rooms are relatively very small and not well organized (e.g. the bed is not facing the TV screen). staff very friendly and kind. breakfast buffet is excellent.

Great room, great price, friendly staff. Would definitely recommend this hotel to anyone visiting Munich.

The bed was comfortable and the blackout curtains helped a lot to keep the bedroom great to sleep. Breakfast was good, not so many options, but good and the staff was nice. I did have a problem with the bathroom, there was a water leaking on it every time you took a shower and there was a smell possibly related to the leaking. Anyway, I warned them before I went to breakfast on my second day. They said they would send someone to check it. After i had breakfast i came to reception and asked and it was said everything was fixed. I returned to my room and doubt a bit, nothing seemed to be checked and yes, after taking a shower later, the leaking was still there. At the time I was using almost all the towels to keep the room less wet. Anyway, i didn't come back to complain again, I was just like, whatever in 2 days I'll leave it. But yep, not a good experience, so I wouldn't come back or recommend the hotel.

Incredible hotel to stay during Oktoberfest! We had 19 family members throughout the hotel and had no issue with gathering in the evening in one of the beautifully decorated common areas. Absolutely will recommend to anyone looking for a hotel in Munich as it is so close to a huge public transport hub as well!

Excellent room. clean and close to train station. friendly staff!

Good hotel close to central train station and walkable to old town. Spacious room with good breakfast. Would stay again.

We stayed here for my birthday in a suite and requested the cable car room. Staff responded quickly to my queries. I was able to leave my bag after arriving in Munich at 11am although check in was not till 3pm. Little bar in hotel and breakfast was very good. Room was lovely with comfy bed and lovely theming. The only let down was checkout where the staff didn't ask if our stay was ok and seemed a little stand offish although we'd been polite and tried our best to speak in German with them.

Disappointing experience caused by misleading information online. The theme seemed cute online but in person the hotel and staff were awful. The ambiance is dreary and not well-kept, our TV did not work, we tried to watch something and it kept trying to open Netflix automatically and interrupting us; the electric blinds would close and NOT open again; the rooms were advertised as much bigger online and my husband and I could barely walk around our room. The worst part was the staff. They were rude, and the woman working the front desk at night gave us dirty looks as we left for dinner; she was outside smoking when we arrived back from dinner and I tripped a little getting out of the cab. She LAUGHED at me , literally saying “Haha!” And giving me more dirty looks. So childish and rude. All of this led to us booking at La Meridian for our second night and not staying there despite having already paid for another night. Seems like the staff where we re-booked had heard bad things from other guests about that place. If you care about your money and the service you get for it, personally I’d stay away and pay a bit more for a far better experience literally anywhere else.