.

They did not have our reservation in their system. someone did not complete the reservation. They had our names but not the rooms reserved. athey found a couple of rooms for us. We went to dinner and they gave away my daughters room . Took her luggage out of the room. It took a couple of hours to get her another room. The manager had to come in. The hair dryer did not work in our room. There was no breakfast as the person who handeled that did not show. While waiting to check out 3 more people came in complaing about their rooms. We aske for a receipt and they had us for 3 rooms not 2 managers was suppose to call me but never did. So far no charges for the extra room has showed uo

The property is dated. The hallway smells very badly of cigarette smoke and the carpet is very dirty. The rooms were very clean but the carpet was dirty, smelled of cigarettes, and the mattresses very uncomfortable. The beds were very small- supposed to be a full and I would say half way between a twin and a full. The location, parking, and staff were great. The staff who clean the hotel are doing an exceptional job but the actual carpets and mattresses need to be replaced.

The only good thing about this property is the excellent location near the Strand and museums. But the room was very old and has obviously not been maintained. Instead of key cards you had to punch in a code to get into the hotel and room. Ours did not work and we encountered many other guests who said the same thing. The room looked like everything in it was decades old including the rug. There was no stopper in the bath tub and the water was warm not hot. The price was shockingly high considering the state of the room. The only positive was location and very nice staff who tried to help out where they could