I stayed here on the Saturday before the Great North Run, it was booked in June after my previous hotel cancelled my booking. So i was relieved to find this hotel, but horrified that it cost £213. This hotel at best is a £40 a night place. I'm surprised it passed fire safety regulations as the room was completely wooden panelled. The excessive noise from the hotel bar kept me awake. When that stopped drunk locals and traffic kept waking me up. The room rate excluded breakfast, but that was probably a good thing judging by the rest of the hotel. The receptionist was nice, but that doesn't benefit the experience of staying. The rooms habe women's names rather than numbers, which was amusing. However, I wouldn't choose to stay here ever again and only did because it was the only option available. Unless you are in this specific area for a reason it's not worth staying there and Newcastle/Gateshead is so small you could easily stay elsewhere unless there us a major event on.

Asked for remote control for tv on first night given on that didn't work. No problem tired after travelling. At end of stay still not resolved. Basic place but good.

Just a cheap overnight stay with my son for Uni open day. Room was basic, and overall in need of renovation compared to what you expect in other cheap hotels. But staff were friendly and Hotel was easily commutable to Newcastle centre by taxi. Don’t expect the ritz, it is what it is.

Short overnight stay for event in Gateshead. Friendly, comfortable, clean and less than half the price or other hotels in the area.

The furnitures are too old. The bathroom is too small and the pressure of the shower is not good enough. The terrible aspect is that the building is too close to the road, and the noise coming from the passing vehicles is very uncomfortable. The worst of it all is that the room/the bed vibrates whenever bus or big vehicle pass the building, and I felt unsafe and uncomfortable through out my stay. I suggest that government needs to look at the spot of the road that causes the buses and big vehicles to vibrate the building while passing. Honestly, I felt very unsafe, very uncomfortable and very unhappy staying in this hotel.

Staff were all very friendly and really enjoyed my stay here for the week.

The room was amazing will be coming back soon

Very cheerful, polite and friendly staff. Room was very comfortable. I didn't go out really, but saw endless streams of buses to the Newcastle area passing by immediately outside where there was a convenient bus stop