We stayed here for one night and it was such a treat. At first we were unsure about the travel because we started in Tokyo and then we were headed to Kyoto and this added another 8 hours or so of train travel (over two days). That said, we were determined to see the snow monkeys and to stay in an authentic ryokan, so we did it and I am so glad we did!! The travel turned out to be relaxing and part of the adventure. The snow monkeys were awe inspiring and the ryokan was a beautiful experience. The food was delicious and the service even better. My teenage girls loved the uniqueness of it and my husband and I felt very relaxed and taken care of. I highly recommend this hotel!

An authentic stay in a Ryokan. Great service and facilities.

It was a wonderful experience for our family and very close to the Snow Monkeys

Our stay started off well with a shuttle pick up from the station. The traditional look and style of the Yorozuya is beautiful. My husband and I booked the private spa for 2 hours our first night and it only cost $100 for us both to use. The private spa was absolutely amazing and even though it was modern compared to everything else, I loved that it was a private all inclusive experience that my husband and I could enjoy the baths and sauna together at our leisure. They provide drinks inside too which was very refreshing. The only downsides were the room's furnishings (futon, chairs) and bathrooms needed some serious updating. I suppose you don't use them as much since you're in the the baths outside, but the futons were not soft enough for my back, so it was hard to sleep. The walls and carpeting also need updating and small repairs need to be done (our sliding door's handle immediately fell off when trying to use).The food was also a bit outdated and dinner took forever to complete. Overall, we really did enjoy our stay, but feel there are some easy improvements that could be made to make the experience more enjoyable and comfortable. The staff were all friendly though and breakfast was tasty and much quicker than dinner, thankfully. I would recommend trying this ryokan!

I had the fortune of having a magical hot spring experience in snow. The main pool is breathtakingly beautiful, especially on a snowing night. Really kind staff and great food. One pro tip is that they have a small shuttle to the train station (which we didn't know until after we left) and also delivers bags to a cafe in front of the station.

Food very good Structure and furniture quite old

Very attentive staff and soooo polite! Very clean. The momoyama bath is unesco world heritage

Very accommodating. Explained how the stay would function given it is a ryokan and not a typical hotel. Onsen facilities were beautiful and well kept. Staff is extremely friendly and personable.