I am giving the low scores to get the Home Owner's attention. The House is FANTASTIC, Vacasa's local staff is the problem. If I owned the house I would want to know everything that happened. I will do my best to relay everything correctly.

No internet, so no TV, we managed our activities by using hot spots on our phones. The real problem is the Vacasa local staff NEVER called me back or stopped by to evaluate the problem. They made NO EFFORT to help us in any way, even after Vacasa Corporate Management promised they would. The Home Owner should be aware we spent 4 nights with no assistance, we managed to get the AC system off the WIFI mode and were able to control it manually. The keypad to the front door is not working properly, we had to go in through the basement and come up, just needs attention. As does a deep cleaning, I will provide pics. Once in a while the house deserves more than a surface clean. It is rare that a rental has high end finishes and the details that this house offers. Coffee Maker is ready to be replaced, have to wait 15-20 to get it to brew another pot.

The house and location were perfect for our group of ten.

The slow WiFi connection caused the tv to buffer a few times during the Super Bowl. The kitchen is small, but wasn’t a problem for us.