a very beautiful building

The staff were rude, we had no cupboard space in our room to hang clothes and no tea or coffee making facilities. It lacked atmosphere and was very sparce in furniture. Definitely not a 5 star hotel.

O Hotel é maravilhoso. A obra que foi feita é verdadeiramente impressionante. Podemos constatar isso numas imagens no corredor que mostram como estava o espaço antes da intervenção. A decoração é muito minimalista, mas eficaz e muito confortável. O meu quarto era amplo e muito cómodo, com destaque para o colchão e almofadas. O pessoal foi sempre eficaz e muito simpático. Uma ótima estada!

Apesar de ter sido tudo maravilhoso, dois aspetos podiam ser melhorados. O duche precisava de uma revisão e o pequeno almoço pareceu-me pobre para o que se espera de um 5 estrelas. Para além disso, apesar do espaço da refeição ser lindíssimo, é fraco do ponto de vista da acústica. Estava um grupo grande numa das pontas e o ambiente esteve sempre desagradável durante o meu pequeno almoço. Ainda assim, nada mancha uma ótima estada!

Optimo

Das instalações e da localização.

O edificio devia ter outros elevadores na zona mais longe da recepção.

Localização Pequeno almoco variado e organizado Limpeza

A agua da piscina interior que segundo diziam estaria aquecida estava fria

Bom hotel, com boas áreas, muito bonito, transmite muita serenidade e calma. Restaurante óptimo: simpáticos e comida muito boa (aconselho a entrada de creme brulee, incrível). Quarto pequeno, mas acolhedor e bonito. Piscina interior bonita e agradavel. Pequeno almoço: muito muito bom!!!

Almofadas enormes e a cama estava muito mal feita (o lençol de baixo nem preso estava).

Piscina

Não ter sauna

Die Übernachtung im ehemaligen Kloster hat mir sehr gefallen. Die Einrichtung ist spärlich und wo es dann welche gab, war sie hochwertig, schön, ungekünstelt und schnörkellos. Dem Umstand, dass es sich eben um ein ehemaliges Kloster handelte, angemessen. Es war dort auch sehr ruhig und die Betten waren tipptopp was auch fürs Frühstück gilt. Das Hotel ist nichts für Gäste die Partys bzw. es Laut mögen. In diesem Haus/Hotel sollte man der Stille eher andächtig begegnen.

Das Hallenbad war schön doch leider ging der Bereich Hamam nicht (Badekappe obligatorisch). Die Portion des Hauptgangs beim Abendessen (Tagliatelle mit Tomatensauce) war zu klein und entsprach höchstens einer Vorspeise. Und der auf Wusch zusammengestellte Salat (4 Salatblätter und 2 kl. Tomaten / €12) entsprach nicht meiner Vorstellung. Ich denke da gibt es noch Luft nach oben.

Sehr schöne und großzügig renovierte Zimmer im historischen Kloster. Sehr zentral gelegen. Sehr gutes und reichhaltiges Frühstück. Die weiteren Einrichtungen des Hotels, z.B. Wellnessbereich, haben wir nicht genutzt.

Nichts

Our room, breakfast, restaurant in the hotel, location, staff, everything was excellent! Parking free of charge in front of the hotel.

Nothing!

magnifique monastère rénové dans un style minimaliste ambiance zen très bon petit déjeuner dans un joli cadre superbe piscine dans une salle voutée

Le personnel à la réception est malheureusement peu aimable

Classic appearance with a modern interior twist. Luxurious. Spacey. Clean. Friendly personnel. Great breakfast. Good location -adjacent to impressive cathedral at a neat square with several pretty good restaurants. Ample parking space on the premises.

I realize: A matter of taste but to me it felt a bit sterile -some sort of ‘soul’ still missing. But all in all of great value…

Big room. Clean, relaxing environment. The hotel smelled great.

Nothing.

very nice and clean

nothing

Very good bed, nice bathroom, good air con

It is wonderful, much more then expected.perfect place to be .

I loved everything

The location and sheer size of this hotel are amazing, there is a lot of space in the rooms and the communal areas and it is so central you can visit all of the old town on foot with no issues. Nazare and Batalha are also only a short drive away, so it is a great base to explore form. The staff are friendly and helpful and for some issues we had with the room service, they comped us a nights' stay. The whole hotel was very well climatised with heating on in all areas to ensure the large open spaces were comfortable to move around in. The masseuse in the spa was also excellent and the short walk back to the room was all I had in me before passing out until dinner time.

Some points that are not quite 5 stars are the pool, spa and gym area area, which are dramtically under-sized for a unit this big and although the pool looks good, it was always crowded, messy and stank of chlorine. I can't help but feel that an outside pool would complement this facility nicely, as the weather in April was already scorching. Also a frequent and unnecessary mistake is only comping a single 0.35L bottle of water for two people with only a second, small paid bottle in the mini bar. Water is crucial for comfort and you shouldn't have to order large bottles from room service to get a modicum of hydtration. We also had te misfortune of chatching a long weekend holiday in Portugal, so the hotel was full to the last room and clearly not staffed to deal with this volume of visitors. Breakfast and room service were a total shambles for the full occupancy period and back to normal thereafter.

We had the most pleasant waiter for drinks and then dinner at the hotel restaurant Diego. He provided us with exceptional service and was very friendly!

One of the knobs in the bathroom shower is loose and the shower floor drain, drains slowly.

Location is perfect. Hotel beautifully maintained. Staff is informative.