ok

The rooms are abnormally small and not suitable for families, you would hardly have space to move around after keeping your luggages, toilets are also very small , wash basin was getting filled even if tap was running for 10secs. Breakfast was good, staff behavior was good, location is very good but overall stay was not satisfactory due to size of room and washrooms, no toiletries given no room service no tea/coffee or electric kettle in room.

They provide nothing in the room and I stay 3 day in hotel nobody come for clean the room so many thing like they not change the towel and no tissue in the room not kettle in the room and lots of the thing not they provide in the room etc…. And not up to date

Good stay worth the moneynear transportation, tube station and bus stop nearby lot of places to eat , halal etc all types of cusine , next to high streets with all kinds of shops, has a supermarket next to the hotel

To dirty, or filthy

Hi staff very helpful. Property is in quite a lot of disrepair unfortunately. Tap in room leaking. Bed v uncomfortable as mattress so thin needs a general refurb as one lift also not working and everything tired. Thanks.

Top notch service, clean n ideal night stop by Heathrow with awesome neighborhood

The staff members were rather rude and not welcoming. This property was ranked a 7. I would give it a 2 at best. I did not feel safe in the area. Nobody acted nice. 2 towels only, basically no blankets, and the bed felt like a camping mattress. I would never recommend them or stay in an IBIS again

Superb

Internet signal sucks and the air conditioner of the room is very old. The attitude of staff are bad, they just won't give advice on solving problems.

The hotel location is a bit sketchy and the room was not clean, the hotel is old. There looked like someone had splattered blood on the floor and the linen on bed had a footprint on it. We checked in and immediately checked out and found a more suitable accomadations.

Very nice

Not a very clean hotel with air conditioning visibly dirty and blowing dust. Small room(passable) not very ideal for people with children

Hotel room was nice and clean, decent size room for me and my child. I requested a travel cot and I was told it would be in the room on arrival but it wasn't there so housekeeping bought one up they didn't know how to set it up which I had to do. The travel cot was stained and there was no way I was letting my child sleep in that so he slept in bed with me. There was daily housekeeping which provided fresh and clean towels for me. On the second night about 2am a guest knocked on my door and other people's door which I rang reception about it and he cut me off so in the morning I told the receptionist about it and they said they'll check the cameras but they couldn't see anything and said it may be a drunk guest which maybe the case but it should be taking seriously. I would stay there again but I'll be bringing my own travel cot for my child.

Felt the neighborhood was sketchy

Nice experience

It was a nice room with many options. But there were hears on the bed and the room was cold. The heating option didn’t work.

very bad experience

Fairly easy transport links. Stayed in ibis hotels before and they’ve all been basic but clean but this was dirty. Had hair on the bed and floors were sticky especially in the bathroom. We were way too exhausted to complain as I usually would have so just dealt with it on this occasion. The area felt unsafe even during the day for my daughter (14) and I. We were lured at from men and even felt we were being followed at one point walking back from tube station of an evening. Somewhere to get your head down if desperate but would not book again.

The room was surprisingly larger than expected and had a little desk and chair which was nice. The staff were incredibly friendly and the beds were comfortable

Area was clean easy to access public transport and clean and comfy bed

No kettle and the extra charges that arent mentioned on website .the fact that all three of us were checked for i.d ,not just me

Quiet and friendly

Spent the one night there as had work done to my property. It's fine for a night. No thrills. Don't expect anything extraordinary. It was clean, the bed was ok. TV worked. Wouldn't pay 9 quid for breakfast though. Small area and gets very busy. Ideal for tourists wanting to get into London, but don't want to pay london prices. Good transport links. Shame there were no sockets by the bed.

It’s clean Far from attractions Good price for the venue

Central for Hounslow area. Slightly dated and tired looking rooms.

corresponded to the price, we were satisfied and would go again.

Good experience. Friendly staff. Easy access to buses and train .

Very short stay for few hours. Staff helped with booking the cab. However they didn’t know we are three people. No air conditioning, very noisy location, no working tv. Pretty much bare bone, non functional room. Not a value for money. I have stayed IBIS in other location but this was very low in quality.

Uncomfortable bed and linen

Good

The room and wash room was very dirty and recepcient was very rude. I will never use ibis again.