On hot water one night, morning breakfast was terrible, fan running in the hallway to dry carpet, When asked the desk clerk at night about the hot water. She said she was the only one there supposedly no maintenance at that time so the desk clerk ask we wanted her to do. Poorly trained.

Body wash bottle was broken but not replaced. In the morning, there was still one hour until the breakfast was closed, but garbage bins were full, coffee and a few breakfast items were run out.

Everything was spotlessly cleaned and the beds were soooo comfortable. Staff was friendly and the breakfast was good. Not a single complaint.

Staff courteous and professional clean room comfortable bed

Close to everything.

We stayed at this Holiday Inn Express as part of our road trip. It was a perfect stay just what we need it with a lovely breakfast. Everybody at the front desk was wonderful as well.

It was what we needed after a 15 hour drive.

Musty, moldy room that smelled like stale smoke. Breakfast was great. Staff was friendly. Wouldn’t not stay again.

Very clean rooms and spotless bathroom! Functional furniture in rooms for travelling and for business. Very quiet and I was next to the pool. Breakfast has a lot of good offerings and coffee all day long! The only things I felt weren't so good was the rock hard mattress and, the heating/cooling unit that had mind of its own but overall was able to stay comfortable. I was there for three nights and on the second morning the smell of the eggs they have at breakfast filled the room! The other two mornings that didn't happen, thankfully. Front desk staff very pleasant and handled a small check in glitch with ease. Top notch cleanliness will be the main reason I book here in a return trip.

Stayed 4 days. The staff was kind and courteous. Great selections of breakfast Pleased with our room.

Pet friendly. Clean. convenient. Nice room. Friendly staff. check in quick. Close drive Near a wonderful town: Vermilion has a beach and walkable historic district

We didn't like the cost of the room. Everything else was fine.

Breakfast could have been warmer

The hotel is in the cutest town, near a beautiful beach on the lake. It is clean and the staff is really friendly.

We both are disabled with walkers and booked a handicap accessible room. The bathroom was great with the exception of the toilet being very low but there was NO room for walkers in room. Couldn’t get past desk chair. No where to put them without having to climb over them. Not accessible at all.

Staff was friendly and helpful. Room was a good size. The bathroom was a bit dirty with hair on floor and in shower. The rest of the room was very clean.

It was a good and comfortable stay but a little bit pricey.

The hotel is newer and comfortable. It is clean. The staff were very friendly and helpful. The beds were comfortable. The AC worked really well. Nice shower, warm water. I requested an accessible room and the shower was walk in with plenty of handrails. Breakfast was different and better than adequate. Loved the warm cinnamon rolls. Area is safe and rural pretty. A good dog walking area. My only cons: the carpet was wet. I thought it was the AC at first bc the room was really cold. We even ended up shutting off the air to see if it felt better. It was dry by the second day. My husband kept complaining about a musty smell from the carpet. I did not notice it. Plus, I put down the bath mat outside the shower and pulled the curtain well but the floor ended up wet despite care.

Room included many amenities. Very clean. Very quiet. Morning breakfast had many options.

Conveniently located

Our stay here was pleasant . The rooms were very clean and comfortable. The staff was friendly and helpful and the complimentary breakfast was tasty . The location was convenient and quiet. Drive time to cedar point was about 20 minutes and around 35 minutes to Cleveland.

We were on the first floor and the room was very musty smelling. The person who worked the front desk was absolutely amazing!!

The room we had was not cleaned and the toiletries were near empty

Clean and pleasant

Very clean. Updated and comfortable. Pool was lovely. Bathroom was spacious. The free breakfast buffet was great!

Amazing

We were pleasantly surprised. Didn't expect much for being one of the only hotels in area. Looked pretty basic, but the room was much bigger and spacious than pictures showed and hotel was very nicely updated. Breakfast was the star. Very friendly staff. Only downside was no hot tub-- pool area not much. Other than that, a great stay, would visit again.

Very clean, comfortable bed and bedding, good breakfast. 2nd time we have stayed here.

The staff was very nice and helpful and respectful

There was a giant flying bug in our room. Staff was friendly though, breakfast was good!

Beds are so comfortable. Rooms very clean. Staff was very friendly and helpful. Definitely will come back!

Extra nice service staff, even at 3 in the morning!!! Only thing I noticed was that the pillows smelled “old”. I think they need to be replaced. It makes one think the sheets aren’t clean.