The parking lot is not at the hotel, you have to walk a block and the street is not safe. The bathroom door in was broken. The bed was too old. Very disappointed. The staff very nice

I liked the place, the room was cleaned and comfortable, the pool wasn't so good though, it was in front of my room but it is small and the water was really cold, I think its location is the problem since it gets no much sunlight, as for the hotel location this is perfect, it's a few blocks away from Downtown, plenty of activities to do nearby. Nice place to stay at😄

Bien ubicado el hotel, zona centro de Cuernavaca. Buena atención de su personal

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Nice, relaxing place to stay in a good location close to the center.

I like this place It’s very clean very kind people .👍👍👍

Armando and Sandra took good care of us during our stay. Great service, friendly, very clean, and good area.

I loved the location of this charming little hotel! I could walk right outside and enjoy a pleasant, non-touristy neighborhood. This was my first trip back to Mexico in many years, and I feared the traditional "feel" of Mexican culture might be gone, but that was not the case here. Despite the pandemic, the area was full of small businesses, shops, and restaurants, all happy to serve visitors. The area was quiet at night, and the bed and pillows were comfy. The hot water in the shower took awhile but was adequate. The best part about the hotel were the staff members, who were friendly and helpful. On my first evening, I had visitors (friends from Cuernavaca), and the night clerk set up the room next to the reception area so we could sit together and share a carry-out meal. A staff member bought coffee each morning, so I could sit outside my room and enjoy the mild weather. On the morning of my departure, the desk clerk arranged a taxi to the Mexico City airport, which was something I wouldn't have wanted to do myself. I would definitely stay here again and would urge other folks to do the same.