Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great. One issue with the heavy vibration under the floor. The vibration kept us up at night. I think it was the AC unit vibrating.

Clean, spacious place with great views of the golf course, pines and ocean. Felt very well cared for. We have usually stayed waterfront but this was a nice surprise.

Not only was this condo beautiful with a stunning view of the coastline over the golf course and pines, but it was outfitted with obvious hospitality. The kitchen was well stocked with nice utensils and pots and colander etc; the laundry was clean and handy; they left plenty of supplies like dishwasher soap, laundry soap, paper towels, even face masks; and there were beach chairs. Such excellence; we really appreciate this hospitality!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Thank you so much for the amazing time we had at your beautiful property! We celebrated our daughters wedding in style and comfort. The view and end unit location was perfect and we hope to come back soon

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great! Jake was a pleasure to do business with. The whole experience was handled very well.

Rating Details: I was very satisfied with the condition of the vacation rental. I was very unhappy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: If view is your desire, view of dumpsters from bedroom window; golf course view from family room windows. Property is end unit; quiet. Pools in complex were freezing; unable to use.Unit conveniently furnished & in good shape. Shuttle service provided from golf course & to beach.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Couldn't have been more pleased. The Villa was very clean, modern, and spacious with all the amenities any would need, and staying on the Kapalua property has its advantages too. The property manager (Jake) was extremely accommodating to our needs as well. We would not hesitate to return to this Villa on future stays. Make sure and take advantage of the pre-arrival grocery shopping they will do for you. Nothing better than showing up to a stocked Villa with everything you need to get started. This was huge!!!! Joe W Glen Carbon,IL

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I've titled this review as almost perfect but to be honest I don't know what I could change to make it better. The condo was terrific, the property was terrific, the staff were terrific. Every day there was one new smiling face who said hello. And the groundskeeping staff. WOW! I would not hesitate to recommend Kapulua or this unit to someone else.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was like having a home away from home in a beautiful locations. All the things you need for cooking and entertaining are in the unit. Fits family of 6 comfortably. Really looks like the pictures. Can't wait to go again.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was lovely and comfortable. There were some reasons for the less than satisfactory review. 1. We did not have a working dishwasher during our stay, although we reported the problem early We could have made the best of this, but see item 4. 2. There was construction on our building. Although we were assured the construction would not begin until after our vacation was over, the roof was being torn off over our heads by 8:00 in the morning during the last week of our stay. 3. The bill was not correct and the refund we should have gotten has not yet been received. We arranged for a late no charge since no one would be occupying the condo due to the upcoming construction. We were charged for the late checkout. 4. Our communication with the on-site contact was met with lack of respect and lack of urgency. We were told, 'What do you want me to do?' We had to reach out several times to Vickie our booking rep, who helped us. Regarding the dishwasher issue: Updates on the status of our concerns were not often given until we called in. We understand that there can be some delay waiting for parts, etc. But we were not told we didn't have to wait for the service people on the days they sometimes showed up and sometimes didn't. We lost valuable vacation time because we waited in our condo. When the construction began earlier than expected, we were offered another condo and had help moving. The second was even lovelier than the original. I have to say this was a good compensation even though we did lose some vacation time. The early start was unexpected by everyone and we were satisfied with the handling of this situation. As you can see, our biggest complaint is the lack of respectful communication while on site and the timeliness of the communication. We are also concerned with the lack of communication about the mistake in our bill. In customer service communication is the key.