Positives: Friendly Staff Clean bed and shower Beautiful Mountain View Breakfast was nice

Negatives: The sounds of neighbors and people on the corridor are very clear, which is not nice. Ceilings are low Bathroom design is old.

The hotel is fantastic; you can view the mountain in front of your room, and it is breathless. The room is comfortable and very spacious compared to the other Grindelwald hotel I was used to. The staff (and restaurant) was friendly and helpful. It might appear a little bit far away from the Grindelwald station or terminal, but that's not an issue since the bus 124 stop close to the other hotel in front of you reaches both destinations in a few minutes. I will be thrilled to return if I have the opportunity again. Thanks a lot

Bien pensé pour les enfants. Des jeux adaptés proche du baby foot + au petit déjeuner. Personnels agréables. Chambre assez spacieuse pour 3 personnes dont 1 enfant. Très belle vue sur l'Eiger. Très bien desservi par les bus ou 10min à pied des remontées.

Chaleur dans la chambre. Restauration moyenne ce soir la. Peut-être n'avons nous pas fait le bon choix.

Location, room, view, breakfast

Improve checkin process

The view is just splendid, the room is clean, the breakfast is great, the staffs are friendly and helpful, the parking is free, the damage is reasonable, will definitely back again !

Luv everything, if I really have to be super picky about it, I believe carpet need a bit of fixing, then it will be perfect

unfortunately the restaurant was closed

La propietaria es una persona absolutament encantadora, servicial y atenta. D’altre banda l’esmorzar es molt bo i complert.

Tot ens ha agradat.

전망뷰가 최고입니다. 조식 퀄리티가 매우 좋습니다. 방이 깨끗하고 직원분들이 매우 친절합니다. 소정의 금액을 지불하면 세탁 및 건조도 가능합니다. 매우 만족스럽네요.

작은방은 냉장고가 없습니다

very good breakfast

a nice and cozy place with a great balcony view. we were lucky to have the duplex apartment as the upper rooms provided ceiling windows that cast nice light and view when it was raining. the hotel provides shuttle services to and from the train station, so be sure to use it for ease of transportation.

a smarter TV maybe!!!

Nice staff. Lovely views. Very well maintained.

Restaurant was closed.

Beautiful views Close to downtown Breakfast was 1st Class

Restaurant was not open as advertised Even though the property had a beautiful patio, it was difficult to enjoy a drink after 8:30 pm.

very good breakfast, friendly staff, car park available, good location, super view on the mountains, very comfortable room

Lovely breakfast, very friendly staff who speak very good English. Lovely sun terrace, great views. Great hiking.Tea and coffee machine available in dining room.

My balcony was a large shared area, with very few seats. Hotel is up a short steep hill, no problem to me but could be to others pushing cases. Restaurant closed due to staff shortages despite email a few days before saying it was available..Transport from station only available subject to staff avalability

Really nice hotel. Very friendly staff. Reasonably priced too. Lovely large room with balcony and an incredible view. Comfortable bed and top quality en-suite. Nice breakfast but a little restricted in choice. Buffet style so you wont go hungry. Would return here again when in this area.

The hotel was a little out of town. It's a 15 minute walk to town all downhill. Obviously the walk back is uphill and quite steep too. Not really a criticism but a reasonable degree of fitness is called for. Its position is what gives it the spectacular views and I wouldn't change that.

Felt like a luxurious homestay. The scenic mountains looks magnificent from large windows and balcony doors. Every piece of furniture is set for the convenience of the guests and not just as an element of design. Irene was super sweet to us and welcomed us like a family. Even when the hotel was fully booked, she managed to squeeze us into a suite at a nominal fare. Breakfast was delicious with the best fresh croissants I had in Switzerland. Even our table was preset with a Baby chair. The location is less than 10 mins drive from the 2 Grindelwald Stations and the Hub

To begin, consider that your stay is in a cabin style alpine theme hotel. We thought it was beautifully kept and no alpine home is complete without the cascading petunias. Our room fit us just fine. The beds were cozy and we were grateful for the complimentary drinks in our room. The best part of our stay though, the balcony. Talk about location, location, location. You are slightly higher up than most of the surrounding hotels so your view of the mountains will seem more panoramic. The view from our balcony each morning was everything we could have ever wanted. The staff was very friendly and kind. We were offered parking and breakfast as part of the price. We will return.

I wouldn’t say that we didn’t like it but I think it’s important to note that since your slightly higher up, the walk into the city will take a little longer and your return will greet you with an incline. If you’re handicapped, speak with the front desk. They have a van that can pick you up and drop you off at certain locations. Also, if you’re not used to eating cold cuts for breakfast, know that the offerings for hot items is minimal. They offer scrambled eggs. You won’t go hungry if you’re willing to embrace their way of doing things.

Amazing location and view of the mountains. Very cosy rooms and they were a great size. Breakfast was lovely plenty of choice and catered to all diets. Beautiful deck out front to enjoy a coffee in the morning. Very unobtrusive staff. We would recommend/come back

The amazing peaceful location means its a 10 min walk out of town so make sure to request the hotel transport if you have heavy bags.

A great view. Staff was very kind.

Friendly staff, awesome view, nice breakfast, cozy rooms

Views from the rooms balcony

Warm at night due the summer heat and no airconditioning

Good breakfast, friendly staff, 24 hour’s coffee service

Nothing

View fantastic, breakfast is good, room no complain

Location

This place is amazing! We had a wonderful stay here. The location is perfect, surrounded by nature but still close enough to be in the city center in a couple of minutes. Breakfast was amazing also, with plenty of options, all very tasty and great quality. Overall it's like a fairytale place, pure perfection!

The only bad thing is that we had to leave once our vacation ended! 😅

The view from the deck was incredible, huge mountains right in front of you. Hard for a picture to capture.

The rooms were very basic and dated, not upscale. The staff and other locals seemed bothered by helping people shuttle to different locations and somewhat ‘shamed’ people for not wanting to walk everywhere when not all visitors are used to walking up steep hills in higher altitudes. Not very friendly to folks if you aren’t in solid walking health.