Hotel and staff are excellent - great location for the skiing facilities and village.

Hotel is very well situated in Alagna , less than 10 minute walk from the telecabine to the slopes. The hotel provides a shuttle service to/from the telecabine in the morning and mid afternoon and is less than 100m from the bus stop for the public navette service when the hotel service isnt operating. All staff were extremely welcoming and professional. Our long journey meant that we arrived at 22.45 , well after the reception closes, but there were staff available in the bar, anticipating our arrival, who passed us our room keys, and left the admin side of check in until the morning. Breakfast is good, coffee is excellent as you would expect in Italy , we didnt eat in Corno Bianco restaurant in the evenings, but the food & drink quality, menu selection and service level in the Bierstube bar did not disappoint. Spa and Pool facilites were clean , modern, the right size for the hotel with indoor and outdoor pool. Keeping the Sauna/Steam room limited to age 16 and over ensured a relaxed atmosphere - spa staff were very helpful. Rooms themselves were spacious, clean and well maintianed. The free wifi is essential when travelling with teenagers. No limit to the number of devices per room is another bonus. The only minor issue that we reported to reception, a non functioning coffee machine, was resolved before our afternoon return the same day. In the suite, the kitchenne has a hob, but no plates/pans/utensils - dont plan to self cater, use the local restuarants instead!

Great place for a skitrip

Perfect resort for a great experience in Alagna. Everything from check-in to the room, spa, breakfast and service was excellent. Highly recommended!

High standard hotel with Nice pool area. IF you sent a balcony avoid room 104. Kitchen lacking knife and cuttingboard

Overall this was a nice modern hotel in a beautiful area that was very reasonably priced. I would stay here again. However, service was a hit and miss. There was warmth; however, I am not sure if it was the language difference at times it was a little chaotic. After a late check in and advising we would need to use the kitchen and would pay the deposit- we had to ring again to get it unlocked. Also there was no trolleys for luggage and someone said they would help us but then walked off. Would recommend more luggage trolleys in both buildings. The room had a kitchen; however, the crockery and cutlery provided were very minimal. No tea towels/ cloths/ detergent, bread knives, chopping board, kettle or microwave. The table in our room was totally inappropriate and did not fit- it was extremely awkward to get around (placed in the middle of the room and the chairs did not fit under). The second day when our room was serviced we asked for some fresh towels and they forgot to replace the upstairs ones so my daughter and mother in law didn't have any after they got out of the shower after dinner which was a bit of a pain. Also there was some conflicting information in the service book in the room ie there should of been a nightly turn down service and there wasn't and also it was confusing if children were permitted in the pool area ( it stated that they were not if under 16?). The pool area was beautiful and very relaxing, our daughter also enjoyed the kids club.

A wonderful winter wonderland whit an amazing facility the spa what an experience

a very nice hotel we love the spa.

HOTEL MOLTO BELLO PECCATO PER IL PERSONALE ANCORA UN PO INESPERTO, SOPRATUTTO I CAMERIERI DEL RISTORANTE. MOLTO BUONA LA CUCINA.