Centrally located within walking distance to many restaurants and shops. However, the hotel needs major updates. The carpet is coming apart in multiple areas, the only pillows they give you are square decorative type pillows, the elevator is sketchy AF. Also, there are no outlets (except maybe on in the bathroom) for you to charge your gear. No USB ports either.

Front desk was friendly and helpful and the housekeeping personnel were also friendly. Breakfast was excellent: fresh-cooked cheese omelet, scrambled eggs with mixed in taco meat, hot oatmeal, cold cereal, yogurt, fresh fruit, juices, coffee, hot chocolate, waffles, muffins, toast, and bagels. Excellent choices, and the personnel kept cooking eggs up until right before closing down breakfast, and they kept all offerings restocked. The room was comfortable enough, beds were OK and the linens appeared to be clean. The bathroom was clean. No insects detected and no off-odors. However, it is an older property. The carpets are worn, especially in the hallways, and are wrinkled up in some places, not quite getting to the tripping hazard level, but working toward it. The black-out curtains in the room would not open, so the room had no natural light. The room had a combination desk-wardrobe that had ample outlets & USB connections. They charge a $100 damage deposit. The chair had multiple rips in the faux leather upholstery, I took photos and showed the desk clerk right away to ensure we were not charged. He offered to change it out, but I told him that was not necessary; I just wanted to be sure we would not be be charged. The pool was “closed for the season.” It looked to be well maintained, closed for the season? This is Texas in September, and the temperature is upper 80’s on a cool day. That was disappointing. Overall, though, a comfortable stay. Would stay again.

Is what it is, decent place worth the extra $20-30 to upgrade from motel 6 for sure. Not clean not filthy Did see some bugs, smelled a bit like a mortuary, Wango (hope I spelled that right) was very nice and efficient at check-in. Location is the definite highlight.

Staff was very nice and room was clean

Area is great. Hotel is HORRIBLE. General Manager Wendy is a LIAR & she stole money off of my card! She will lie & say you’re smoking in the room & then kick you out & charge your card! She also called the police on me because I am a black woman & had 3 squad cars pull up to have me trespassed when all I wanted was fairness. The hotel has a no smoking policy & I RESPECTED it by smoking outside. My brother woke up with BED BUG BITES & complained about it & she started lying since then!! I am upset! Do not go here! The carpet has red stains all over it, the bed had hair accessories still in the covers, the bathroom ceiling was peeling & they had something stuffed in one of the smoke detectors. The breakfast was HORRENDOUS ! It was weird!!!! Stay across the parking lot at the holiday inn! Much much nicer hotel, better rooms, better pool, everything! I DO NOT RECOMMEND

If we could give 10 stars we would! Staff went above and beyond for us.

Very reasonable place, I’ve stayed there many times. Great breakfast.

The property was great, breakfast was good. Nice and clean

this was my second time. the weekend was a little noisy, but it did not last long. the staff was kind and helpful. i tried the breakfast during the morning, during the week, it was so helpful. it will be my to go to hotel for an annual fitness convention i go to every yr.

It was okay for the price of the stay

My room had enough hangers for a week stay. I travel to Dallas for business a lot and it’s annoying when the hotel only provides 2-3 hangers and I e booked a week stay. Room service is daily and dining options in the area are plentiful.

Convenient, quiet, safe. Help desk was attentive

Housekeeping was subpar: Did not get clean sheets, onyy made up my bed. Changed trash bit did. ot vacuum floor. Pool was not cleaned chemically, so was not able to use. Roach in my first room, so had to change rooms on my first night. Guy at the front with glasses kept only renewing my keys for 24 hrs at a time, so I had to keep coming down to renew my key everyday. Area is very convenient, but hotel is definitely not 3 star. No laundry facilities, and requires a $100 deposit. Breakfast was decent though.

Nice room and facilities. Good breakfast

Could be cleaner in bathtub, no refrigerator

Super clean and cute

The property itself needs some improvement, the room i stayed in was pretty clean and decent, the staff at the front desk was also quite friendly. I did not try out the breakie so can't say much about that. Over all experience ....okay. The Addison area itself has a lot of food options and liquor stores as well.Some within walking distance but not in the harsh Dallas humidity and sun.

The people at the front desk were great. In the mornings though, the housekeepers would talk sort of loud and the walls seemed thin. There were so many gnats coming from the sink drain and I found two different types of roaches.

Other than a minor issue with the bathroom sink stopper, everything was pretty good. Location is a little off the beaten path but it’s in a nice, quiet area so it’s worth a little extra driving in my opinion. Reasonable rates too.

The staff was very kind. The girl who works overnight was so helpful and accommodating.

Staff and service was excellent. Very nice

Great value, this location is quickly becoming my second favorite place to stay in Dallas.

Nice place

As expected for the cost. Clean and functional, some signs of aging but nothing that would deter he from future stays. Friendly, helpful staff, and great Mexican restaurant a block away.

Staff was friendly and accommodating to our needs. The pool was very clean and the facility had ample parking.

Great place for a great price

Nice area close to highways and local shops

The price was fine but the deposit for the room was ridiculous and their breakfast was better than most until you see roaches in the food area,then it is all over.

Everything in our hotel room felt humid. My bedsheets felt damp. Ive never seen bed pillows cut in half??? Mold was developing on the ceiling of the shower. The hotel location was good because it was close to where I needed to be. There's free breakfast. Lots of parking spot.

Great

24hr coffee/tea bar👍

The room was not clean. Dirty food under the bed that my son found. It had mold on it. No refrigerator or microwave. We switched rooms and the new one smelled like animal urine. Definitely not going back.